Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,714 Reviews)
Open Ratings Snapshot
Rating breakdown 19,714 reviews
5 Stars
16,984
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
130
86%of customers recommend this product. 
(
839 out of 980
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
This phone is great
on November 3, 2025
Posted by: Ihitithard
[This review was collected as part of a promotion.] I love the AI, it makes the phone better. It's great 👍 👌 ☺️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wife's new phone
on November 4, 2025
Posted by: Private
from IN
Expertise:Intermediate
Verified Purchase:Yes
She loves it so far. Better camera, less lag in page loading and great amount of storage for 10000 pictures.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra - A True Phone Worthy of the Ultra Title
on November 4, 2025
Posted by: goldenarm84
[This review was collected as part of a promotion.] The S25 Ultra is my favorite phone of all time. This has been a solid reliable phone. Each One UI update for the phone has added user friendly improvements and important security upgrades to the phone. The anti-glare screen is great to use in a sunny environment. It's also nice to have all day battery life. No need to worry about charging the phone mid-day even after prolonged screen on-time use. I love the AI features, I use them everyday:
- Circle to search
- Generative Edit for photos
- Live Translate for phone calls
- Now Brief (I think this feature has a lot of potential down the road)
Other features I love:
Quick Share - it's the fastest file sharing option between your PC and others on Android.
The customization options on this phone with the downloaded "Good Lock" application on the Samsung app store works wonders. You can really customize the phone to your liking. No other phone offers the level of customization that this phone does.
Last but not least, in this day and age this device works very well with the Samsung eco-system. Backups of settings and files and sharing between Samsung/Windows PC devices is seamless.
This is hands down the best Android phone on the market today.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall Great Pgone
on November 4, 2025
Posted by: Wolfgirl
[This review was collected as part of a promotion.] I live by my phone so I need something that can keep up with my busy lifestyle- and this is the phone that can! The wand is an amazing feature to add to an already great device. I use the Galaxy AI feature to help me every day, from fixing spelling errors to answering questions quickly, it just boosts the overall all flow and ease of using this phone. The cameras are AMAZING and capture incredible pictures! Love the new modes feature so I can have my phone adapt to whatever I am doing, and me not having to think about it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Wolfgirl, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such an amazing experience with your device, and that you are finding it so amazing for keeping up with your busy life every day. Please, reach out to us again in the future any time you have questions, or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best the phone
on November 4, 2025
Posted by: Eosarduy
[This review was collected as part of a promotion.] The best thing I've ever had is that Galaxy Ai is the best experience I've ever had
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey Eosarduy, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this to be the best phone you've ever had, and that Galaxy AI is enhancing your experience with your phone every day. Please, reach out to us again in the future any time with questions, or additional feedback you would like to share with us. Thank you forbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving it!
on November 4, 2025
Posted by: Stu M
Verified Purchase:Yes
Upgraded from S9+. The S25 Ultra is faster, slightly smaller, has a very clear screen, and has tremendous battery life. Very happy with the new phone
I would recommend this to a friend!
Response from Samsung USBy R&R Team, November 5, 2025
Hey Stu M, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are loving the enhanced speed, design, display, and battery of your new device. We have provided a link to the complete manual to assist you with additional features like Galaxy AI. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A must to upgrade too@
on November 5, 2025
Posted by: MzdoasIplz
[This review was collected as part of a promotion.] The style, durability, and latest technology of the this phone is the best its been in the last 4 years!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey there MzdoasIplz, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this upgrade to be such an amazing technological advancement. We have shared a link to the complete manual for your device to help you with additional features available like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device
on November 5, 2025
Posted by: Abhitheneth
[This review was collected as part of a promotion.] Phone is so smooth and camera ,phenomenal...
Processor is so fast that never lags on any situation like running smooth even lot of apps in background.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there Abhitheneth, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device to be so amazingly fast and smooth, the camera to be great, and a processing powerhouse. We have provided links to a few resources to help you discover additional features like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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