Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,060 Reviews)
Rating breakdown 20,060 reviews
5 Stars
17,223
4 Stars
2,178
3 Stars
383
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,053 out of
1,224)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
2
Touch screen with protection
on July 28, 2025
Posted by: Maries
[This review was collected as part of a promotion.] Won't work
Touch screen is not compatible with protection screens
Touch screen is not compatible with protection screens
Value
2
Response from Samsung USBy R&R Team, July 29, 2025
Hi there MarieS, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations in functionality. If you are using a screen protector with your device, you may need to enable the touch sensitivity setting in your settings app. We have provided a link to the complete manual for your device to assist you with this and all of the settings of your device. We have also shared a link to the Samsung Support Team to offer assistance if you continue to experience this frustration, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 28, 2025
Posted by: RealBron03
[This review was collected as part of a promotion.] I got the S25 Ultra as an upgrade from my S22 Ultra and I'm amazed at how lite it is. I love the Galaxy AI feature also. What I love the most is that it still includes an S Pen (no Bluetooth which sucks), and the 200mp camera on the back. It takes amazing photos and videos. As a YouTuber, this is my primary device for doing live streaming, taking photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is great!
on July 28, 2025
Posted by: mija24
[This review was collected as part of a promotion.] I want Samsung 25 ultra I love design I hope I can get it when I win this one! I like silver and black
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Es perfecto para todo lo que necesito
on July 28, 2025
Posted by: Chimas
[This review was collected as part of a promotion.] Es tan perfecto y sobre todo superó todas mis expectativas sobre todo por la inteligencia artificial
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 28, 2025
Posted by: Chai63
[This review was collected as part of a promotion.] The Camera is great, portraits could be better. Galaxy AI features are amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A reliable product that is a joy to use
on July 28, 2025
Posted by: JDBeast
[This review was collected as part of a promotion.] Of all the phones I have used over the years, my Galaxy S25 Ultra is the one I have enjoyed using the most.
I absolutely love the speed and capability of the software in daily use, and that it holds a terrific charge to satisfy my needs each and every day.
I can count on my device and look forward to using it. I couldn't image using another device that could match the quality, performance, and satisfaction of my S25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a beauty and I love its design, feat
on July 28, 2025
Posted by: Yarenk
[This review was collected as part of a promotion.] I don't use galaxy AI too much but it's the best AI I've ever tested
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The must versatile phone that you can get now!
on July 28, 2025
Posted by: Mandar1na
[This review was collected as part of a promotion.] With this phone you can't go wrong.
You trying to be super productive, you are in luck because with the S25 Ultra got you cover, so many features that you can take advantage.
Build quality is amazing!
Screen is top Notch.
Design is perfect.
AI is the best that I ever seen, I know we are in the begging part but wow AI in the S25 Ultra its amazing.
You trying to be super productive, you are in luck because with the S25 Ultra got you cover, so many features that you can take advantage.
Build quality is amazing!
Screen is top Notch.
Design is perfect.
AI is the best that I ever seen, I know we are in the begging part but wow AI in the S25 Ultra its amazing.
I totally recommend this phone to you!
Value
5
Written by a customer while visiting Samsung US