Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,825 Reviews)
Open Ratings Snapshot
Rating breakdown 19,825 reviews
5 Stars
17,060
4 Stars
2,143
3 Stars
367
2 Stars
116
1 Star
139
86%of customers recommend this product. 
(
908 out of 1,057
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
Best Phone I ever used coming from Pixel
on February 7, 2025
Posted by: Vishal9925
[This review was collected as part of a promotion.] Amazing Integration of Apps with Gemini. Now On Cards. Lovely Camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far my Favorite Galaxy Phone yet...
on February 8, 2025
Posted by: AcidDaemon
[This review was collected as part of a promotion.] This phone is overall amazingly fast. Opening apps is fast and seamless. The new way of tiling apps that are in the background looks great. Compared to the fold series phones, I don't even notice this phone in my pocket. Texting on it is great for larger fingers. The camera can capture things with great detail at a very long distance, I took a very clear picture at 100x zoom of my truck at almost 50 yards. The stability in the camera is extremely accurate. The flash is extremely bright. Even working where I have very poor cell service the battery lasts all day. 8 hour day I only used 40%. The step counter appears to be more accurate. I purchased the Jet Black 1TB model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The good and the not so good
on February 8, 2025
Posted by: Smiller
[This review was collected as part of a promotion.] The camera in the new S25 Ultra is amazing!! AI tools are great!! My main concern is the battery life. I am running same apps etc as on my S24 Ultra and battery life is a about 50% less!! Please help Samsung!!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 10, 2025
Hey there Smiller, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so thrilled with the camera and enhanced features of Galaxy AI. We would love nothing more than to help you with the battery life of your device, and have provided links to a few articles below for your convenience. We have also shared a link to the Samsung Support Team if this experience with your battery continues, or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on February 7, 2025
Posted by: xAJosh2Remember
[This review was collected as part of a promotion.] This thing really is all that's advertised. The galaxy ai working with Google Gemini is a game changer. The Audio Eraser is an awesome feature thats worked flawlessly thus far. It's fast, looks great seamless process connecting to other Samsung products. All around a fantastic upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than my 15 pro
on February 8, 2025
Posted by: UGExRoyal
[This review was collected as part of a promotion.] I genuinely saw the difference in build quality and performance as soon as I finish setting my phone up. The screen has a better resolution and has upscaling with AI just like a Nvidia graphics card, and also includes said feature into your photos to make them look better. I definitely love the switch and will stick with samsung for a long while
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Someone who jumped from an S20 Ultra
on February 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Much better than the s20 ultra which is. not hard to do now Id guess. was very easy to transfer all my old data unlike before. the camera quality is also better. especially the 100x zoom. thats about it. oh also the pen! love the pen thing so useful for my art stuff so i dknt need a big ol tablet everywhere i go. Also the audio eraser is AWESOME. honestly just tried it ina video ive been meaning to get rid of the audio in and it was perfecttt.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is pretty great!
on February 8, 2025
Posted by: Shijian69
[This review was collected as part of a promotion.] Everything, what i wanted them but that's soooo cool!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone feels premium and has amazing features!
on February 8, 2025
Posted by: Michelangelox
[This review was collected as part of a promotion.] 1.**Seamless Actions Across Apps**: This feature integrates different applications to work together smoothly. It enhances productivity by allowing users to perform tasks across multiple apps without interruption. For example, you can start drafting an email in one app and quickly switch to a document editor to pull in additional information without losing your place. This seamless workflow saves time and reduces frustration.
2. **Now Brief**: Think of this as your quick update assistant. It provides concise and relevant summaries of important information, such as news updates, project statuses, or meeting agendas. By delivering the essentials in a brief format, it helps you stay informed without getting bogged down by unnecessary details.
3. **Audio Eraser**: An impressive feature for anyone dealing with audio recordings. It intelligently removes background noise and enhances audio clarity, making recordings sound professional. This is particularly useful for podcasters, musicians, and anyone needing clean audio for presentations or content creation.
1. **Streaming and Movies**: With a vibrant display and powerful sound, I can enjoy a cinema-like experience at home. Whether it's catching up on the latest series or watching a blockbuster, the device enhances my viewing pleasure.
2. **Gaming**: The high-performance processors and immersive graphics make gaming seamless and enjoyable. Whether I'm diving into adventures or engaging in strategy games, the device is amazing!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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