Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(19,681 Reviews)
Rating breakdown 19,681 reviews
5 Stars
16,960
4 Stars
2,123
3 Stars
357
2 Stars
112
1 Star
129
86%of customers recommend this product.
(
818 out of
956)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Posted by: Pamela
from Windsor VA
Expertise:Intermediate
Verified Purchase:Yes
So glad I upgraded to the Samsung Galaxy S25 Ultra, the phone is super fast, camera takes crystal clear photos and all around easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on July 30, 2025
Posted by: FRS25Ultra
[This review was collected as part of a promotion.] S25 Ultra it's one of the most advanced phones in the market with them great multimedia in AI features
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hey there FRS25Ultra, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the enhanced features, and finding them so useful for a range of daily tasks. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to shar additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Some improvements, some not at all
on July 31, 2025
Posted by: Cherri
Overall, the phone seems to work well. It has plenty of space and takes great pictures.However, the voice to text feature is absolutely awful. It is less functional than the Samsung. I had from 7 years ago.
It throws in arbitrary punctuation, adding periods and commas in random places and never capitalizes the names of cities states, etc. It is really a pain to use.
It throws in arbitrary punctuation, adding periods and commas in random places and never capitalizes the names of cities states, etc. It is really a pain to use.
Response from Samsung USBy R&R Team, July 31, 2025
Hi Cherri, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the Samsung Support Team to help you with the voice to text frustrations you are experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Awesome camera
on July 31, 2025
Posted by: Georgia
[This review was collected as part of a promotion.] I love everything about it and the Galaxy AI is awesome. The only thing is the battery life.
Value
3
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Georgia, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the features of Galaxy AI and camera on your device. The intelligent battery of your device should maximize automatically as it adjusts to your consumption habits. We have provided links to articles to help you do this manually, if you this is not your experience. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter with your device continues, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and AI on the market
on August 1, 2025
Posted by: ZZZZZQNA
[This review was collected as part of a promotion.] I'm surprised how good this phone is. Not just good on a daily basis, if you are a person that travels and takes pictures a lot, this is probably one of the best phones because of how easily it is to edit pictures on it with the help of Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 1, 2025
Posted by: Harley1
[This review was collected as part of a promotion.] In my book samsung makes the best phone. The s25 ultra battery life is great. Still work on using Ai that is installed on the phone. Just recently got it. Highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on August 1, 2025
Posted by: Lanno1
[This review was collected as part of a promotion.] I have had the S25 Ultra now for 3 months and it has been an awesome device. The camera enhancements are unbelievable! Also the integration of Galaxy AI has been flawless and very useful in my day to day. I pair it to my Samsung Ultra watch and my Samsung Buds Pro3 for the ultimate experience. Best phone out there right now!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable, Responsive
on August 1, 2025
Posted by: JakeTheSnakeN9ne
[This review was collected as part of a promotion.] Galaxy AI is progressing nicely alongside Gemini. Gemini's Integration was a wonderful idea! My phone is usually used for streaming, gaming, and learning. With the AI features it makes taking notes much more efficient, and fun!
Value
5
Written by a customer while visiting Samsung US