Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,730 Reviews)
Rating breakdown 19,730 reviews
5 Stars
16,999
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
849 out of
991)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Great technology, easy to use i love so much.
on February 18, 2025
Posted by: GeraRod
[This review was collected as part of a promotion.] I use my Samsung for my work all the time! The interface makes it so easy to use! The high definition camera is incredible! I'm constantly in and out of zoom conferences all day! My Samsung makes it a breeze! I prefer it to my pc and laptop! I have everything i need in the palm of my hand! Love the capacity to open each app, really fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable
on February 17, 2025
Posted by: rickkenoi8
[This review was collected as part of a promotion.] Comfortable holds really good does not feel like it's gonna slip
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from s24+ to s25 Ultra
on February 17, 2025
Posted by: ReBornAli
[This review was collected as part of a promotion.] Upgraded from the s24+ to the s25 Ultra not for the performance but for the screen. To me it is a really big difference and I don't regret a single thing about upgrading. The screen is beautiful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on February 17, 2025
Posted by: Mechanic808
[This review was collected as part of a promotion.] Coming from the S23 Ultra, I like the flat screen. Also, I like the new One UI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I think it needs more important
on February 18, 2025
Posted by: Bighomie85
[This review was collected as part of a promotion.] I use it for a movie on music and games i use it for photos
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Bighomie85, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with your streaming and gaming on your new device. We have provided links to a few resources to help you discover additional capabilities that can enhance your experience, and answer any questions that may arise as you continue using your Sasmsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone with great battery life. Love how fat and smooth it is to use. The "Now Breif" and "Audio Eraser" are also amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still potential left on the table
on February 18, 2025
Posted by: DevilsOwn
[This review was collected as part of a promotion.] This phone is comfortable to hold compared to the s23 ultra I've had previously, the anti glare screen is beautiful and bright, and it feels light(relative) to hold. One UI 7 runs smooth and the phone feels more powerful than last generation, animations are smooth and the screen feels much better than the s24 plus I had. The Now Bar is pleasant to use, especially with music, expanding it reveals the music player with the album art and looks great to display with AOD. The only gripe I have with the software is it seems to be preloaded with a December beta build of One UI 7, and while the phone is stable, its clear that the software is a bit incomplete via missing or buggy animations, the now bar's lacking features and 3rd party support, and battery life not as expected. It has potential but us users are still waiting on an official One UI 7 update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on February 18, 2025
Posted by: DonzyREX
[This review was collected as part of a promotion.] I am coming from an older S21 Ultra so this was going to be a big upgrade no matter what. I was excited about switching back to a flat screen as the curved screen on the older S21 ultra's didn't play nice with screen protectors.
The phone is buttery smooth with the 120hz screen and the Snapdragon Elite SoC gets overclocked for Galaxy phones so you'll know you'll best the best performance for your money.
The reason why I didn't give this phone 5 stars because they didn't quite push the envelope of specs while the other Android competitors are catching up.
Some examples of things that didn't change:
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
To be honest this is very nitpicky because the phone runs like a dream and every photo I have taken looks great. However, when you pay flagship price for a phone like this, you can't help but wonder if you're getting the same bang for your buck given performance is very similar to last year's S24 Ultra.
TL;DR: if you're coming from a s23 series phone or older you will love your phone, if you have last year's model, it's best to hold off for another year. Hope this helps!
Value
4
Written by a customer while visiting Samsung US