Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,802 Reviews)
Open Ratings Snapshot
Rating breakdown 19,802 reviews
5 Stars
17,045
4 Stars
2,140
3 Stars
366
2 Stars
114
1 Star
137
86%of customers recommend this product. 
(
896 out of 1,044
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
Excellente phone and great option
on October 1, 2025
Posted by: Jriver75
[This review was collected as part of a promotion.] Recommended great phone, for all personal or bussiness.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on October 1, 2025
Posted by: Angelique
[This review was collected as part of a promotion.] I love my new Samsung Galaxy S25 Ultra. I can take amazing pictures with it, even at night. The sound is crystal clear for calls, videos, and music. Having Galaxy AI at the tip of my fingers makes homework a breeze. I can use it to research, brainstorm, explain complex concepts, and so much more. The screen is large with vibrant colors. There is plenty of space for my photos and apps. The response time is instantaneous. I never deal with slow response time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 1, 2025
Posted by: User2025
[This review was collected as part of a promotion.] This phone is awesome. The display's clarity and vibrant colors are pretty good, providing an immersive visual experience. Its camera system captures stunning photos and videos. The battery life is excellent, easily lasting a full day of heavy use. The Galaxy AI integration is a big plus very appreciated. Overall, this device is the beast that suppose to be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall I like the phone
on October 1, 2025
Posted by: Nique12
[This review was collected as part of a promotion.] I got this phone as a birthday gift for myself back in July 2025. Because I really love samsung I've had the 9,20,21, 24, and now the 25. My biggest problem is the charging port won't work after 3 months. It says moisture but I know for a fact there no moisture. So I can charger my phone the regular way. And its been 2 weeks and its still not working I tried everything. But overall its a good phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone to have, worth every penny
on October 1, 2025
Posted by: Joker1986
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra was a great device. The camera is amazingly clear and the 100x zoom is incredible. I didn't get to test out the Galaxy AI on it though unfortunately so if anyone has I would love to know about it. The video quality is impeccable and its got an incredible battery life. The phone I had unfortunately decided to commit phone suicide by sliding between my rear door to my van and the latch as I was closing the door..😭😭.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Joker1986, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you were with the inital setup and usage of your device. We have provided a link to the Samsung Support Team if you are in need of a repair with your device. We also offer Customer Care+ to our customers to help provide additional peace of mind that your device is protected from life events. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The standard for Smart Phones
on October 1, 2025
Posted by: BigBrother
[This review was collected as part of a promotion.] The Galaxy series of smart phones has always stood out as a leader but the S25 Ultra is just that. I love the speed, the capabilities and although, I am not much of a phone photo person, the night pics are remarkable! Great phone. Not a fan of the smaller battery power display. The older models were better but I love this phone best so far.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 1, 2025
Hey there BigBrother, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the overall usage of your phone, and finding it faster and having more features than devices you've had in the past. We have provided links to resources to help you further discover your device, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on October 1, 2025
Posted by: Redrhino4
[This review was collected as part of a promotion.] Amazing phone for work. I use Galaxy Ai to write emails and texts to clients with ease, especially when I'm busy with presentations and meetings.
Screen is large enough to see and love using the stylus write down notes from meetings as well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Redrhino4, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device to be so amazing for your work, and that Galaxy AI has proven a good companion for your communication, presentations, and meetings. We hope you'll reach out to us again any time you have questions or want to provide additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest Galaxy
on October 1, 2025
Posted by: GALAXYaddict
[This review was collected as part of a promotion.] I have had every Samsung Galaxy and this by far is the best one. Streaming with this phone is a breeze. The cameras are amazing. The zoom is next level. Galaxy AI works flawlessly with this device. The Buds3Pro pair amazingly well with all the integrated Galaxy AI working perfect. This phone is so easy to work on, I can run all my businesses and manage my personal life all on this one device. Plus it's so fun to use. If I'm honest, my screen time has actually gone up since having this phone. It is so helpful and so enjoyable to use, that I am just on it that much more.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there GALAXYaddict, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to know you are having such an amazing experience with your device, and that you are loving your streaming, camera, and overall usage of your phone. Please, don't hesitate to reach out to us again any time you have questions, or wish to provide additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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