Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,606 Reviews)
Rating breakdown 19,606 reviews
5 Stars
16,899
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
766 out of
898)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Posted by: Aswini
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
The new S25 Ultra is very light weight and has a very stunning display and camera. The S Pen lacks bluetooth otherwise everything else is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there Aswini, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the lightweight feel and design of your device. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also shared a link to the full manual for your device that highlights hand gestures and voice commands you can use with your device. Lastly, we have shared a link to the Samsung Support Team to assist you any time questions come up about your device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on October 17, 2025
Posted by: Bestphones
[This review was collected as part of a promotion.] This phone is top of the line compared to similar phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always been with Samsung
on November 1, 2025
Posted by: Work2hard
[This review was collected as part of a promotion.] I use my phone for everything, work, school and home. Does everything I need for streaming apps and playing games. AI is easy to use and understand and helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for multitasking
on November 3, 2025
Posted by: SamSam7
[This review was collected as part of a promotion.] I am a mother of 7, working from home, and managing all my family's activities. This phone is a powerhouse with spilt screen, built in Microsoft, and all of the newer ai features. It's like a mini tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Useless S pen on the ultra 25
on November 5, 2025
Posted by: Ultra
from Michigan
Expertise:Intermediate
I purchased the Galaxy S24 Ultra (or S25 Ultra) expecting full use of the S Pen—including the remote camera shutter function (press the S Pen button to take a photo while holding the phone at a distance). For previous models this worked well. For example, Samsung’s official documentation for the S24 Ultra states that you can set the S Pen button as “Take picture” under Settings → Advanced features → S Pen → Air actions.
However, with the S25 Ultra (and apparently future models), the S Pen no longer supports the Bluetooth/remote shutter function. Samsung themselves confirm the new S Pen is non-Bluetooth enabled and does not support the remote photo shutter feature.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 6, 2025
Hey there Ultra, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when features you have used in the past have been changed. We have provided a link to an article to help you with the redesigned features of your S Pen and integrating them in to your usage. We have also shared a link to the full manual for your device to assist you with hand gestures and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Zee awan
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone ever unbeatable camera resolution and Fast processing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has been by far the most reliable brand!
on November 12, 2025
Posted by: Combatwounded
[This review was collected as part of a promotion.] Samsung has been the most reliable and easiest to use brand to date for my family and I. Their AI system has dramatically helped with school work and business issues we have experienced. There is no guess work, having to restart, unplug, or none of those crazy steps when connecting devices to a network or to other Samsung devices. Samsung is my favorite brand and as a person who has an issue with perfection Samsung has by far kept their products as close to perfect is every way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"I'm absolutely loving my Samsung S25 Ultra!
on November 15, 2025
Posted by: Meharji
[This review was collected as part of a promotion.] "I'm blown away by the Samsung S25 Ultra's camera capabilities! The picture quality is stunning, with crisp details and vibrant colors. The video quality is equally impressive, with smooth stabilization and incredible low-light performance.
The AI features are game-changers - the scene optimizer, object detection, and portrait mode are incredibly intuitive and produce professional-grade results. The zoom capabilities are also remarkable, allowing me to capture distant subjects with ease.
Other standout features include the massive display, lightning-fast performance, and long-lasting battery life. The S25 Ultra is a powerhouse of innovation, packed with cutting-edge tech that's redefining mobile photography and productivity. If you're looking for a top-tier smartphone, look no further
Value
5
Written by a customer while visiting Samsung US