Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,606 Reviews)
Rating breakdown 19,606 reviews
5 Stars
16,899
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
766 out of
898)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
2
S pen is terrible
on February 18, 2025
Posted by: Slimone
[This review was collected as part of a promotion.] It was supposed to be upgrade but s pen doea not work as before and lack of massage magnets support is a loose loose
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hello Slimone, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how vital specific features of your device are to you every day, and we would love to help you align your phone to your needs and expectations. We have provided a link to an article to help you with the redesigned features of the S Pen. We have also shared a link to the full device manual to help you with voice controls and hand gesture options for some of the features that were previously done with the S Pen. We have lastly shared a link to the Samsung Support Team to offer assistance with your message features, or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the bees knees!
on February 19, 2025
Posted by: Tayter
[This review was collected as part of a promotion.] So fast. So much room.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Such a joy to have.
So many awesome features and helpers to make your everyday life easier and more fun.
Seamless actions across apps.
Camera is magic! Such great pictures.... and the videos!!
Pen is perfect - so responsive and so easy to use.
I absolutely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life has been excellent.
on February 19, 2025
Posted by: Baka267
[This review was collected as part of a promotion.] My work days are approximately 11 hours day and normally I would get home with less than 50% battery life left in my phone. After a couple weeks of the same usage, my remaining battery life has repeatedly been above 70%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best ever
on February 20, 2025
Posted by: Galax1
[This review was collected as part of a promotion.] This phone is excellent. The fastest with the best sceen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on February 22, 2025
Posted by: Jrallen1
[This review was collected as part of a promotion.] The new S25 Ultra does so many things ! I am very pleased with interaction across apps simplicity of use, and large screen. Now Brief and the audio eraser are key features for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great software but losing s pen functionality not
on February 22, 2025
Posted by: TOKYOTO
[This review was collected as part of a promotion.] Device works really well and like the software update but I think I could have done the same with my s24 ultra once the update is available for the device. I want to love the S25 ultra but taking away the spen air functions really disappointed me. Over all if you are switching to an S25 from another device and never had the spen you will probably love the S25 for what it is. I just love being able to customize my user experience, something as simple as setting a video for the lock screen it's just fun to me. Every device looks unique to the individual because they can edit and style the software however they want.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade overdue, but so worth the wait!
on February 22, 2025
Posted by: Jrock211
[This review was collected as part of a promotion.] I've put off getting a new phone for 4 years. It was time and so worth the wait! The camera is so clear, smooth, and the zoom is out of this world. The seamless action across apps and all my Samsung products all connect to my phone. Tvs, Ear bud 3s, watch. The AI assist from Gemini will be fun to work with. This is what I've waited for in a new phone for 4 years. Excited to see what else I will be doing with this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Expensive garbage
on February 25, 2025
Posted by: Rumuha
[This review was collected as part of a promotion.] You have to do a lot of actions to do the simplest things. You can turn off notifications, but the system itself is very annoying.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hello Rumuha, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the operating system can cause adjustment to gestures you have previously used. We have provided a link to the full device manual to help you with the settings and aligning the usage to your preferences. We have also provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US