Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,630 Reviews)
Rating breakdown 19,630 reviews
5 Stars
16,917
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
779 out of
913)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Posted by: Adrienne _NY
Verified Purchase:Yes
Besides the overall appearance, added storage, and the camera, I am still not clear on what new features this model offers.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Adrienne_NY, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know it can take time after upgrading to a new device to become fully accustomed to the new features, and integrate them in to your usage. We have shared a link to the complete manual to assist you with your exploration of your device, especially the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you are exploring your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Nazar
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
Samsung galaxy s25 ultra is the same phone as Samsung galaxy s24 ultra. There's no no difference in using one or another.
I'm Samsung user since galaxy 5, then I had every new galaxy phone every year. This year I ordered it as a gift for somebody else. It is a good, reliable phone to use, but nothing more...
I'm Samsung user since galaxy 5, then I had every new galaxy phone every year. This year I ordered it as a gift for somebody else. It is a good, reliable phone to use, but nothing more...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on October 30, 2025
Posted by: Revo94DZ
[This review was collected as part of a promotion.] Excellent phone especially that they integrate Galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE EVERYTHING ABOUT THIS PHONE
on October 31, 2025
Posted by: Luis612
[This review was collected as part of a promotion.] I love this phone, this is my first phone in 3 years, I was using Samsung galaxy M32 and I already knew someday I had to upgrade to the big leagues, but due to budget, I couldn't, so I started saving and finally last week I decided to make the move and purchase this beauty of a phone, I literally almost cried when I received it, it has everything, perfect screen, the galaxy AI is fantastic it literally helps me with the camera like how is that possible, the fingerprint on the screen is perfect, the battery is incredible, I got the 512 gb version, so this has an incredibly amount of storage, honestly this phone is the best thing in the world seriously, I only have one suggestion, to improve the fast charging, I felt it faster on my old M32 than in this new phone, rather than that, everything is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product makes using and purchasing simple
on November 1, 2025
Posted by: Sabby1
[This review was collected as part of a promotion.] This product is super user friendly. Using Samsung Switch saved so much time and effort on my end. It has plenty of GB for storage and memory. I really enjoy using the Galaxy AI. The photo and writing assist have both been extremely helpful. I can create a professional looking photo from my phone and a selfie. I use the Samsung Wallet everyday for purchases. It is very easy to use. I love that I can sign into all my secure apps with biometrics. I don't have to worry about forgetting passwords as I can use Samsung Pass to auto fill my information. I switched to this product two months ago and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on November 3, 2025
Posted by: DPGS25
[This review was collected as part of a promotion.] This device by far has been one of samsungs best, everything is smooth ai is decent although don't use it much no issues at all
Value
5
Written by a customer while visiting Samsung US
Posted by: Debra
from Wa
Expertise:Intermediate
Verified Purchase:Yes
Just what I needed to see better the screen is nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: VeO1
Verified Purchase:Yes
Best phone ever. Rugged, with very smooth screen that makes navigation a pleasurable experience.
Written by a customer while visiting Samsung US