Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,797 Reviews)
Rating breakdown 19,797 reviews
5 Stars
17,043
4 Stars
2,138
3 Stars
366
2 Stars
114
1 Star
136
86%of customers recommend this product.
(
894 out of
1,042)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Love the "pen" and the AI features
on October 1, 2025
Posted by: L2theT
[This review was collected as part of a promotion.] Galaxy AI is fun to explore all the different things that can be accomplished. The 25 Ultra is very responsive and the usefulness of the phone is fantastic. Camera functions are very nice also. Totally recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience
on October 1, 2025
Posted by: Batyr89
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse. I use it daily for work, family, and entertainment. Thanks to Galaxy AI, tasks like translations, email drafting, and scheduling have become so much easier. The camera system is truly next level — every photo and video looks professional, even in low light.
Gaming is smooth and immersive with the fast refresh rate and top-tier processor. The S Pen has become my favorite tool for quick notes, sketching, and editing documents on the go.
For my family, sharing photos, videos, and cloud storage is seamless. This phone combines performance, design, and cutting-edge features in the best way possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very intuitive and doesn't lag during use.
on October 2, 2025
Posted by: S25U7tag
[This review was collected as part of a promotion.] Still trying to optimize the efficacy of Galaxy Ai but it's a learning experience worth having.
Value
4
Written by a customer while visiting Samsung US
Posted by: Paula
Verified Purchase:Yes
Nice phone. Like it the best for the quantity of storage
Response from Samsung USBy R&R Team, October 2, 2025
Hi there Paula, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this to be a nice phone, and that you are happy with the storage capacity of your device. We have provided links to resources to assist you with additional features, integrating them in to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on October 2, 2025
Posted by: Goodz2Go
[This review was collected as part of a promotion.] This phone is very fast and with the AI features that makes alot of task easier I gotta say this phone is very impressive Right on Samsung you guys Rock!!!
Value
5
Response from Samsung USBy R&R Team, October 2, 2025
Hey Goodz2Go, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the enhanced features, and amazing capabilities of your device. We have provided a link to the Sasmsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE
on October 2, 2025
Posted by: 2025Ginger
[This review was collected as part of a promotion.] I am 100% a Samsung Galaxy user. This phone is great only issue ive had and im not even sure its 100% with the ohi e itself but when I restart the phone it fixes the issue, is when I lose service due to the area I live, when I move to an are where there is service it does not always reconnect itself. This only happens once in a while and only when I have zero service (the circle with the line through it symbol). I can turn airplane mode on and off, turn my cellular data off and on, etc and nothing will make it reconnect. I just simply have to restart my phone and it fixes the problem and I have service again and I haven't moved location.
Value
4
Response from Samsung USBy R&R Team, October 2, 2025
Hi there 2025Ginger, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to a troubleshooting guide to assist you with the instances you mention where your connection to carrier is interrupted. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Ultra 25
on October 2, 2025
Posted by: MammaD
[This review was collected as part of a promotion.] I really enjoy using my new Galaxy . Its a great phone. Very dependable. I really like being able to use tap to pay and all of the other features it has. The new AI that comes on this phone is incredible! It allows you to do so many things never before could do!
Value
4
Response from Samsung USBy R&R Team, October 2, 2025
Hi there MammaD, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your device, and finding all of the enhanced features useful for your needs every day. Please, reach out to us again in the future if you ever have questions, or wish to share additional thoughts about your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phones ever!
on October 2, 2025
Posted by: Kattj1006
[This review was collected as part of a promotion.] This phone is absolutely amazing! All of the ULTRA phones have been to me!
Im especially in love with the camera! No other phones are able to take the amazing, incredible pictures like this phone is able to! Especially of the moon!
The phone has cool AI features as well of course making it super up to date.
Id never buy any different phone again.
Im especially in love with the camera! No other phones are able to take the amazing, incredible pictures like this phone is able to! Especially of the moon!
The phone has cool AI features as well of course making it super up to date.
Id never buy any different phone again.
Value
5
Written by a customer while visiting Samsung US