Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(20,089 Reviews)
Open Ratings Snapshot
Rating breakdown 20,089 reviews
5 Stars
17,245
4 Stars
2,181
3 Stars
386
2 Stars
124
1 Star
153
86%of customers recommend this product. 
(
1,074 out of 1,247
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
The best way for be efficiency.
on June 30, 2025
Posted by: Vakero
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few weeks now, and I can confidently say it's one of the best smartphones I've ever owned.
📱 Display & Design:
The 6.9" Dynamic AMOLED display is simply stunning — colors are vivid, brightness is top-tier even in direct sunlight, and the 144Hz refresh rate makes every swipe buttery smooth. The titanium frame gives it a premium feel, and despite its size, it's surprisingly comfortable to hold.
📸 Camera Performance:
The 200MP main sensor delivers incredibly sharp photos with excellent detail, even in low light. The improved night mode and AI scene optimization really make a difference. The zoom capabilities are insane — 10x optical zoom still looks crisp, and Space Zoom up to 100x is better than expected for distant objects.
⚡ Performance:
Powered by the Snapdragon 8 Gen 4 and 16GB RAM, the S25 Ultra handles everything with ease — gaming, multitasking, video editing, you name it. Zero lag. Plus, the new AI features (like live translation and photo editing tools) are actually useful and not just gimmicks.
🔋 Battery Life:
Battery life is excellent. I easily get through a full day of heavy use with about 20–30% left by night. And 65W fast charging gets me to 100% in around 40 minutes.
🖊️ S Pen & Extras:
The built-in S Pen is still a unique feature that sets this phone apart — great for notes, signing documents, or creative work. DeX mode and IP68 water resistance are also nice bonuses.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is an incredible upgrade
on June 30, 2025
Posted by: Knickfan45
[This review was collected as part of a promotion.] The upgraded features. The AI features make it a seamless transition. The best part of the phone are the upgrade screen quality. I recommend this phone to every I speak to about looking to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 ultra
on June 30, 2025
Posted by: 0Dopos
[This review was collected as part of a promotion.] The Galaxy S25 Ultra proves that evolution can be just as impressive as revolution. From the moment you pick it up, the titanium frame and near bezel-less AMOLED display give it a futuristic elegance without sacrificing comfort or grip. Samsung’s decision to go lighter pays off—it feels great in hand for a device this powerful.
Performance-wise, the Snapdragon 8 Elite chip makes everything fly. Whether you're gaming, editing photos, or juggling apps with Galaxy AI features, the S25 Ultra stays cool and lightning-fast. Battery life? Easily sails through a day and a half, even with heavy usage.
The camera system has been polished to near-perfection. The 200MP main shooter captures stunning detail, even in low light, and zoom shots look better than ever. AI enhancements finally feel natural, not forced—auto-framing, real-time edits, and voice-guided features actually help rather than annoy.
Even the software feels smarter. From real-time translation to multitasking with voice prompts, the built-in AI tools are finally more than a gimmick—they're useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is fantastic!
on June 30, 2025
Posted by: TrevLev76
[This review was collected as part of a promotion.] The Galaxy AI on this phone is superb! So many different things you can do with it for fun or for productivity. The built in S-pen is great. Although, having the ability to take photos with the S24 pen was a cool feature I wish I still had. Thats really the only thing I would change though. Love the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm very happy with the galaxy
on June 30, 2025
Posted by: Monika
[This review was collected as part of a promotion.] I have in this moment s20FE . I would like to upgrade please
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GREAT PHONE OVER ALL
on June 30, 2025
Posted by: QueenAzul
[This review was collected as part of a promotion.] The Samsung S25 Ultra is sleek, fast, and seriously smart. The AI on this phone is next-level—helping with everything from flawless photos to real-time translations and super smooth voice typing. It even knows what you need before you do!
The camera? Insane. Battery? Lasts all day and knows how you use your phone to save power. It’s more than a phone—it’s like having a mini personal assistant in your pocket.
If you want a phone that actually works with you, not just for you, the S25 delivers.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The smoothness is if flawless no lag or anything.
on June 30, 2025
Posted by: Sonikk
[This review was collected as part of a promotion.] Every day use, camera is amazing and the battery lasts me the whole day with 40% remaining at that. The anti glare display is top notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Charging port does not work.
on June 30, 2025
Posted by: RAUL281
[This review was collected as part of a promotion.] I had the S23 ultra with no problems and with this one the charging port went out after a few months.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 3, 2025
Hi there Raul281, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information to assist you in working towards a resolution for your charging port. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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