Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,798 Reviews)
Rating breakdown 19,798 reviews
5 Stars
17,043
4 Stars
2,139
3 Stars
366
2 Stars
114
1 Star
136
86%of customers recommend this product.
(
895 out of
1,043)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Power and precision, a true juggernaut
on March 19, 2025
Posted by: Yamato
[This review was collected as part of a promotion.] From outside, the S25 Ultra doesn't look much different from last year’s flagship, the S24 Ultra. But inside, it's different, and it's exciting!
The performance is much faster, thanks to SD 8 Gen 3 elite, S25U handles demanding tasks, gaming, and multitasking with ease. Switching between ram or power hungry apps? 12 gigs of rams will ensure seamless actions across apps.
The camera system has also seen improvements. Low-light photography is clearer with better detail, and the signature zoom capabilities will deliver sharp images even at high magnification. AI-driven image processing is not there yet, but it's impressive nonetheless.
The display in the previous ultras has always been fantastic, and S25U is no exception. The display is brighter, richer, sharper and it now features a new Dynamic Panel. It's the best AMOLED display in any Samsung devices to date. Period.
Battery life is also improved, comfortably lasting a full day of heavy use. 45W Fast charging will make sure you’re back to full power quickly. The software experience is fluid and polished. With new features like Now Brief for quick daily briefs on the go, or Audio Eraser to erase noise and unwanted sounds from the video you just recorded, S25U boasts new features that integrate into daily life without a hitch.
The S25U builds on the strengths of S24U. While the build may feel familiar, the Galaxy S25 Ultra’s internal upgrades in performance, display, and camera make it a truly next-level flagship.
The performance is much faster, thanks to SD 8 Gen 3 elite, S25U handles demanding tasks, gaming, and multitasking with ease. Switching between ram or power hungry apps? 12 gigs of rams will ensure seamless actions across apps.
The camera system has also seen improvements. Low-light photography is clearer with better detail, and the signature zoom capabilities will deliver sharp images even at high magnification. AI-driven image processing is not there yet, but it's impressive nonetheless.
The display in the previous ultras has always been fantastic, and S25U is no exception. The display is brighter, richer, sharper and it now features a new Dynamic Panel. It's the best AMOLED display in any Samsung devices to date. Period.
Battery life is also improved, comfortably lasting a full day of heavy use. 45W Fast charging will make sure you’re back to full power quickly. The software experience is fluid and polished. With new features like Now Brief for quick daily briefs on the go, or Audio Eraser to erase noise and unwanted sounds from the video you just recorded, S25U boasts new features that integrate into daily life without a hitch.
The S25U builds on the strengths of S24U. While the build may feel familiar, the Galaxy S25 Ultra’s internal upgrades in performance, display, and camera make it a truly next-level flagship.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, lack luster SPen
on March 22, 2025
Posted by: Krf0131
[This review was collected as part of a promotion.] Love the Now Brief feature, it makes it easier during the day to plan my evening, sets me up for success in the morning too. Phone battery and display are incredible, much improved over my S21+ or Note20. The SPen seems to be nerfed though, I used to have air actions and a ton of extra features that are gone now. Sometimes when I touch with the s pen it doesn't work unless at a very specific angle
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device.
on March 23, 2025
Posted by: ProjecType0
[This review was collected as part of a promotion.] I've had a device for about a week now, and it's amazing camera works amazing. The ai works wonderful, but the only thing I would say that wish had on. Um this ui it's a little bit more on the customize for the keyboard. Cause I've noticed um always hitting the letters, when I want to hit the microphone. But besides that, everything works amazing. This is a phone I would recommend getting
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there ProjectType0, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the usage of your new device, and finding so much usage from the features of Galaxy AI. We have provided a link to the full device manual to help you adjust the keyboard settings to best align to your usage preferences. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really a good smart phone
on March 23, 2025
Posted by: 090465
[This review was collected as part of a promotion.] Very fast & A1 is good features with long lasting battery. Proccesser is very fast to open any applications & easy to find anywhere anything.
