Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,761 Reviews)
Rating breakdown 19,761 reviews
5 Stars
17,018
4 Stars
2,134
3 Stars
363
2 Stars
113
1 Star
133
86%of customers recommend this product.
(
870 out of
1,014)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
1
Data grabbing JUNK!
on October 30, 2025
Posted by: DoneWithTodaysTech
from Wisconsin
I’m beyond fed up with phones that don’t have removable batteries. We’ve taken massive steps backward. I feel like I’m back in the bag phone era — dragging around a power bank like an umbilical cord just to stay connected. This isn’t convenience; it’s a design disaster. You’ve stripped away user control just to harvest data and force dependence on your ecosystem. I’m done with it. Until you start giving power back to the user — literally and figuratively — I won’t buy another one of these tethered battery-box phones.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 30, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important specific features of a device are to you every day. If you are looking to be able to change the battery of your device on the go rather than using a portable battery pack, the Samsung Galaxy XCover series of devices have this feature, where the battery can be removed and changed. We have shared a link to the Samsung Support Team if you have questions about this specific device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
good
on February 7, 2025
Posted by: david
from Florida
Expertise:Beginner
good phone to buy need 1vtbyt storages Dsmart phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
1 Miss
on February 8, 2025
Posted by: The First Curse
from United States
Expertise:Expert
The Biggest Disappointment is no bluetooth SPen. I purchase phones mainly for the camera and I have a shaking hand. I used it on almost every selfie and when I need to take a picture with no one to shoot it.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Display
on February 9, 2025
Posted by: Ryan78keymaster
Very Beautiful Vibrant Screen very good Battery smooth
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone with one big draw back
on February 28, 2025
Posted by: WhatsGoodGalaxy
[This review was collected as part of a promotion.] Ove the S25 Ultra! Samsung knocks it out of the park again with the most powerful processor, great camera, beautiful screen and elegant build. Big disappointment lies in the loss of the Bluetooth S-Pen however. As someone who used it for remote photo shutter and controling media from a distance, Im massively upset over the loss. Here's to hoping it's brought back with the next Gen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung yet
on March 3, 2025
Posted by: 321boss
[This review was collected as part of a promotion.] The screen is amazing. The processor is ultrafast. Excellent for gaming too. I upgraded from an s22 ultra and can't believe the difference this is the phone to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, less stutter and PC LIKE 👍
on March 6, 2025
Posted by: iiiii555iiiii
[This review was collected as part of a promotion.] Yes seamless access across apps. General navigation easy to understand and able to access settings and configurations with ease due to improvised layout.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra is amazing!
on March 25, 2025
Posted by: Lkn4sale
[This review was collected as part of a promotion.] Seamless action across the numerous apps. The AI assisted programs can draw a picture from your description. You can also carry on a conversation with AI. I am quite surprised and blown away from what AI can create.The Samsung S 25 Ultra is super easy to navigate. Anyone that purchases the Samsung S25 Ultra will not be displeased.
Value
5
Written by a customer while visiting Samsung US