Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,045 Reviews)
Rating breakdown 20,045 reviews
5 Stars
17,212
4 Stars
2,175
3 Stars
383
2 Stars
123
1 Star
152
86%of customers recommend this product.
(
1,044 out of
1,214)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Blown Away
on August 4, 2025
Posted by: GalaxySurfer
[This review was collected as part of a promotion.] It's been a few years since I have upgraded my device. All I can say is that I am extremely impressed by the s25 ultra. This device is so powerful and way exceeded any expectations I had for an upgrade, this is a whole different galaxy. The cameras both selfie and regular, offer amazing crisp clarity. The AI tools are amazing. The messaging is a different experience completely. 10/10 this is the upgrade I been waiting for!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Never let me use beta
on August 4, 2025
Posted by: Samsungfan07
[This review was collected as part of a promotion.] On top of not letting me update android beta it would update at the end of the month when the updat we is offered in the beginning of the month. Other tgeb that I also didnt like how there are a lot of system apps that can install unknown apps and you cant turn it off. Or that the APN cant be changed or add new APN's. Lastly that the amount of system apps that can run in the background using data and battery that you cant stop it really kills the battery fast and id be using over 80g of data every month I dont download much of anything I stream music. Before this phone I was using maybe 20 t0 30g or data and I haven't changed my patterns just phones. Other than AI this phone is basically the same as my s23 ultra k tra or 24 ultra.
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi there Samsungfan07, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day, and we would love to assist you in maximizing your experience with your device, and align the settings to your preferences. We have provided a link to the complete manual for your device to help you with the settings, and what apps are running in the background of your device. We have also provided a link to the Samsung Support Team to assist you further with the features, and if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and speed
on August 4, 2025
Posted by: TeamGalaxy
[This review was collected as part of a promotion.] Consistently impressed with the Galaxy S25 Ultra. Upgraded from the S21+ and opted for the Ultra for the camera and size. Don't use the pen as often as I should but am always glad when I remember it's there - makes editing and other photo/pdf functions a breeze. Enjoy the morning brief and the edge screen options are great.
The camera is fantastic and people usually can't believe I took the photos with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a wonderful phone.
on August 4, 2025
Posted by: S25fan
[This review was collected as part of a promotion.] This phone is like having a computer, SLR camera, and personal stereo all in one. So many features and functions it is difficult to learn then all and use the phone to its full potential. That is a user issue not a phone issue. Love how it connects with my TV, Tablet and Watch.. Great phone. Big screen. Feels solid in your hands, sometimes a little weighty in your pocket. Not a AI expert but Galaxy AI is user friend and even teach this old dog new tricks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great experience
on August 4, 2025
Posted by: Jankebin
[This review was collected as part of a promotion.] I love this device. The camera zoom is superb, it can capture details on 100X zoom when I have a good lightings. The video is good too. The battery is slightly good, but considering its power it's understandable.
Display is amazing! Brightness is great also in outdoor. The speaker is super loud and clear with bass, I like it!
Selfie camera is good too.
The only I noticed here is, it sometimes stuttering when it heats too much. Some photos are overly processed. I hope it fixes on upcoming updates.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Mu bueno el producto
on August 4, 2025
Posted by: Manuelcal
[This review was collected as part of a promotion.] Estado travajando muii bien probado bajo el agua y mui fuerte a aguatado caidas fuertes la verdad buena experiencia del producto
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the S25 ULTRA
on August 4, 2025
Posted by: Zbrstrpschngd
[This review was collected as part of a promotion.] I use my phone for a lot of things like doom scrolling Youtube. But I love the AI feature for when im feeling creative with music and art. It even gives me layouts for leather products to make. I make things with leather and it has helped me create layouts for wallets I have made, and they turn out amazing for me. Thank you so much!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device. Super smooth and love the stylus!
on August 4, 2025
Posted by: NasFiel
[This review was collected as part of a promotion.] Best phone for an avid android user. Love the split screen and screen writing features. Works great with the TabS 10 tablet!
Value
5
Written by a customer while visiting Samsung US