Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,813 Reviews)
Rating breakdown 19,813 reviews
5 Stars
17,052
4 Stars
2,142
3 Stars
366
2 Stars
115
1 Star
138
86%of customers recommend this product.
(
904 out of
1,054)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
The best phone Samsung ever built
on August 2, 2025
Posted by: Darkjedi77
[This review was collected as part of a promotion.] I have been using Samsung smartphones since they first started making smartphones. I'm a fan of the Galaxy Note series. My previous phone was the S22 Ultra and I was going to use that phone until it stopped working for me. I had to trade it in and get the S25 Ultra and I must say that with the build, the enhanced Galaxy AI features, the S pen and the smoothness of one ui 7, it is Samsung's masterpiece. Im loving this phone. I just wish that Samsung would release another one ui 8 beta so i could get a taste of the new version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has quality specs and features
on August 2, 2025
Posted by: Rainiee
[This review was collected as part of a promotion.] I love how effortlessly I can study using the Galaxy AI. I can quickly look up definitions or ask questions by speaking into my phone, which helps me save time. I also appreciate how it condenses my notes and even offers improved phrasing for the content.
Since I also work on editing videos and photos, the AI streamlines my process and makes tasks much easier, and I don’t need an internet connection. It’s also convenient to remove objects directly on the device without relying on additional software, saving me both time and money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and greattt AI
on August 2, 2025
Posted by: Dayro27
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily for both work and entertainment, and Galaxy AI has truly elevated the experience. The AI enhancements in the camera deliver stunning photos effortlessly, especially in low light. I also rely on Galaxy AI for real-time translation and productivity features during meetings. Whether I’m streaming, editing videos, or managing my tasks, Galaxy AI ensures everything runs smoothly and efficiently. It’s a game changer for multitasking and creativity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 2, 2025
Posted by: Nadia2
[This review was collected as part of a promotion.] This Galax AI it's really helpful i love it it's only issue I had with is the phone sometimes it's very hot🔥 and it's make the battery lose charge easily even you don't use the phone that's the only issue I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I liked the speed it has when processing
on August 2, 2025
Posted by: Micha1
[This review was collected as part of a promotion.] I like the way the galaxy IA helps me when I am looking for a song I heard but don't remember the name and the way it helps me taking picture but over all what I like the most is when I am watching a movie and I can see everything in the screen without any reflects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone, how's this.
on August 3, 2025
Posted by: W00d270ck
[This review was collected as part of a promotion.] Haven't used the galaxy AI yet, but I'm sure if it's anything like this new phone, it will be great, useful, and time saving.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, Galaxy ai needs to get better
on August 4, 2025
Posted by: Mike52
[This review was collected as part of a promotion.] The Galaxy S25 Ultra features a stunning 6.9-inch Dynamic AMOLED 2X display with 1440p resolution, powered by the flagship Snapdragon 8 Elite chipset. The camera system impresses with a new 50MP ultra-wide lens delivering 4x more detail, alongside a 200MP main camera and 50MP telephoto with 5x optical zoom. With 16GB RAM, up to 1TB storage, and a 5000mAh battery, performance is exceptional. Battery life is superb, and the Snapdragon 8 Elite delivers fantastic performance. The device is thinner, narrower, and lighter than its predecessor while maintaining premium build quality. While Galaxy AI features are useful, they occasionally feel inconsistent and could benefit from refinement. Some AI functions require better accuracy and smoother integration across applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good.
on August 4, 2025
Posted by: Lite40
[This review was collected as part of a promotion.] I've been using Samsung devices since the s9 and i have to say they do not let you down the s25 is the ultimate phone it's like walking around with a pocket size computer it's great for everything pictures, gaming, movies, signing documents ect.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hey Lite40, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage and features of your new phone. We have provided links to resources to help you discover additional features you may want to use every day, and answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US