Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,055 Reviews)
Rating breakdown 20,055 reviews
5 Stars
17,220
4 Stars
2,176
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,050 out of
1,221)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
I've only had this great device a few day's.
on July 31, 2025
Posted by: Donthaveone
[This review was collected as part of a promotion.] I'm still getting everything set up on this. I haven't had a chance to explore Galaxy AI yet, but hope to do so very soon. The camera is fantastic, which is one reason I bought this. The fact this phone is designed to work with AI is another reason. The build quality is excellent as, Ive some to expect from Samsung. The sound quality is very impressive especially considering the size of the speaker. I watched a show via Fandago on this S25 Ultra, it's literally like having a miniature movie theater, with excellent screen, sound, and extremely smooth streaming and playback. I ordered a waterproof case for it as soon as I got home, sure it is already well protected, but never hurts to have more. I'm still learning about the S pen. I ve no doubt I'll be using it a lot. Great phone! Get one! I changed my carrier then upgraded to this at a very good price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 31, 2025
Posted by: Wiscoguy
[This review was collected as part of a promotion.] My Samsung Galaxy Review – Loving the New AI Features & Overall Experience
I've been using Samsung Galaxy phones for years now, and honestly, they just keep getting better. Every time I think they’ve reached the peak, they surprise me again—and the latest models with all the new AI features are seriously impressive.
First Impressions & Design
Samsung has always been great when it comes to design and displays, but this year it feels extra polished. The screen is bright, super sharp, and really smooth. Whether I'm watching videos, scrolling social media, or gaming, everything just looks and feels amazing. The phone itself feels solid and premium in the hand, and I love the color options they’ve been doing lately—nice and classy.
Performance & Battery
Speed-wise, it’s everything you’d expect from a high-end phone—fast, responsive, no lag at all. Apps open instantly, multitasking is smooth, and gaming is a breeze. Battery life is solid too. I can easily get through a full day, even when I’m using it a lot. Charging is quick, and it doesn’t heat up like crazy either.
Galaxy AI – Surprisingly Useful
Now, the AI features are what really caught my attention. I was honestly a bit skeptical at first—thought it might be more of a marketing thing—but they’ve actually been super helpful.
Live Translate during calls is wild. I’ve used it a couple times when talking to relatives overseas and it worked shockingly well.
Generative photo editing is great for fixing little things in pi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung; a good every day/ multi-task phone?
on July 31, 2025
Posted by: Ketchupormustard
[This review was collected as part of a promotion.] Greetings fellow Samsung lovers!
Today's review is all about my personal phone: Samsung Galaxy S 25 Ultra.
This is the most advanced phone I've ever had in my hands! I'm pleased to say I wouldn't change for anything (unless it's the new S 26 Ultra).
This phone has been very enjoyable, entertaining, useful, and over all magnificent. I love it in all aspects, although there is some areas where improvements may be what sets this phone as the ultimate portable device for all users; whether you use it for work, to kill time, for pictures, the galaxy AI futures, or all of them combined into the "go to" phone for all necessities. First; I'm an all Android user. Samsung is one of the best brands, the most reliable (in my personal opinion), and a very outstanding tech company (they also offer many products other than smart phones, tablets, headphones, laptops, etc). I've been an owner of the S 25 Ultra since it first released. Which by the way, I got at a discount with Samsung's trade-in offer; my previous phone was the Samsung S 24 Ultra. With that being said, both S24 and S24 Ultra are so far the best devices I've ever purchased. After my trade-in, I paid attention to the new Futures they offered, the most iconic one; the introduction of Galaxy AI, partnered with Google's all new AI: Gemini. This added to all the futures they previously offered, makes the S 25 Ultra a magnificent phone, and it marked the start of something that will change the future of smart phones as we know it.
Today's review is all about my personal phone: Samsung Galaxy S 25 Ultra.
This is the most advanced phone I've ever had in my hands! I'm pleased to say I wouldn't change for anything (unless it's the new S 26 Ultra).
This phone has been very enjoyable, entertaining, useful, and over all magnificent. I love it in all aspects, although there is some areas where improvements may be what sets this phone as the ultimate portable device for all users; whether you use it for work, to kill time, for pictures, the galaxy AI futures, or all of them combined into the "go to" phone for all necessities. First; I'm an all Android user. Samsung is one of the best brands, the most reliable (in my personal opinion), and a very outstanding tech company (they also offer many products other than smart phones, tablets, headphones, laptops, etc). I've been an owner of the S 25 Ultra since it first released. Which by the way, I got at a discount with Samsung's trade-in offer; my previous phone was the Samsung S 24 Ultra. With that being said, both S24 and S24 Ultra are so far the best devices I've ever purchased. After my trade-in, I paid attention to the new Futures they offered, the most iconic one; the introduction of Galaxy AI, partnered with Google's all new AI: Gemini. This added to all the futures they previously offered, makes the S 25 Ultra a magnificent phone, and it marked the start of something that will change the future of smart phones as we know it.
