Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,024 Reviews)
Rating breakdown 20,024 reviews
5 Stars
17,195
4 Stars
2,170
3 Stars
383
2 Stars
123
1 Star
153
86%of customers recommend this product.
(
1,029 out of
1,200)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
3
Has flaws
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy ai is great. But I have a little of problems when it comes to the actual phone it always says im offline or no data even when I have full bars.
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Hi Toribabi94, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI. We have provided a few links to articles to help you with the connectivity of your device, and ensure you have the intended experience with your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone great speed an accuracy an on po
on August 16, 2025
Posted by: Jholiday13
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed how I game, watch movies, and handle my work. The display is simply stunning, with vibrant colors and incredible clarity that make every movie and game feel like a cinematic experience. The performance is mind-blowing—it handles the most demanding games with ease, staying smooth and responsive no matter what I throw at it.
But the real game-changer is Galaxy AI. It's incredibly intuitive and has become an essential part of my workflow. The AI-powered features for text summarization and translation save me so much time, and the smart photo editing tools are out of this world. I'm able to get more done in less time, and it feels like I have a truly intelligent assistant right in my pocket. This phone is a complete powerhouse and the best device I've ever owned—I couldn't be happier!
But the real game-changer is Galaxy AI. It's incredibly intuitive and has become an essential part of my workflow. The AI-powered features for text summarization and translation save me so much time, and the smart photo editing tools are out of this world. I'm able to get more done in less time, and it feels like I have a truly intelligent assistant right in my pocket. This phone is a complete powerhouse and the best device I've ever owned—I couldn't be happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is has cool features
on August 16, 2025
Posted by: GalaxyBoy25
[This review was collected as part of a promotion.] The Galaxy AI is the best feature on the phone. I like the fact that the voice is clear like you are talking to an actual person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on August 16, 2025
Posted by: ShoppingMaven
[This review was collected as part of a promotion.] Just got my new phone and I’m obsessed! It’s beautiful and fast! Trying out the new Galaxy Ai. #NewPhone #LoveIt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly a great phone
on August 16, 2025
Posted by: Jdaily
[This review was collected as part of a promotion.] The new Galaxy AI built into the software is nice and the phone is powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features
on August 16, 2025
Posted by: SweetD
[This review was collected as part of a promotion.] I was on the Google Pixel train for roughly a decade. With the 10 release coming up, I was not impressed with the advancement in the pixel lineup. I switched back to Samsung, getting the s25 ultra. It's been a while since I've been impressed with a phones capabilities and features, but I've been learning daily what I now have in my palms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like Galaxy AI
on August 16, 2025
Posted by: Tejcsoki
[This review was collected as part of a promotion.] I really like the Galaxy AI features because it’s so easier to helps with the photos quality
Also when I’m taking notes it’s much easier to organise it
Also when I’m taking notes it’s much easier to organise it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with some good features but...
on August 16, 2025
Posted by: TechnicallyTechnical
[This review was collected as part of a promotion.] One reason I was interested in the S25 ultra is the famous spen. However the photo control ability has silently been removed from the pen/phone features. That was a shocker as I immediately went to use that, and found it no longer was an option. Oh well, I guess I just have to use my watch and hope they read this and possibly bring the feature back....which would certainly bring back the missing star in my review.
Value
4
Written by a customer while visiting Samsung US