Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,802 Reviews)
Rating breakdown 19,802 reviews
5 Stars
17,045
4 Stars
2,140
3 Stars
366
2 Stars
114
1 Star
137
86%of customers recommend this product.
(
896 out of
1,044)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Love this phone
on October 1, 2025
Posted by: Kayonly
[This review was collected as part of a promotion.] This is the best phone. The galaxy AI show be great. This phone does everything i need
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Kayonly, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage of this phone, the features of Galaxy AI, and are finding it to be the best phone. We would love to hear from you again any time in the future if you have questions or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
New s25 ultra
on October 1, 2025
Posted by: Tiytiy
[This review was collected as part of a promotion.] I am a galaxy user with almost everything. My phone my watch, and tablet. The new S25 ultra, I only have had it for about 2 months. I am still learning new things about it. Certain features are not working properly I'll say for me. Adding cards to my wallet, trying to use door dash and just will not allow that either. Also when when opening documents it doesn't open it in my Google drive it tries to open it in other apps. I also do not like that my tablet and phone are sync and I really truly do not like that at all.
Value
4
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Tiytiy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the full functionality of your device is to you every day, and we would love to assist you. We have provided a link to an article to help you with the apps that are not operating as intended. We have also shared a link to the Samsung Support Team to offer individual assistance with any features that are not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best.
on October 1, 2025
Posted by: Jab42a
[This review was collected as part of a promotion.] I have 1 years with the phone, I recently switched from Ios to android and the phone its really good and it does stink with the description. Love the multi-task features and the updates (although im not being a customer with android for a long long time I really appreciate all the work I get to do with this phone). If you gonna buy it go for it, the space is amazing, the durability of the baterry its all (i work at the school so ill be using must of the times for calls and text and it does last longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best phone as of 2025
on October 1, 2025
Posted by: Einzd2206
[This review was collected as part of a promotion.] My Samsung S25 feels incredibly smooth and responsive. The AI makes interactions feel more natural, almost human, and everyday tasks flow effortlessly. Easily one of the most user-friendly phones I’ve tried.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: An absolute beast of a phone
on October 1, 2025
Posted by: Cadiraveth
[This review was collected as part of a promotion.] I recently switched over from the S21 Ultra to the S25 Ultra, and I'm very happy with my decision. The S25 Ultra has a lot of wonderful features that make the transition quite seamless between phones; the Galaxy AI features integrated into the phone are very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A phone that was made for me
on October 1, 2025
Posted by: Linds7898
[This review was collected as part of a promotion.] I actually have the Galaxy S24 Ultra and have had it for amongst 4yrs! This phone does everything I need and would expect from my phone. I start my mornings by picking up my phone and seeing what is on my agenda for the day. I have programmed my AI to tell me not just what I have planned for the day but also The News and weather for the day to come. Not only had the AI been very helpful it has become a daily go to for so much I do on my phone. From reading and sorting emails to even helping me to do simple tasks like writing text message. My phone is an extension of myself and plays such and important roll in day to day projects. Never want to be without it!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung
on October 1, 2025
Posted by: Shari09
[This review was collected as part of a promotion.] S25 ultra got extreme functionality, sleek and smart design amazing camera and the process that brings gaming on next level it's 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: 2Stucknways
[This review was collected as part of a promotion.] I'm old school and don't use Galaxy AI or any AI. Stuck in my ways.
I primarily use my phone just for calls, texts, emails, and web browsing. I haven't found a need for other functions at this time.
Value
5
Written by a customer while visiting Samsung US