Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,101 Reviews)
Rating breakdown 20,101 reviews
5 Stars
17,251
4 Stars
2,184
3 Stars
385
2 Stars
125
1 Star
156
86%of customers recommend this product.
(
1,081 out of
1,257)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
4
Love there are no edges. Wish pen still took pics
on June 15, 2025
Posted by: Lauralyn
[This review was collected as part of a promotion.] I love this phone. I am extremely happy that the "edges" are finally. I really wish the pen could still be used to take pictures by clicking the side button on the pen. I was extremely disappointed they got rid of that. The battery life is just as great as the S22 Ultra that I owned before upgrading to the S25 Ultra, and was also just a great phone overall.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hey there Lauralyn, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that the redesigned appearance and functionality of your device are mostly pleasing for your usage. We have provided a link to the full device manual that will help you with the hand gestures and voice commands you can use with the camera of your device. We havealso shared a link to the Samsung Support Team if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Really interested in the AI features
on June 15, 2025
Posted by: Br0kenPsych3
[This review was collected as part of a promotion.] The activation, tutorials, and transferring of my old phone data to the new phone seemed exceptionally easy. It was possible to go through several walk-throughs of new features while the transfer took place, which was nice. It's a lot, but seemed easy. I'm pretty sure I activated all of the Galaxy AI features and I am really hoping they can help me become more organized. I use my phone quite a lot in order to keep both work and home responsibilities on track, or at least try to. I think the newer features can up the game nicely.
I am very much into photography and I'm also interested in exploring the AI assistance in the content creation area.
I am very much into photography and I'm also interested in exploring the AI assistance in the content creation area.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there Br0kenPsych3, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you found the inital setup and usage of your device to be smooth and easy. We have provided a link to the full device manual to help you further align the settings to your preferences and discover additional features that may enhance your overall experience. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
It works great leaning new things everyday.
on June 15, 2025
Posted by: S25Ualtra
[This review was collected as part of a promotion.] Watching movies playing games is always great on this phone. This device is fast and I live the AI features. Camara quality is awesome zoom in and zoom out works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the upgrades (from S23 Ultra)
on June 15, 2025
Posted by: SpikeDaDawg
[This review was collected as part of a promotion.] Galaxy AI is great! Enjoying the ability to translate on screen.
The camera quality is amazing! I've been taking lots of pictures on our vacation. Everyone was impressed with the picture of the sunset from the sunset cruise we went on.
Also, as a person in an interracial couple, cameras usually white balance to one of us (one of us is extremely dark, or one of us is extremely bright). This phone balances our pictures perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features for Work
on June 15, 2025
Posted by: ColtoniusRex
[This review was collected as part of a promotion.] Galaxy AI has been wonderful concerning streamlining information and getting me answers to every question I ask.
The highlight of the phone has definitely been the s-pen. The active note taking has done wonders for my ADHD
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just swapped my S23 Ultra 5G for the S25 Ultra 5
on June 15, 2025
Posted by: Mickie04
[This review was collected as part of a promotion.] Me and my wife swapped the S23 Ultra 5G for the S25 Ultra 5G we have always been Samsung and are well familiar with Samsung's operating system my daughter has her Samsung table too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features on my phone
on June 15, 2025
Posted by: 2muchsoutherncharm
[This review was collected as part of a promotion.] The resolution is out of this world this galaxy AI is great I really love this sleek phone design and show it off when ever I get a chance
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there 2muchsoutherncharm, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the resolution and overall design of your device, and finding the features of Galaxy AI to be such a great value added. We hope you'll reach out to us again in the future at any time with questions or additional feedback about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung S25 Ultra
on June 15, 2025
Posted by: Jmoore76
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the ultimate phone. The ram memory and storage allows me to download everything I need for my busy lifestyle. The durability of the phone itself is what initially caught my eye, as I work in construction, and im in dirt, mud and water alot. I've literally dropped my phone in muddy water, found it, rinsed it off then took amazingly clear pictures of the job site for the company I work for. When im at home, I can listen to music, watch movies, play games or chat with friend and family. My kids love using the new Gemini AI feature for help with their homework, drawing pictures and even writing stories. Gemini AI is still in its infancy but it learns fast and is a great tool for referencing, taking notes and getting some feedback on simple ideas. The battery life of this phone is phenomenal. Im on it all day, checking/ sending emails and messages. Taking and making calls. And at home in the evenings im checking my stocks or playing games until i go to bed and all that on a single charge. Ive never had to stop during the day to charge it. Overall ,the Samsung Galaxy S25 Ultra is an amazing tool in today's hustle and bustle. Its not overpriced like some of the phones I've owned. This phone is stylish, durable, very user friendly and worth every penny I paid. I've yet to see a better phone on the market. Keep up the great work Samsung and thank you for simplifying my life with such an awesome product.
Value
5
Written by a customer while visiting Samsung US