Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(20,101 Reviews)
Open Ratings Snapshot
Rating breakdown 20,101 reviews
5 Stars
17,251
4 Stars
2,184
3 Stars
385
2 Stars
125
1 Star
156
86%of customers recommend this product. 
(
1,081 out of 1,257
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
4 out of 5
4
The Samsung Galaxy S25 Ultra is pushing boundaries
on June 15, 2025
Posted by: Lee1977
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is pushing boundaries with its AI-powered features, making everyday tasks smoother and more intuitive.
With One UI 7, the Galaxy S25 Ultra adapts to your habits, making your phone work smarter for you. It’s not just a smartphone—it’s an AI-powered companion that learns how you like to use it. Pretty cool, right?
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there Lee1977, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are thrilled with the enhanced features and capabilities of your phone, especially Galaxy AI. We have provided a l ink to the Samsung Support Team to offer one on one assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome. It has a wonderful battery.
on June 15, 2025
Posted by: Bamablonde6
[This review was collected as part of a promotion.] I love all the camera pro features, it has tons of great storage, and I love the new Galaxy AI. I chose the ultra because I love a stylus and I'm a student.
10 out of 10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra – AI Magic with a Side of Drama 😉
on June 15, 2025
Posted by: AndiAndroidLover
[This review was collected as part of a promotion.] I’ve had the Galaxy S25 Ultra for a bit now, and honestly? I’m kinda obsessed. The screen is 🔥 — crisp, bright, buttery smooth. Everything just looks better on it (including me 📸). The camera is insane, and the Galaxy AI tools? 👏 Surprisingly useful. I didn’t think I’d care, but now I’m over here having my phone summarize articles and magically clean up photos like some techy little wizard 🧙‍♂️.
Now for the real talk: every once in a while, it just… freezes. 😐 Not during anything major — just random “I need a moment” vibes. I’ll be opening an app or scrolling, and boom — it pauses like it's rethinking its life. Not a dealbreaker, just one of those "sigh, okay babe” quirks. 🙃
Despite that, I adore this phone. It’s sleek, smart, and makes my chaotic little life feel more put together than it actually is. When it’s on its game (which is most of the time), it feels like magic in my hand ✨📲.
Would I recommend it? Yep. Just know it’s a genius with a hint of drama — like most of us, honestly 💁‍♀️.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there AndiAndroidLover, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy toh ear that you are so pleased with the features and capabilities of your device. If you are experiencing that occasional stuttering you mention, we recommend adjust the refresh rate of your device by using the settings app, under display, adjusting the motion smoothness from standard to adaptive. We have also provided a link to a troubleshooting guide to assist you further, as well as to the Samsung Support Team to offer additional assistance if this continues. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on June 15, 2025
Posted by: TCam916
[This review was collected as part of a promotion.] Love the battery on this phone! I go through a whole day and still have a full battery.
The Galaxy AI feature helps me identify things I may not know much about and can give me information about items.
I also love the pen that came with this phone. I have not had one since the Galaxy Note was last available. I can play games and draw and even write to text when I want!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new upgrades are phenomenal
on June 16, 2025
Posted by: Bran5150
[This review was collected as part of a promotion.] Right off the bat I've noticed how much faster of a response time this phone has, I can have several things going on at once and have it not lag at all on me. With the AI being integrated into the OS having upgrading my phone to the S25 is like going from navigating with MapQuest to using Google maps! Phone's a little expensive but between the different phone carriers and Samsung there are plenty of promotional options available so make sure you find one before you buy! Very happy I upgraded and I'm looking forward to The OS and phones apps being integrated more and more with AI functionability
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ha is down best phone on the market.
on June 16, 2025
Posted by: DeputyHolt24
[This review was collected as part of a promotion.] This phone is slick and smooth in everything it does. From scrolling, swiping, photo and video and even changing apps.
The s25 ultra take amazing photos and videos with crisp imaging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone just work for me.
on June 16, 2025
Posted by: Antonio
from Raleigh
This phone fit me better. I had the Fold 6 but it was just to big in pocket. This phone fit my needs the speeds to upload and download my documents is great. Love this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on June 16, 2025
Posted by: ThundaBird48
[This review was collected as part of a promotion.] I just brought this phone Saturday and I love the AI features when I need information. The pixels on the camera is impeccable. The quality of my photos are amazing. I will continue to explore more about this phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi ThundaBird48, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so excited about the features and capabilities of your device, and loving capturing your moments with the camera of your phone. We have provided a link to the full device manual to assist you in your exploration of your device, and also to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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