Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,709 Reviews)
Rating breakdown 19,709 reviews
5 Stars
16,980
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
835 out of
977)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Don't hesitate buy this phone now!
on October 6, 2025
Posted by: A1from206
[This review was collected as part of a promotion.] This phone is fantastic it's fast and snappy the s pen is great when you have to sign documents or anything, and the galaxy ai is awesome 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. With Galaxy AI feature.
on October 6, 2025
Posted by: Chacha
[This review was collected as part of a promotion.] I really like this phone with Galaxy AI features. I really like using stylus to doodle and take notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile
on October 7, 2025
Posted by: Tela1Mwas
[This review was collected as part of a promotion.] I love the phone coz it the best phone in the world
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Tela1Mwas, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this phone to be the best in the world for your usage. We have provided links to resources to help you further discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S25 Ultra is undoubtedly the best.
on October 7, 2025
Posted by: DanGuzBa
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra is undoubtedly the best.
The new Galaxy S25 Ultra is a monster, it's a crack in this 2025, the best telephone device that Samsung has created and that has been created in many years since it brings with it a super updated, fluid interface, which undoubtedly leaves me open-mouthed, Samsung once again being the king of high-end devices. The implementation of Galaxy AI has undoubtedly been the key to this incredible success, every detail with Galaxy AI has meant a leap into the future and I hope they continue to improve it. The LOG mode is one of the biggest points to highlight and is that when color is applied to that video, it perfects it to such an extent that it looks like it came from a professional set. Without a doubt my Galaxy S25 ULTRA is the best telephone device launched this year. I would not change it except for its successor. Galaxy AI is the best that Samsung could have done and I love it.
The new Galaxy S25 Ultra is a monster, it's a crack in this 2025, the best telephone device that Samsung has created and that has been created in many years since it brings with it a super updated, fluid interface, which undoubtedly leaves me open-mouthed, Samsung once again being the king of high-end devices. The implementation of Galaxy AI has undoubtedly been the key to this incredible success, every detail with Galaxy AI has meant a leap into the future and I hope they continue to improve it. The LOG mode is one of the biggest points to highlight and is that when color is applied to that video, it perfects it to such an extent that it looks like it came from a professional set. Without a doubt my Galaxy S25 ULTRA is the best telephone device launched this year. I would not change it except for its successor. Galaxy AI is the best that Samsung could have done and I love it.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey there DanGuzBa, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the enhancements made to this device from previous phones. We love that you are finding so many amazing uses for your phone every day. Please, don't hesitate to reach out to us again in the future if you ever have questions or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Samsung S25 Ultra; it's a great phone.
on October 7, 2025
Posted by: Smurfette73
[This review was collected as part of a promotion.] I really enjoy my Samsung phone and all the new features it offers. The AI capabilities are taking me a little time to get used to, but like anything else, it’s important to learn all the functions available. For instance, the updated camera allows me to insert different backgrounds or erase ones that I don’t want or need.
I also appreciate how I can organize important documents by working with different files on my phone. Additionally, I use it for gaming and occasionally to watch a movie. It’s a wonderful phone, and I can’t wait until I can upgrade to the newest version to see all the new features they’ve added. Ee all the new features they’ve added.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Smurfette73, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the enhanced features and capabilities of your new device. We have provided a link to the Samsung Support Team if you are still having some adjustment time with your new device, and have questions about any of the features. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on October 7, 2025
Posted by: Fostey
[This review was collected as part of a promotion.] I really like this phone. I switched from the Google Pixel 9 pro and have been a pixel fan for my last 5 phones. Before that I was a Samsung fan. I originally picked the pixel for a clean UI and the photo editing software that was built in. I find the s25 ultra to be the same size, lighter, with more personalization features. I'm still getting used to it, but so far it's a high quality device and I got it with a great promotional offer. The new galaxy ai features are incredible.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey Fostey, we appreciate you providing your feedback on your Samsung Galaxy S25 Ultra. We know that changing manufactuers can come with an adjustment period. We have provided a link to the manual for your device to help you discover all of the amazing capabilities, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat for any questions you may have. We appreciate you being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
“Samsung S25 Ultra: Power meets perfection.”
on October 7, 2025
Posted by: Op420ie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse — not just for everyday users, but especially for small business owners who rely on their phones for content creation, communication, and productivity.
The camera system is where it truly shines. With its upgraded quad-lens setup, every shot looks crisp, vibrant, and professionally detailed. The 200MP main sensor captures incredible clarity, even in low light, while the AI image processing makes photos and videos pop without needing editing. For entrepreneurs creating content for social media or client portfolios, the S25 Ultra can easily replace a dedicated camera. The zoom is mind-blowing — clear, stable, and sharp even at high magnification.
Ease of use is another standout. Samsung’s One UI is smooth and intuitive, making it easy to jump between apps, take notes, record videos, and manage projects. The S Pen adds precision for editing photos, signing documents, or jotting quick ideas on the go — something small business owners will love for efficiency.
Battery life is reliable enough to last through long workdays, and charging is lightning fast. The build quality feels premium yet durable, making it both stylish and professional for any setting.
Overall, the Galaxy S25 Ultra is more than just a smartphone — it’s a business tool, a creative companion, and a productivity machine all in one. For small business owners who need performance, reliability, and an unbeatable camera, it’s worth every penny.
Opie
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this device is amazing
on October 7, 2025
Posted by: Superboof
[This review was collected as part of a promotion.] The new phone's design is truly remarkable, showcasing sleek lines and an elegant finish. Its camera system captures stunning photos and videos, bringing memories to life with exceptional clarity. The integration of galaxy ai enhances the overall user experience, streamlining tasks and providing intelligent assistance. The device's powerful performance handles demanding applications and games effortlessly. Overall, it is an outstanding phone that pushes the boundaries of innovation.
Value
5
Written by a customer while visiting Samsung US