Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,822 Reviews)
Rating breakdown 19,822 reviews
5 Stars
17,059
4 Stars
2,143
3 Stars
366
2 Stars
115
1 Star
139
86%of customers recommend this product.
(
908 out of
1,058)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
4
Overall Great but Disappointed
on October 12, 2025
Posted by: RickyM
[This review was collected as part of a promotion.] Overall i really love this phone. This is my 5th Galaxy and i would say is the best. What really improved my experience is learning about GoodLocks, this app has really changed my experience. Being able to customize all of the phone is fun and makes me much happier. I did mention i am disappointed, here is why. The S-Pen is the main reason I got the Ultra, it has been very useful. I am extremely disappointed that I can't use it to take pictures anymore. I am still learning how to use the Ai options and it is useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The AI experience on my galaxys25ultra is amazing
on October 12, 2025
Posted by: Tinkerabella
[This review was collected as part of a promotion.] I was skeptical to get the galaxy s25 ultra at first .so glad I did the size of the screen is great,space is very good and the AI is great .ive learned so much I didnt know and it has real time translating which is awesome .also the photo editing is a trip,making videos is so easy now and adding or erasing on a photo is top of the line awesome. Circle to search for easy on screen search,last but not leaschat assit for text message editing and generative edit for advanced photos manipulation with AI has been a wonderful and fun experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's A Great Phone and the battery life is compati
on October 12, 2025
Posted by: Jim560
[This review was collected as part of a promotion.] I haven't used it because I'm not literate with that feature of the service
Value
5
Written by a customer while visiting Samsung US
Posted by: Zuzanna
from New York
Expertise:Expert
Verified Purchase:Yes
Amazing photos on this phone, the resolution is extraordinary
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dont hesitate to get it
on October 15, 2025
Posted by: Bethpooh1983
[This review was collected as part of a promotion.] Everything about this phone is amazing. The Galaxy AI just makes it so much better. Amazing images!!!!
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there Bethpooh1983, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and that you are finding Galaxy AI to be such an enhancement to the way you take photos and videos on your device. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great functioning phone, iffy battery
on October 19, 2025
Posted by: Kpuckett729
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone, very quick, great quality camera, awesome Galaxy AI features, just the battery life on it has degraded very quickly for me. I use the maximum battery protection for 80%, and charge it before around 15-20%, and my life expectancy went from about a day and a half, to a good 12 hours.
Value
4
Response from Samsung USBy R&R Team, October 20, 2025
Hi Kpuckett729, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the overall usage and amazing features of your device. We have provided a link to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, or you believe it is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing
on October 19, 2025
Posted by: QueenFaulkner
[This review was collected as part of a promotion.] Samsung is all I use the camera is the best I love the s-pen
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hi QueenFaulker, we love hearing that you are so pleased with the usage of your Samsung Galaxy S25 Ultra. We love that you are enjoying capturing amazing photos and videos with your camera, and that the S Pen is a great addition to your usage. Please, reach out to us again if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on October 19, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] I always loved Galaxy Phone and this one does not downfall top of the line
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hey Donnie, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are thrilled with the usage of your phone, and finding it meets and exceeds your expectations. We have shared a link to the Samsung Support Team to offer their expertise if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US