Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,744 Reviews)
Rating breakdown 19,744 reviews
5 Stars
17,010
4 Stars
2,131
3 Stars
360
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
861 out of
1,003)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Better than ever!
on October 10, 2025
Posted by: SamsungLoyal
[This review was collected as part of a promotion.] This phone is perfect for my busy life! The best feature for me by far is the S-Pen! I literally use it everyday. So easy to take notes on the go.
The newest feature of AI compatibility with searching for information by simply circling an object is Star Trek level fun!
The battery life is phenomenal even talking videos, streaming hours of content and I've never had to charge mid day!
The picture quality cannot be beat! Professional quality without all the effort.
I've had Samsung phones since my S3! It's a brand I can trust. And they treat their customers with respect while offering great deals!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
love samsung
on October 10, 2025
Posted by: rolltidemd
[This review was collected as part of a promotion.] I've been a big fan of samsung ever since I bought my first 8+ Never wanted any other brand and I will always choose galaxy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Note 9 to 25U!
on October 10, 2025
Posted by: JPSamsung4Ever
[This review was collected as part of a promotion.] I loved my Note 9, had it for many years and it was finally time to say goodbye so I upgraded to the Samsung 25 Ultra and could not be happier! It's beautiful, fast, and takes amazing photos and videos! I wasn't sure how I would like the ai features but I am really liking how they are implemented and easy to use. Overall I am very pleased and impressed! If I had to find one thing that I miss from upgrading to the 25U from my Note 9 is that it doesn't feature the Bluetooth S Pen which I used a lot to take distance selfies and group photos, other than that I am satisfied!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone, the upgrades are amazing need
on October 10, 2025
Posted by: Junkel
[This review was collected as part of a promotion.] Super good phone need one galaxy Ai, usually used for streaming, looking information and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 10, 2025
Posted by: Bueno1
[This review was collected as part of a promotion.] This phone does everything I need and more!! One push and hold of side button and I have AI! Camera is amazing! I can use for business and personal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality
on October 10, 2025
Posted by: Mrsfox
[This review was collected as part of a promotion.] I recently upgraded to the s25 ultra and I love it. The picture quality is amazing and the gaming is also a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but makes me miss my 22 ultra.
on October 10, 2025
Posted by: ImOnMyBreak
[This review was collected as part of a promotion.] The galaxy AI feature is outplayed and to be completely honest, a waste of time and resources. There are so many similarities that make the upgrade feel extremely boring. The 22 ultra has a better camera and has a better bluetooth pen. Comes in different colors and has a really nice edge screen.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there ImOnMyBreak, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know that it can take time with an upgrade to discover all of the features, and align the settings to your preferences. We have provided a link to an article to help you with the camera features of your new device for the most amazing photos and videos. We have also provided a link to the complete manual for your device to best align the settings to your preferences, and discover all of the amazing capabilities of your new device. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if you have questions, or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on October 10, 2025
Posted by: Furmama1
[This review was collected as part of a promotion.] I use my phone for games, videos, streaming & beautiful pictures. The only problem is that i have with my new s25 ultra is, I was not informed that you had taken out the Bluetooth capability for this model. I bought this phone because, of course I needed a new one. The boy at the store lied/ommited the truth about picture Bluetooth with the pen use. IT'S NON EXISTENT! for the price I am being charged with for it I should get a refund! I do however love the phone in general. Thank you
Value
5
Written by a customer while visiting Samsung US