Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,645 Reviews)
Rating breakdown 20,645 reviews
5 Stars
17,762
4 Stars
2,242
3 Stars
386
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,008 out of
1,160)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Samsung Galaxy S25 Ultra Review
on February 20, 2025
Posted by: phxazborn81
[This review was collected as part of a promotion.] The Galaxy S25 Ultra refines Samsung’s flagship experience with a titanium frame, Gorilla Armor 2, and a 6.9-inch AMOLED display with 2800 nits brightness. It’s sleek, durable, and offers one of the best screens on any smartphone.
The Snapdragon 8 Gen 3 Elite performance is next level across gaming, multitasking, and demanding applications. Not to mention the seamless actions across apps. UI 7 is polished, and 7 years of updates add long-term value.
The 200MP main camera delivers sharp, well-balanced shots with improved low-light performance. The shift to 5x optical zoom (from 10x) results in better mid-range shots but limits extreme zoom capabilities. AI-powered enhancements are useful but not a game changer.
Battery life is solid with the continued use of the 5,000mAh capacity, easily lasting a full day. 45W charging remains solid in line competitors. Qi2 wireless charging is a welcome addition for future accessories. (I can charge from 0-100 in an hour)
Pros:
Stunning display
Fast, efficient performance
Reliable camera system
Premium build quality
Extended software support
Stunning display
Fast, efficient performance
Reliable camera system
Premium build quality
Extended software support
Cons: (If I'm trying to find any)
Zoom downgrade from previous models
Charging speeds could be better
Zoom downgrade from previous models
Charging speeds could be better
As the newly designed powerful flagship with thoughtful upgrades, the S25 Ultra is a top-tier choice for those upgrading from older devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it
on February 20, 2025
Posted by: Shopaholic
Nice phone package is a pain in the rear could definitely improve there
Response from Samsung USBy R&R Team, February 21, 2025
Hi there Shopaholic, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding your new device to be so nice and useful to your usage every day. We have provided links to resources to help you best align your device to you usage and preferences, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my New S25 Ultra
on February 21, 2025
Posted by: alex9man
[This review was collected as part of a promotion.] I love the new features. Recording and translating apps and features are great. The camera is good quality. Crystal clear screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra
on February 22, 2025
Posted by: Fedejunin
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a fantastic phone with a lot to offer. It excels in performance, display quality, and camera capabilities. However, the high price and underwhelming AI features hold it back from being a perfect 5-star device. If you're looking for the best of the best and are willing to pay a premium, the S25 Ultra is definitely worth considering. But if you're on a budget, there are other excellent options available. And I'm not a fan of having to pay for a subscription for advanced AI either..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen, great camera, fast response,
on February 22, 2025
Posted by: UpgradedMyZflip
[This review was collected as part of a promotion.] This phone has a great screen with fast responseand seamless action between apps. The camera is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is probably the best phone I have ever owned
on February 24, 2025
Posted by: Galahad888
[This review was collected as part of a promotion.] I'm still exploring what the S25 can do, but so far I love all the AI assistance features, the music quality is awesome cause of it, the camera is awe worthy.
The wireless charging is new to me, it's completely changed a lot of my habits.
The wireless charging is new to me, it's completely changed a lot of my habits.
The expanded heath features are encouraging and helpful as well.
Overall, I'm impressed 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I wish some of the now bar worked better
on February 25, 2025
Posted by: Mlughost
[This review was collected as part of a promotion.] The now bar and ai needs to be a little bit easier to use and setup
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've ever had so far from samsung ultra
on February 26, 2025
Posted by: Lonewolf44830
[This review was collected as part of a promotion.] Went from a samsung s22 ultra to the s25 ultra n what a big difference.
Value
4
Written by a customer while visiting Samsung US