Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(8,014 Reviews)
Rating breakdown 8,014 reviews
5 Stars
6,840
4 Stars
937
3 Stars
137
2 Stars
51
1 Star
49
77%of customers recommend this product.
(
217 out of
282)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Fast and Efficient
on June 2, 2025
Posted by: Emeraldjen
[This review was collected as part of a promotion.] I love it have Galaxy AI, I like how it can ask any questions and it answering quickly. I like the camera quality the pictures are emaculat. I enjoy the processing of this device it is fast and easy. I haven't used the stylus much but don't have any issues with it. The pictures are clear and getting to my sources have been easy. Only thing I would say is ibwish it was a tad bigger other than that I love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Moisture sensor defect
on June 2, 2025
Posted by: Juanca
[This review was collected as part of a promotion.] In almost 80% of the times my phone's die, a moisture warning comes out. Blocking my charging port and it doesn't let me charge the phone back for a long period of time... The only solution that I found was using the wireless charging to bring him back alive and switching to wired charge when it reaches 2%.
In emergency situations have make me going thru really rough experiences
In emergency situations have make me going thru really rough experiences
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Hey Juanca, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team and your warranty information to assist you in addressing and resolving this matter directly. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on June 2, 2025
Posted by: maddawg138
[This review was collected as part of a promotion.] Came from an S22 Ultra and definitely was worth the upgrade. Between the galaxy AI, S pen, sharp contrast on pictures and look and feel made me glad I waited an extra year to upgrade my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of all Phones
on June 2, 2025
Posted by: King9101
[This review was collected as part of a promotion.] I absolutely love this phone! A significant improvement from the S24, better camera features and easier access to apps and the Samsung ecosystem, add even slicker AI features and this phone is a personal assistant/entertainment center/gaming platform all in one! My only gripe is a small but needy one, SAMSUNG PLEASE BRING BACK THE BLUETOOTH SPEN!!! Otherwise a phenomenal phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huy phammm
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My S25 Ultra: Absolutely Blown Away!
I've had my S25 Ultra for a while now, and I have to say, I'm absolutely loving it! This phone truly feels like a flagship in every sense of the word, delivering an experience that consistently impresses me.
Right off the bat, the display is a showstopper. Everything looks incredibly vibrant, sharp, and bright, whether I'm watching videos, Browse the web, or just scrolling through photos. It makes every interaction a pleasure.
And the camera system? Wow. Samsung has really outdone themselves. From stunning, detailed photos in broad daylight to surprisingly clear and bright shots in low-light conditions, it handles everything with ease. The zoom capabilities are also genuinely useful and produce impressive results.
Beyond that, the performance is exactly what you'd expect from a top-tier phone. Apps open instantly, multitasking is a breeze, and even demanding games run smoothly without any hiccups. Plus, the battery life has been excellent, easily getting me through a full day of heavy use without needing to scramble for a charger.
Overall, the S25 Ultra is a fantastic device that checks all the boxes. If you're looking for a premium smartphone that truly excels in every aspect, I highly recommend it.
How does that sound as a starting point? Do you want to add or change anyt
I've had my S25 Ultra for a while now, and I have to say, I'm absolutely loving it! This phone truly feels like a flagship in every sense of the word, delivering an experience that consistently impresses me.
Right off the bat, the display is a showstopper. Everything looks incredibly vibrant, sharp, and bright, whether I'm watching videos, Browse the web, or just scrolling through photos. It makes every interaction a pleasure.
And the camera system? Wow. Samsung has really outdone themselves. From stunning, detailed photos in broad daylight to surprisingly clear and bright shots in low-light conditions, it handles everything with ease. The zoom capabilities are also genuinely useful and produce impressive results.
Beyond that, the performance is exactly what you'd expect from a top-tier phone. Apps open instantly, multitasking is a breeze, and even demanding games run smoothly without any hiccups. Plus, the battery life has been excellent, easily getting me through a full day of heavy use without needing to scramble for a charger.
Overall, the S25 Ultra is a fantastic device that checks all the boxes. If you're looking for a premium smartphone that truly excels in every aspect, I highly recommend it.
How does that sound as a starting point? Do you want to add or change anyt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not inspired
on June 2, 2025
Posted by: Variblex
[This review was collected as part of a promotion.] Another phone I bought and just not impressed as I was 10 years ago. I had the fold 5 but the battery started getting old so figured would be good time to upgrade.
The battery often runs hot , randomly. The pen got downgraded in this version because reasons. It a good phone but its like expecting Porsche to upgrade their body styling.
The galaxy ai is ok but with it on battery seemed to kill off faster so turned off as many of those features as I could.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi there Variblex, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day, and we are always happy to help our customers maximize their experience. We have provided links to resources to help you with the temperature and the redesigned S Pen features of your device. We have also shared a link to the Sasmsung Support Team to offer additional assistance if these matters continue or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of 2025
on June 2, 2025
Posted by: Chocul4
[This review was collected as part of a promotion.] Got my phone 2 weeks ago and am enjoying everything about it. The screen is my favorite part of it. The glare reduction screen is next level. I also am using AI to search and translate. I know the capabilities are more but that's what I'm using it for now. Also the speed which helps me play games from the cloud flawlessly!!! Just an amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An All-in-one Solution!
on June 2, 2025
Posted by: Mademan420
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a little while now, and here’s my honest take. First off, the display is absolutely stunning—bright, smooth, and super crisp. Whether I’m watching YouTube, gaming, or just browsing, everything looks amazing, even outdoors. The build feels premium in hand—sleek, solid, and not too heavy for how big it is.
Performance-wise, it flies. No lag, no stutters, and multitasking is effortless, especially with One UI 7’s new features like the Now Bar and multitasking tools. I’m a fan of the battery life too—it comfortably lasts all day with my usual use (social media, streaming, emails, etc.), and charges decently fast, even if not the fastest out there.
The cameras are versatile and impressive. The 200MP sensor grabs a crazy amount of detail, and the zoom on this thing is just ridiculous—I can get clear shots from really far away. Galaxy AI editing tools like Generative Edit are very cool to play with and I use them more often than I initially thought I would. The only small let down for me was the S Pen. It’s still useful, but Samsung removed the Bluetooth functions like remote photo snapping, which I actually used more than I thought.
Overall, the S25 Ultra feels like Samsung polished everything they already did well. It’s definitely a power user’s phone, and not cheap, but if you’re into having one of the most capable Android phones out there, it delivers. For me, it’s a solid upgrade—and honestly, a fun phone to use every day.
Value
5
Written by a customer while visiting Samsung US