Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,074 Reviews)
Rating breakdown 20,074 reviews
5 Stars
17,233
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,062 out of
1,235)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Posted by: Kim L
Verified Purchase:Yes
I love this phone. The camera is absolutely AMAZING!!! I am so glad I upgraded when I did.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Kim L, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear you are so thrilled with the new features and usage of your device. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A must have phone
on October 7, 2025
Posted by: Mamanee69
[This review was collected as part of a promotion.] The phone's innovative design is certainly eye-catching and modern, setting it apart from previous models. Its powerful processor handles multitasking and demanding applications with impressive speed and efficiency. The vibrant display offers stunning visuals, making it a joy to watch videos and browse content. Furthermore, the camera system captures detailed photos and videos in various lighting conditions. Overall, the phone delivers a premium user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has such a clean design
on October 13, 2025
Posted by: Girlbot9
[This review was collected as part of a promotion.] Having a good galaxy ai enabled phone is super convenient for when cooking i can just ask it for substitutes or recipes or measurements while I'm hands deep in dough.
The s pen is super nice to have for quick note taking or apps that need you to sign things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful phone with amazing camera and smooth disp
on October 24, 2025
Posted by: GalaxyGuru
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a remarkable step forward in smartphone innovation, combining power, precision, and design refinement into a single flagship experience. Its massive 6.9-inch Dynamic AMOLED 2X display offers stunning clarity and vibrant colors, making every video, photo, and app look extraordinary. The adaptive 120 Hz refresh rate ensures seamless scrolling and gameplay, while the brightness levels make it easily readable even under direct sunlight. The sleek titanium frame and curved edges give it a premium, futuristic feel that perfectly complements its top-tier performance.
Powered by the Snapdragon 8 Elite for Galaxy chip and 12 GB of RAM, this phone delivers blazing speed and responsiveness whether you’re gaming, multitasking, or editing high-resolution content. Battery life remains solid with a 5000 mAh capacity, easily lasting a full day, and charging speeds are fast and convenient.
The highlight, however, is its exceptional camera system. The 200 MP main sensor captures incredible detail, while the dual 50 MP telephoto lenses offer crisp zoom performance up to 10× without losing quality. Low-light photography has improved noticeably, with enhanced Nightography features producing vivid and noise-free images. AI-assisted tools also make editing faster and smarter.
Running on Android 15 with Samsung’s One UI 7, the software feels smooth, clean, and full of productivity options. Combined with Samsung’s long-term update promise, the Galaxy S25 Ultra stand
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving this phone!
on November 2, 2025
Posted by: Bbelle
[This review was collected as part of a promotion.] The phone is great and reminds me why I love Samsung so much.
My only complaint is that I can't use the pen to take pictures anymore. I loveeeeed the Note 10 and being able to take pictures using the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is the definition of premium
on November 24, 2025
Posted by: Itsdadbrah
[This review was collected as part of a promotion.] I genuinely thought my trusty S23 Ultra was peak smartphone, but switching to the S25 Ultra has left me stunned. This isn't just an upgrade; it's a different beast entirely!
The first thing you notice is the weight—or lack thereof. It's so much lighter and more comfortable in the hand. It makes the S23 Ultra feel like a solid aluminum brick in comparison.
Then there's the display. I was initially worried about the flat matte screen, but the difference is incredible. Zero glare outdoors! It's brighter, clearer, and finally, my screen protector applies flawlessly without those curved-edge headaches.
Finally, the AI features are a total game-changer, especially for the camera. The real-time editing and suggested photo tweaks feel like having a professional editor built into the phone. The gap in performance and smart features between the two generations is bigger than I ever anticipated.
If you're on the S23 Ultra and on the fence, make the jump. You won't believe the difference.
The first thing you notice is the weight—or lack thereof. It's so much lighter and more comfortable in the hand. It makes the S23 Ultra feel like a solid aluminum brick in comparison.
Then there's the display. I was initially worried about the flat matte screen, but the difference is incredible. Zero glare outdoors! It's brighter, clearer, and finally, my screen protector applies flawlessly without those curved-edge headaches.
Finally, the AI features are a total game-changer, especially for the camera. The real-time editing and suggested photo tweaks feel like having a professional editor built into the phone. The gap in performance and smart features between the two generations is bigger than I ever anticipated.
If you're on the S23 Ultra and on the fence, make the jump. You won't believe the difference.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Itsdadbrah, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with your upgrade to this new device, and that you are finding it such a game-changer in your life. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional thoughts about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on November 27, 2025
Posted by: frzman
[This review was collected as part of a promotion.] The Samsung S25 Ultra is one of the most polished flagship phones Samsung has released. Its Snapdragon 8 Gen 4 chip delivers extremely fast performance with zero lag, and the improved cooling keeps the phone stable during gaming or long camera use. The 200MP main camera produces sharp, vibrant photos, and the upgraded night mode captures excellent detail with minimal noise. The 2K AMOLED display is bright, smooth, and perfect for content consumption. Battery life is strong, easily lasting a full day, and charging speeds are noticeably faster than previous generations. The build quality feels premium with a refined design and stronger Gorilla Armor glass. Samsung's software is clean, responsive, and packed with useful Al features that actually improve daily tasks. Overall, the S25 Ultra is a powerful, reliable, and feature-rich flagship that delivers great value for users who want top performance and an exceptional camera experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
James Whetsel
on January 29, 2026
Posted by: Cindy
Very nice phone indeed. Thank you for your support, James Whetsel Indiana.
Response from Samsung USBy R&R Team, January 30, 2026
Hi there Cindy, thank you for your feedback on your Samsung Galaxy 25 Ultra. We are so happy to hear that you are finding this device to be so nice. We have provided a link to the full manual for your device to help you fully explore the amazing capabilities of your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US