Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,708 Reviews)
Rating breakdown 19,708 reviews
5 Stars
16,980
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
129
86%of customers recommend this product.
(
835 out of
976)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Love my Samsung s25 Ultra
on October 23, 2025
Posted by: KBright
[This review was collected as part of a promotion.] I’ve been using my new Samsung Galaxy S25 Ultra for everything—work, streaming, and daily life—and it honestly blows me away. The display is stunning for movies and shows, the camera makes every photo look professional, and the battery easily lasts through my workday even with constant use.
The new Galaxy AI features are surprisingly useful. I’ve been using them to summarize notes, translate on the fly, and organize my messages—it’s like having a smart assistant built into the phone.
Whether I’m multitasking for work, watching sports, or gaming, this phone handles everything smoothly without lag. It’s fast, sharp, and feels incredibly premium. I couldn’t be happier with my upgrade!
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey KBright, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the usage of your device, and finding it helpful for such a range of daily tasks. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on October 23, 2025
Posted by: Savannah
[This review was collected as part of a promotion.] I upgraded from the s23 ultra because I wanted better graphics and better battery life. I'm happy with the upgrade, and the new features including the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone choice!
on October 23, 2025
Posted by: M2monlym2m
[This review was collected as part of a promotion.] For a while now, Samsung's "Ultra" phones haven't been about revolutionary new hardware—they've been about refinement. The S24 Ultra was already so close to perfect that it was hard to see where Samsung could go next. The answer, it turns out, wasn't just to make the hardware better; it was to make it smarter. The Galaxy S25 Ultra is a masterpiece of refinement, but its true power lies in the massive leap forward for Galaxy AI, transforming this device from the best "phone" you can buy into the smartest assistant you can carry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Operation
on October 23, 2025
Posted by: LuvMySamsung4Life
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a triumph of thoughtful design and cutting-edge innovation. Its camera system is nothing short of extraordinary—capturing crisp, vibrant images, especially of the moon and skyline in nearly any lighting condition. Whether I am snapping portraits, landscapes, or night scenes, the AI-enhanced processing ensures every shot feels professionally tuned. The zoom capabilities are especially impressive, offering clarity even at extreme distances. The UI is seamless, intuitive and fluid. The Galaxy AI enhancements provide the assistance I didn't know I needed. The beauty of the Samsung Galaxy S25 Ultra is it is accessible to all levels of users. This device has powerful software, hardware and is built with the user in mind. Galaxy AI isn't just a buzzword. It brings another level of ease to the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on October 23, 2025
Posted by: Bmw2112
[This review was collected as part of a promotion.] I use my device for school and for work. The S25 ultra is a great device and very well rounded . I love the fact that you can use two apps at the same time as i'm always moving around and needing to multitask. With heavy use, my battery still lasts all day. Unlike my other device which needs to stay on the charger
Too consistently. The customization on this device is unlimited. My phone never gets hot even with a good case. The screen is very clear.
And
The touchscreen is responsive. My only issue is the passkey Has a problem
Verifying.
Through my email. Other than that, this has been a great phone and I would recommend to a friend. Good job samsung!
Too consistently. The customization on this device is unlimited. My phone never gets hot even with a good case. The screen is very clear.
And
The touchscreen is responsive. My only issue is the passkey Has a problem
Verifying.
Through my email. Other than that, this has been a great phone and I would recommend to a friend. Good job samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Entrance
on October 24, 2025
Posted by: Pepper082998
[This review was collected as part of a promotion.] I love the specs on my phone. Size is great. Weight is fine.
Screen is bright.
Battery is long lasting.
Screen is bright.
Battery is long lasting.
The only down fall is that I keep getting an error message stating my charger port has liquid in it and it does not have any liquids in it and there is no dust or particles or anything.
Gets very annoying
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pictures & Videos are amazing!
on October 24, 2025
Posted by: Happygal
[This review was collected as part of a promotion.] I just got my Samsung S25 ultra phone a week ago. Transferring from my old motorola phone could not have been easier and it immediately set up with my carrier. Can all the phones I have owned I have never had a smoother transition. There is a lot to learn on this phone because i've always had much lower quality phones. There is a lot of training materials and Galaxy AI is working great. My main reason for getting a nicer phone was I wanted one with a great camera for an upcoming trip to Europe. The zoom & clarity is AMAZING!! I can zoom in so far on a video and pictures and they are clear, I am so happy that made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on October 24, 2025
Posted by: LovesSseriesphones
[This review was collected as part of a promotion.] This phone is absolutely amazing I cant wait for the s26 to.arrive.
Samsung s series are the bomb
No better phone on the market
Samsung s series are the bomb
No better phone on the market
Value
5
Written by a customer while visiting Samsung US