Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,823 Reviews)
Rating breakdown 19,823 reviews
5 Stars
17,060
4 Stars
2,143
3 Stars
366
2 Stars
115
1 Star
139
86%of customers recommend this product.
(
908 out of
1,058)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
The best phone ever
on November 25, 2025
Posted by: Cbreezejr
[This review was collected as part of a promotion.] I always had a Samsung phone my favorite is the Note series although that was discontinued I was told that the Galaxy 25 Ultra replaced it and it had the same functions so I purchased and how happy I was in doing so.
I am able to link it with my tablet, laptop and desktop gor seamless functionality when I am on the road all I need is my phone, who can ask for a better product then the S25 Ultra.
I will continue to stay with this series as long as it's made especially if it continues to have the S-pen.
I am able to link it with my tablet, laptop and desktop gor seamless functionality when I am on the road all I need is my phone, who can ask for a better product then the S25 Ultra.
I will continue to stay with this series as long as it's made especially if it continues to have the S-pen.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Cbreezejr, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear you are finding this a great replacement to your previous Note device, and that you are discovering so many amazing ways you can integrate this device in to your ecosystem, and that this device is so helpful to you while travelling. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product works well great gift !
on November 26, 2025
Posted by: Armyofone
[This review was collected as part of a promotion.] Galaxy ai great device highly recommlooks and works well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Screen, More Powerful, Most Useful & S-Pen
on December 3, 2025
Posted by: SamsungSteve
[This review was collected as part of a promotion.] Samsung S-Series always has the best looking screen over any other phone and it doesn't stop there. The ultra is more than just a smartphone, it's truly the only pocket computer, no other phone can do what the S25 Ultra is capable of.
#1- The S-Pen allows me to fill out documents, take notes, edit with precision & more, anywhere I am.
#2- The A.I. features are more useful and not just a gimmick. Editing pictures, emails or summarizing web pages or documents. It's like having an assistant with me and truly saves me time throughout the day.
#3- Samsung One U.I. has improved so much over the years and imo, is the best operating system over every other phone.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
#4- Overall, the S25 Ultra, is so customizable, that you can tailor it to be unique and work for you, the way you want it to work. It's great out of the box, but if you want to take the time, you can elevate what a smart phone is. No matter what business your in, try it and I'm 100% positive it will save you time and help you in more ways than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The all powerful Galaxy S25 ULTRA
on December 4, 2025
Posted by: Williamthedoorman
[This review was collected as part of a promotion.] Hello everyone I have to tell you iam so happy about my Galaxy S25 ULTRA, its amazing phone so fast especially after this last update it does everything i need it too plus more, so smooth very easy to navigate around the phone. It does so much, the Galaxy AI is incredible it helps me so much I ask it to do something and the Galaxy AI does it better then what I ask it to do, and I can have a conversation with it and the Galaxy AI teaches me a lot of stuff I did not know about, samsung is such a classy company all there products are top notch quality across the board, so thank you samsung foe your awesome products thanks willam the Doorman.
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Williamthedoorman, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you love this device, and that you are so happy with your upgrade. Please, reach out to us again any time you would like to share additional feedback, or if any questions come up as you continue using Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best made phones on the planet! Great j
on December 5, 2025
Posted by: Kdoggz1173
from Leesburg Florida
Expertise:Intermediate
Camera is premo.performance is 100 and storage is fantastic so far...thanks for a great product if I can afford 2 more years of payments...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hi Kdoggz1173, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are enjoying the amazing features and capabilities of your device. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone.
on December 5, 2025
Posted by: WillS72
[This review was collected as part of a promotion.] I am a die-hard Android fan, and it only made sense to get the S25 Ultra. The camera is absolutely incredible, especially the 100X Space Zoom. And it only gets better with Galaxy AI, which helps me get the perfect shot. Generative Edit is incredible; it can take a decent shot and make it incredible. Samsung has truly done a phenomenal job with the S25 Ultra and Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, but not the best
on December 5, 2025
Posted by: 112199
[This review was collected as part of a promotion.] I’ve been using Samsung phones my whole life, and I started using the S series from the Galaxy S22 Ultra. That phone was super sleek compared to the S25 Ultra. The S25 Ultra initially felt like a thick block in my hand, but over time I got used to it. Still, the S22 Ultra is my favorite in terms of design — it was slimmer, thinner, and had those curved screen edges, which the S25 Ultra doesn’t have.
But the biggest upgrade I noticed from the S22 to the S25 is the performance. The camera feels almost the same to me, but the performance jump is huge. On the S22 Ultra, even when playing smaller games around 1–2 GB, the phone would heat up a lot. After 20–50 minutes of gameplay, the phone would struggle and lag.
On the S25 Ultra, even when I’m playing the biggest games on the Play Store — like Genshin Impact or CarX Street — everything runs super smoothly at high graphics settings. No overheating, no lag. So overall, the performance improvement from the S22 to the S25 has been a massive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing. 10/10 Would buy another one
on December 5, 2025
Posted by: Nickname164
[This review was collected as part of a promotion.] So I've had my S25 Ultra since May of this year. Originally upgrading from a 2023 Moto G Power. This phone has been nothing but good to me and all the new and cool Galaxy AI features are really handy when it comes to cutting out problem area's in photos. My favorite part since I draw in my free time is the SPen. Though I have a few complaints. Mainly with the durability of the SPen and it's almost impossible to find a genuine replacement. Thought overall it's an amazing phone and one of the best phones I've ever had. I really love the durability of the phone. I've gone through 3 cases and 10 screen protectors and the phone is still in perfect condition. Some complaints though, there's not enough customization on the lock screen, half of the fonts, emojis, and icon packs have to be paid for, and finally there's a few OneUI bugs that happen sometimes. Like for example when my phone randomly restarts while I'm in the middle of using it. Though to get back to the point, I'd recommend this phone to anyone who likes taking photos, drawing or wants a really well performing phone. If anyone is more into the AI features on the phone with Galaxy AI and Google Gemini, I'd recommend this phone.
Value
5
Written by a customer while visiting Samsung US