Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,851
4 Stars
940
3 Stars
137
2 Stars
51
1 Star
49
77%of customers recommend this product.
(
217 out of
282)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Smooth very smooth phone
on June 2, 2025
Posted by: SpicyRN
[This review was collected as part of a promotion.] AI is definitely in the phone but not very prominent. Love the phone though
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOOOVE LOVE LOVE IT!
on June 2, 2025
Posted by: DarinB
[This review was collected as part of a promotion.] I’m absolutely loving my Samsung S25 Ultra. This phone is on another level. One of the biggest highlights has to be the new Galaxy AI. It feels like having a super smart assistant in my pocket. Whether it’s summarizing long articles, translating messages in real time, or helping me draft emails, Galaxy AI saves me so much time and makes everything smoother.
The camera setup is a whole experience, especially the upgraded telephoto lens. The zoom capabilities are just wild. I’ve taken insanely detailed shots from far away without losing any clarity. It almost feels like cheating. Whether I’m capturing a sunset, cityscape, or even trying to snap a pic of the moon, it just handles it all like a pro.
Battery life has also seriously impressed me. Even with heavy use such as camera, streaming, and gaming, it powers through the day without breaking a sweat. The display is another win. It’s bright, super sharp, and buttery smooth with the adaptive refresh rate. It makes scrolling and watching videos feel extra premium.
Plus, the design is sleek and sturdy, and the S Pen (still underrated in my opinion) adds that extra layer of functionality for quick notes or editing on the fly.
Overall, the S25 Ultra feels like a true leap forward. It’s packed with thoughtful features that I actually use daily, and Galaxy AI takes it to a whole new level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on June 2, 2025
Posted by: 5bnl87
[This review was collected as part of a promotion.] I use my phone for social media, photos, videos, & school. The battery life is phenomenal. The help that Galaxy AI provides is spectacular. I left that one fruit company & will never look back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25 ultra
on June 2, 2025
Posted by: Qd2019
[This review was collected as part of a promotion.] I love this device, the galaxy ai is outstanding. Camera picture quality is amazing. Fast reliable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Twistedhunt89
[This review was collected as part of a promotion.] I have had my phone for a few months and I am glad I finally upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is incredible
on June 2, 2025
Posted by: Chaddles623
[This review was collected as part of a promotion.] I had a S21 FE and im glad I upgraded, this thing is super fast and the picture quality is so much better. I was able to zoom in on my nephews graduation with great video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Al capabilities, and camera
on June 2, 2025
Posted by: Sammylover25
[This review was collected as part of a promotion.] Galaxy Al definitely help my productivity at work and helps streamline alot of my work files. Aslo love how good the camera features are along with the new raw video capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with this device
on June 2, 2025
Posted by: Trailriding2001
[This review was collected as part of a promotion.] Very disappointing with the Galaxy s25 ultra I've had it for almost 2 months now just now realized and found out that the stylus does not work to take pictures or videos and that's why I have always owned a Galaxy phone it's because of the stylist if I could take it back and get a 24 I would
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi Trailriding2001, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific functionality with your device including the ability to take photos from a distance. We have provided a link to the full device manual to help you with the hand gestures and voice commands that you can use from a distance with your device. We have also provided a link to an article to help you integrate the features of your S Pen in to your usage. We have lastly, shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US