Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,795 Reviews)
Open Ratings Snapshot
Rating breakdown 19,795 reviews
5 Stars
17,047
4 Stars
2,141
3 Stars
368
2 Stars
111
1 Star
128
86%of customers recommend this product. 
(
918 out of 1,062
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
Smart, customizable, and reliable
on August 20, 2025
Posted by: Lsoa13
[This review was collected as part of a promotion.] Galaxy AI is really good, it helps me with quick questions, texting, finding places, and even making plans. It makes everyday tasks faster and easier, and it feels like a real assistant built into the phone.
I also love how customizable it is. You can make it completely your own with themes, widgets, wallpapers, and so many features to decorate it to your taste. It also has a lot of tools that let you use the phone to its fullest, so you’re always getting more out of it.
The design is light and stylish, with premium colors that look great. I do wish there were options like matte black or carbon fiber, but the jet black still looks sleek and classy. The S Pen is handy, but I wish it had more unique features since at times it just feels like a regular pen.
Photos and videos are excellent, and even when you’re capturing them, the phone gives you tons of options and features to enhance the results. The display makes everything look vibrant, whether it’s movies, games, or work.
I use it daily for streaming, gaming, and productivity, and it runs smoothly with long-lasting battery life. Overall, it’s powerful, reliable, and the Galaxy AI combined with the customization options makes it stand out from any other phone I’ve used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone!!!
on August 20, 2025
Posted by: Koalashoot1288
[This review was collected as part of a promotion.] So far loving the new S25 Ultra. I believe its more intuitive than. My S23 I had prior. Battery life is on par for the performance that this phone has. The camera seems to be similar to that of the 23 I have used prior to this phone. Still great pictures and I think an improvement on the 100x zoom function.
I'm still new to all of the processing power this phone has but truly has been a work horse for all my emails and documents for work.
The included Galaxy AI has been great and I have it calibrated to my motorcycle helmet speakers for a truly hands free experience. I highly recommend this phone for anyone that loves taking pictures/videos and wants to keep their life organized and in within reach.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 21, 2025
Hi Koalashoot1288, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the usage of your device, and finding it so great for keeping yourself organized, and for your entertainment. We have provided a link to the Samsung Support Team for you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 20, 2025
Posted by: Frey88
[This review was collected as part of a promotion.] Great phone! I recommend it to anyone. The best phone you could own.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I need
on August 20, 2025
Posted by: SamsungEZbiz
[This review was collected as part of a promotion.] The phone along with galaxy AI have made running my business simple I love how I can copy stuff from photos and paste them.to the invoice. Pictures are clear and the screen is large. I love samsung and I will continue to buy nothing but samsung phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera
on August 20, 2025
Posted by: Jahney
[This review was collected as part of a promotion.] The picture was perfect and I love the size of the phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect product always to my expectation
on August 20, 2025
Posted by: Sherif
[This review was collected as part of a promotion.] Amazing product samsung veteran for more than 15 years
Easy to use domestically and international
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on August 20, 2025
Posted by: Richard
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Awesome im a Samsung user and it never fails me down. I love it. I like the new camera function that you can focus upto 100x. Recommended
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the better performance phones out there.
on August 20, 2025
Posted by: S25Ultrawesome
[This review was collected as part of a promotion.] Literally a fill blown, better than any laptop or desktop computers, on the palm of my hand.
The resolution is outstanding! Gives my eyes a joy every time I look my phone. Galaxy AI is fantastic! Easy to use and very straight forward answers.
Gaming is really super! FPS and connectivity, honestly had to do with the reception, are fantastic and it's like playing a brand new game every time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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