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Ketchupormustard, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are so pleased with the amazing features and capabilities of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly on any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super ultra and fast
on July 31, 2025
Posted by: Ladybugz68
[This review was collected as part of a promotion.] I play lots of games and the speed is awesome. I used AI to help recreate my resume to look sleeker and eye catching. Videos are also easy to clip, cut and post with AI. I grow roses and the live pics AI helps modify to show a speed progression is amazing. Without that technology I wouldn't have been able to it. I'm not that tech savvy. Being able to share pics now is as simple as cut and paste. We have a lot of grandchildren and it just makes things so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Heavy! It will Ruin Scrolling Habits! 5☆
on July 31, 2025
Posted by: FormerScroller
[This review was collected as part of a promotion.] I used to get stuck on the couch or in bed, fascinated by the world scrolling by, reading news articles, and watching videos.
Not anymore!
My hand hurts after holding this up for more than a few minutes, which is wonderful to break a bad habit!
I was planning on going smaller, with the S25, but my carrier ATT, didn't accept my trade-in for that model, so between the S25+ and Ultra, I went with the best screen and longer battery life.
Looking back, I probably would have been more addicted to the S25, which probably has a more addicting form factor, even though I was initially trying to go smaller to avoid phone time!
This phone's display is gorgeous, and compared to my Note20, get's 40% brighter, which will be great for quick texts in the field, or responding to emails on the go. I haven't played around with Galaxy AI much yet, but I'm curious how I might put it to use.
The camera on this phone is incredible, and I was told people even shoot short films on it - and it comes with a video editor, which is wonderful! Apparently it can use Galaxy AI to edit your videos for you, which I'll have to try.
Not anymore!
My hand hurts after holding this up for more than a few minutes, which is wonderful to break a bad habit!
I was planning on going smaller, with the S25, but my carrier ATT, didn't accept my trade-in for that model, so between the S25+ and Ultra, I went with the best screen and longer battery life.
Looking back, I probably would have been more addicted to the S25, which probably has a more addicting form factor, even though I was initially trying to go smaller to avoid phone time!
This phone's display is gorgeous, and compared to my Note20, get's 40% brighter, which will be great for quick texts in the field, or responding to emails on the go. I haven't played around with Galaxy AI much yet, but I'm curious how I might put it to use.
The camera on this phone is incredible, and I was told people even shoot short films on it - and it comes with a video editor, which is wonderful! Apparently it can use Galaxy AI to edit your videos for you, which I'll have to try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was a great choice.
on July 31, 2025
Posted by: Lav2Shop
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has a lot of great features and I love the AI enhancement. I was already using the AI features within Microsoft 365, so this new feature allowed me to also work from my phone.
Also, although I enjoyed the Z Fold4 and Z Fold5, I couldn't get pass the crease down the middle of the phone, so the S25 Ultra allowed me to keep the slim look, and still enjoy the new features of AI.
Customers cannot go wrong with the Galaxy S25 Ultra. I love it and look forward to seeing what's new in the new series. 😃
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s25 ultra is a great phone
on July 31, 2025
Posted by: Vlox75
[This review was collected as part of a promotion.] Great phone, photos and videos are really great AI Overview
+18
The Samsung Galaxy S25 Ultra is a top-tier smartphone with a focus on performance, display quality, and AI features. It boasts a large, immersive display, a powerful Snapdragon 8 Elite for Galaxy processor, and a versatile camera system. The built-in S Pen and advanced AI capabilities, including photo editing and storytelling tools, are also noteworthy.
The Samsung Galaxy S25 Ultra is a top-tier smartphone with a focus on performance, display quality, and AI features. It boasts a large, immersive display, a powerful Snapdragon 8 Elite for Galaxy processor, and a versatile camera system. The built-in S Pen and advanced AI capabilities, including photo editing and storytelling tools, are also noteworthy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone on the market , S25 ultra
on July 31, 2025
Posted by: Ilovesamsungwillss
[This review was collected as part of a promotion.] Samsung Galaxy S25, ultra 500 gig. It's by far the best the phone on the market today. And in my eyes the best phone ever made period it's by the best brand there's no comparison to any other phone out right by any other brand or any other model. I can't compare it to the camera clarity and features.
It's AI features are phenomenal the speed of the processor that's unreal the pitcher quality of this scream, it puts my TV to shame.
It's AI features are phenomenal the speed of the processor that's unreal the pitcher quality of this scream, it puts my TV to shame.
Value
5
Written by a customer while visiting Samsung US