Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,951 Reviews)
Rating breakdown 19,951 reviews
5 Stars
17,144
4 Stars
2,157
3 Stars
382
2 Stars
121
1 Star
147
86%of customers recommend this product.
(
984 out of
1,148)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Best phone i ever owned
on September 15, 2025
Posted by: Bakinggirl
[This review was collected as part of a promotion.] We have used GalaxyAi on resend trip to to nasa in Houston what a great experience
I have had my s22 Ultra so its an older model but the camera has been fantastic I have to upgrade here soon but love my phone so much and dont want to because its been so great
I use it to run my homebakery business and take photos of my creations and its great I always get compliments on photos
I have had my s22 Ultra so its an older model but the camera has been fantastic I have to upgrade here soon but love my phone so much and dont want to because its been so great
I use it to run my homebakery business and take photos of my creations and its great I always get compliments on photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smarter Than Me But Still Lets Me Win
on September 15, 2025
Posted by: Alishiae
[This review was collected as part of a promotion.] I’m over 50, so I expected this phone to be smarter than me—and it is. Thankfully, it’s still easy enough to use without me needing a teenager to explain it. The Samsung Galaxy S25 Ultra keeps me organized, reminds me where I put my appointments (but not my glasses), and even makes me feel tech-savvy. Basically, it’s my new life coach in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart phone
on September 15, 2025
Posted by: Xena23
[This review was collected as part of a promotion.] I love the odor overall. Galaxy loyalist! Camera/video is great! I use galaxy Ai for upgrades around my home n financial planning all for free!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An All in one device Great for College
on September 15, 2025
Posted by: Aviantrix
[This review was collected as part of a promotion.] I love my Galaxy S24 Ultra. I used it every day to turn in homework, take notes, email professors, read books, sign my legitimate signature with the S Pen. I do EVERYTHING with it. I even use it as my job for doordash. Its quick, the features just get better and better with the updates and it makes my life so much easier that I dont even need a laptop for class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ive had to date!
on September 15, 2025
Posted by: Blakeypoo143
[This review was collected as part of a promotion.] I love my s25 ultra and how versatile it is! I can use it to type and sign important documents for work as well as enjoy its more casual features such as its high quality photo taking capabilities and its top tier graphic quality for the games I play and streaming services i use. Another extremely useful addition is the Galaxy AI feature and the fact that Samsung users get it discounted is even more amazing! All in all this phone is bar none and id recommend it to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty solid
on September 15, 2025
Posted by: Audioedge
[This review was collected as part of a promotion.] While I don't really use the Galaxy ai feature, the phone IS fast. Having a battery that even with fairly heavy use still has battery after 12h is nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device great processing no lag no nothing ni
on September 15, 2025
Posted by: Sullripper
[This review was collected as part of a promotion.] I've used almost everything the pen is fantastic catches everything. Galaxy ai for pictures and translation is perfect. For pictures it does everything to remove artifacts and blur but also keeps everything looking good. Translation at a 99% accuracy is amazing keeps mrle informed on what my customer needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lackluster at best
on September 15, 2025
Posted by: Yankees11
[This review was collected as part of a promotion.] I have to be honest, I had high hopes...
This phone has been a disappointment so far.
They removed some of the S Pen functionality, which is a huge bummer.
The camera can be hit and miss sometimes, with difficulties adjusting to light, and focusing issues. The zoom is incredible, but nearly impossible to steadily control. There are weird quirks in some of the software that cause certain apps to override others, causing them to either try to play together, or one playing over the other when adjusting the volume.
The keyboard, even when expanded, has problems typing accurately.
Ive had better phones, that were 1/6 of the cost that performed better every category except screen resolution, and processing speed. Those are the only two things I think are remotely impressive about this phone.
Galaxy AI, is convoluted and doesn't seem user friendly. I almost never use it.
This phone has been a disappointment so far.
They removed some of the S Pen functionality, which is a huge bummer.
The camera can be hit and miss sometimes, with difficulties adjusting to light, and focusing issues. The zoom is incredible, but nearly impossible to steadily control. There are weird quirks in some of the software that cause certain apps to override others, causing them to either try to play together, or one playing over the other when adjusting the volume.
The keyboard, even when expanded, has problems typing accurately.
Ive had better phones, that were 1/6 of the cost that performed better every category except screen resolution, and processing speed. Those are the only two things I think are remotely impressive about this phone.
Galaxy AI, is convoluted and doesn't seem user friendly. I almost never use it.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hey Yankees11, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable your phone is to you, and wanting specific functionality during usage. We have provided a link to an article to help you discover the redesigned S Pen features and help you integrate them in to your usage. We have also shared a link to an article to help you with the camera focus of your camera, and different camera settings and features of your phone. We have lastly, shared a link to the Samsung Support Team to assist you with the apps you mention running simulatneously. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US