Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,080 Reviews)
Rating breakdown 20,080 reviews
5 Stars
17,239
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,069 out of
1,241)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
4
New S25 Ultra
on July 7, 2025
Posted by: GalaxyGal
[This review was collected as part of a promotion.] Love this new Galaxy phone and AI makes it all the more likeable. Will definitely stay with the Galaxy Line!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A phone with ai is a fantastic thing
on July 7, 2025
Posted by: Walid06
[This review was collected as part of a promotion.] I rely on my Samsung Galaxy device daily for gaming. The Galaxy Al feature optimizes performance based on my usage, making everything smoother and more efficient. Gaming is seamless with no lag, even with multiple apps running. The device truly enhances my productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly one of the smoothest experiences I had in
on July 7, 2025
Posted by: Leedleleedlelee
[This review was collected as part of a promotion.] The phone is pretty snappy with basically no slowdowns through my day to day use. Battery life is great. It should last me close to a full day with average usage. The new one UI experience is very clean and pretty refined for an android device. I would say it's close to another certain competitor in smoothness. I can't forget the customization options with good lock. The Galaxy Ai feature is cool but I honestly don't see me using it as much for now. Most of my use is with circle to search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 ultra!
on July 7, 2025
Posted by: Marrianne13
[This review was collected as part of a promotion.] Ive always been partial to Galaxies. Ive had too many to count. The S 23 & 24 Ultra were neck to neck in the lead for my faves. Then I purchased the S25 ultra right after its release. Thats when the Galaxy Fav Race ended. I absolutely loved the S25. Very impressed with all the new updates from the last one. Much of it is still similar to the 24, just a tad bigger, smoother, faster, better OS, Processor, as ALWAYS the camera is amazing & I LOVE the speakers! So much better imo. I use my S25 for Everything! Personal/Business/Health/ Entertainment & to control everything smart at home. I alway get the "ultra" because of the pen & the S25 pen is the BEST to date! Unfortunately, Im not a big fan of AI YET & honestly, that is the only thing 1 dont like about the Newest Galaxies.(& EVERYTHING ELSE AI has injected itself into!) .Samsung incorporated AI into ALMOST everything in the phone. Sure AI has Its uses but it still needs A LOT work. Far from being that complete life changer they try so hard to convince us of.
All in ALL the S25 ultra does it all & I wouldnt trade it for nothing. (Except maybe the S26 ultra!)
Props Samsung! You never disappoint!
All in ALL the S25 ultra does it all & I wouldnt trade it for nothing. (Except maybe the S26 ultra!)
Props Samsung! You never disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products screen is wonderful and the details
on July 7, 2025
Posted by: Glittaahhh18
[This review was collected as part of a promotion.] This product offers exceptional picture quality. The storage capacity of this product is also impressive.
This product boasts remarkable features, and its versatility is highly appreciated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my s25 ultra
on July 7, 2025
Posted by: Brisk172
[This review was collected as part of a promotion.] The s25 is a nice upgrade from my Note8. It is much faster and more battery life. There are new features that took some time to learn. One of the features is the Galaxy AI. This feature is very convenient. I am finding myself using it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S24 Ultra Changed the Game for Me.
on July 7, 2025
Posted by: Petlover
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra for a few months now, and it's hands down the best phone I've ever owned. The performance is lightning-fast, the display is stunningly vibrant and clear, and the battery life easily gets me through a full day of heavy use.
One of the most impressive features is Galaxy AI — from real-time call translation to advanced photo editing suggestions, it’s like having a personal assistant right in my pocket. I use it daily for productivity, communication, and even language learning. The integration is seamless, and it makes everyday tasks faster and smarter.
Highly recommend this device to anyone looking for power, performance, and smart features in one sleek packag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Volume button issue
on July 7, 2025
Posted by: Momo82
[This review was collected as part of a promotion.] The volume bottom (up and down) malfunction. The alignment is not good and its hard to push down.
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi there Momo82, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We understand that changes to the layout or design of your device can take time to adjust to the gestures you use for controls. We have provided a link to the Samsung Support Team if your volume button is not functioning as intended, and you are interested in options for a resolution. We have also shared a link to the warranty information for your device for your convenience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US