Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,585 Reviews)
Rating breakdown 19,585 reviews
5 Stars
16,886
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
A top contender in the 2025 smartphone market.
on October 26, 2025
Posted by: Aner03
[This review was collected as part of a promotion.] The Samsung Galaxy S27+ is a remarkable flagship that strikes an excellent balance between performance, design, and camera innovation.
Design and Build: The phone features a sleek titanium frame with ultra-thin bezels and curved display edges. It feels premium in hand, though some may find the large 6.9-inch size a bit cumbersome for one-handed use.
Display: The 144 Hz Dynamic AMOLED 2X display is a standout feature. It’s incredibly vibrant, with rich colors, deep blacks, and smooth scrolling, making it perfect for watching videos or gaming.
Performance: Powered by the Snapdragon 8 Gen 4 and up to 16 GB of RAM, it’s blazing fast. Multitasking is seamless and it handles heavy apps or games without breaking a sweat.
Camera: The quad-camera system is impressive. The 200 MP main sensor delivers exceptional detail, while the periscope telephoto and ultra-wide cameras offer versatility. The 12K video recording and AI-driven scene optimization make it a powerhouse for mobile photographers.
Battery Life: With a 5,500 mAh battery, it easily lasts a full day even with heavy use. The 65W wired and 45W wireless charging are super convenient for quick top-ups.
Personal Opinion: The Samsung Galaxy S27+ sets a high bar with top-tier specs, curring-edge camera technology, and refined software. . On the downside its not the most compact device, and the price point may be a bit high for some. But over-all its a top contender in the 2025 smartphone market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it
on November 4, 2025
Posted by: Mimitas
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly amazing — the display, camera, and performance are all next level. Every photo looks beautiful, and the phone feels powerful yet personal. The new Galaxy AI makes life easier every day. Thank you, Samsung, for creating a phone that inspires and connects. 🌌📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra 512gb
on November 19, 2025
Posted by: Pwnenoobs
[This review was collected as part of a promotion.] Galaxy Ai updates make the phone more fun and engaging to use and the sleek design of the phone gives it a better look and feel. The Ai camera and photo features are pretty cool too. Erased some unwanted audio from a video and was impressed at how easy it was with zero quality loss. Very compatible and seamless integration with my car in android auto. I also enjoy the flat screen over the edged screen of the 23 ultra. Just a more luxurious and hugh quality feeling phone. Can't wait to see what comes next!
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are enjoying the amazing capabilities of your device, and that you are capturing amazing photos and videos with your phone. Please, don't hesitate to reach out to us again any time you have questions or additional thoughts about your Samsung devices you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Unstable high zoom in camera
on November 30, 2025
Posted by: Bluewhale48
from S. NJ
Expertise:Intermediate
The 100x zoom is unstable. It flips in and out of focus making a clear photo hit or miss.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 1, 2025
Hi Bluewhale48, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to a troubleshooting guide to assist you with any blurry photos you may be experiencing. Lastly, we have shared a link to the Samsung Support Team to assist you if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bring Back S Pen Bluetooth
on June 20, 2025
Posted by: Kayleen
from Denver, Colorado
Expertise:Expert
Hate it so much I'm just gonna go back to my s23 ultra. Can't believe they took the Bluetooth feature off the s pen, such a deal breaker for me.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, June 23, 2025
Hi there Kayleen, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how distressing it can be when features you have used in the past have been changed or redesigned. We have provided a link to an article to help you with the differences with the new S Pen from previous versions. We have also provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with your device for controls. We have lastly, provided a link to the Samsung Support Team if you ever have questions about the features and capabilities of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Weak touch sensivity
on September 15, 2025
Posted by: Hedieh
[This review was collected as part of a promotion.] Weak touch sensivity and its pen is not working properly
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Hello Hedieh, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a troubleshooting guide to assist you with the responsiveness of your display. We have also shared a link to the Samsung Support Team to offer assistance with the frustration you mention with your S Pen. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing becuse of the 200MP camara
on September 16, 2025
Posted by: TITO12
[This review was collected as part of a promotion.] The samsong 25s Ultra is in my opinion one of the most complete smart fon in the market. Starting with the camara that takes pictures like if I was a pro. Know I am the family photographer. This phone is very smooth even when running multiple programs in the background. The Galaxy AI system is spectacular, mainly when planing going out but not knowing where, it makes it easy and simple. A nice tuch of the Galaxy AI is when it helps me analyze a pdf document. This is just just the tip of the iceberg.
Value
5
Written by a customer while visiting Samsung US
Posted by: Denis
Expertise:Intermediate
Verified Purchase:Yes
Phone is super-fast with a smooth operating system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US