I recommend for 25 series. I am using Samsung phone since last 15 years & when they introduced new phone I will tread with my old one to experience new one.
Very very satisfied with Samsung
I recommend for 25 series. I am using Samsung phone since last 15 years & when they introduced new phone I will tread with my old one to experience new one.
Very very satisfied with Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone is sbwork of art
on March 23, 2025
Posted by: VILMARYCALOZ
[This review was collected as part of a promotion.] This latest mobile device is both aesthetically pleasing and functional. I appreciate the color scheme and every detail of its innovative design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Contacts
on March 26, 2025
Posted by: Chris
I merged my contacts and have no idea where they are
Also, I want to do a factory reset without losing my YouTube playlists can you help me?
Also, I want to do a factory reset without losing my YouTube playlists can you help me?
Response from Samsung USBy R&R Team, March 28, 2025
Hey there Chris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important your contact and playlists are to you every day, and we would love to help you in any way we can to resolve this frustration. We have provided a link to the Samsung Support Team for your convenience. You can reach out to them through chat for one on one guidance through your resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of Android Excellence
on March 27, 2025
Posted by: MichaelWolf
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: A Pinnacle of Android Excellence
The Samsung Galaxy S25 Ultra arrives, not with a whisper, but with a resounding declaration of technological prowess. It's a device that doesn't just meet expectations; it aims to redefine them.
Display: A Visual Masterpiece
The display is, without a doubt, a crowning achievement. Samsung's commitment to display excellence shines brightly. The QHD+ Dynamic AMOLED panel is a canvas of vibrant colors and razor-sharp clarity. It's a display that commands attention, offering an immersive experience whether you're consuming media or navigating the interface. The increased brightness and advanced anti-reflective coating ensures that even under the harshest sunlight, the display remains remarkably visible.
Performance: Unbridled Power
Under the hood, the S25 Ultra houses a powerhouse of a processor, the Qualcomm Snapdragon 8 Elite. This chipset delivers performance that is nothing short of breathtaking. Applications launch instantly, and multitasking is handled with effortless grace. Whether you're a hardcore gamer or a productivity enthusiast, the S25 Ultra will not disappoint.
Camera: A Photographic Marvel
The camera system is a testament to Samsung's dedication to mobile photography. The upgraded lenses, particularly the enhanced 50MP ultrawide lens, capture images with stunning detail and clarity. Combined with advanced AI-powered image processing, the S25 Ultra empowers you to capture professional-grade photos and video
The Samsung Galaxy S25 Ultra arrives, not with a whisper, but with a resounding declaration of technological prowess. It's a device that doesn't just meet expectations; it aims to redefine them.
Display: A Visual Masterpiece
The display is, without a doubt, a crowning achievement. Samsung's commitment to display excellence shines brightly. The QHD+ Dynamic AMOLED panel is a canvas of vibrant colors and razor-sharp clarity. It's a display that commands attention, offering an immersive experience whether you're consuming media or navigating the interface. The increased brightness and advanced anti-reflective coating ensures that even under the harshest sunlight, the display remains remarkably visible.
Performance: Unbridled Power
Under the hood, the S25 Ultra houses a powerhouse of a processor, the Qualcomm Snapdragon 8 Elite. This chipset delivers performance that is nothing short of breathtaking. Applications launch instantly, and multitasking is handled with effortless grace. Whether you're a hardcore gamer or a productivity enthusiast, the S25 Ultra will not disappoint.
Camera: A Photographic Marvel
The camera system is a testament to Samsung's dedication to mobile photography. The upgraded lenses, particularly the enhanced 50MP ultrawide lens, capture images with stunning detail and clarity. Combined with advanced AI-powered image processing, the S25 Ultra empowers you to capture professional-grade photos and video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has Great Features.
on March 27, 2025
Posted by: Whildd213
[This review was collected as part of a promotion.] I have to start by mentioning that This Product has the most Amazing Camera. The Overall Speed Of the Phone is Great as Well.. The Screen Display is the best so far out of all the previous S Ultra Lines including the Notes.
Value
5
Written by a customer while visiting Samsung US