Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8 out of 5
4.8
(20,118 Reviews)
Open Ratings Snapshot
Rating breakdown 20,118 reviews
5 Stars
17,264
4 Stars
2,185
3 Stars
386
2 Stars
126
1 Star
157
86%of customers recommend this product. 
(
1,094 out of 1,268
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5 out of 5
5
This is a good phone.
on April 5, 2025
Posted by: ak908yrfg
[This review was collected as part of a promotion.] The phone is very good and response time is very fast.The camera is also very good.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi Ak908yrfg, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device so great and responsive and that you are enjoying the usage of your camera. We have provided a link to the Samsung Support Team to o ffer additional assistance if you ever have questions or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 6, 2025
Posted by: ANDBAD2020
[This review was collected as part of a promotion.] Love the screen of how great it looks, especially when ur playing games it doesnt have the weird structure
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi there ANDBAD2020, thank you for your feedback on your Sasmsung Galaxy S25 Ultra. We are thrilled to hear that you are so thoroughly enjoying your gaming with your phone, and finding it to be so good at keeping up with your favorite games. We hope you'll reach out to us again any time you have questions or are wanting to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on April 6, 2025
Posted by: Jinxx182
[This review was collected as part of a promotion.] This phone has more features than my old phone. The camera is good and I would recommend buying it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi Jinxx182, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the exploration of all of the enhanced features and capabilities of your device, and capturing so many amazing photos and videos. We have provided a link to the full device manual to help you explore the features of Galaxy AI and further enhance your camera experience. We have also provided a link to the Samsung Support Team to help answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The highlight for me is the new camera and battery
on April 6, 2025
Posted by: FrostyPC8
[This review was collected as part of a promotion.] One of my favorite features is the stylus neatly tucked away and easily accessible. Not only that but the useful apps that pop up when I pull it out to use.
My second favorite feature would be the camera. I haven't read up on the improvements over the last couple generations but I can easily tell its better. The steady option, well chef's kiss.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Hi FrostyPC8, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are loving your device so much, and finding so many amazing features that enhance your usage every day. We have provided a link to the Samsung Support Team for your convenience. This team of experts is available if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 ultra
on April 6, 2025
Posted by: Engine9
[This review was collected as part of a promotion.] Absolutely great phone very responsive, great graphics, top quality speed, easy to use, overall excellent quality phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey Engine9, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to know you are having such a great usage of your phone and finding the speed, graphics, and processor to be so amazing. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on April 6, 2025
Posted by: StephChav
[This review was collected as part of a promotion.] I love my new phone. I have been waiting for it to come out. The camera is beautiful along with video as well. It is very smooth running. I stream all the time with no lags and the video quality is great too! Sound on calls is very crisp and clear. The now brief is really cool and keeps me up to date on everything.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey StephChav, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are finding the device to be so smooth during usage and that you are loving all of the amazing camera features and settings and that they are helping you capture so many incredible photos and videos. We hope you'll reach out to us again any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek Design and amazing cameras
on April 6, 2025
Posted by: SammyY29
[This review was collected as part of a promotion.] Sleek design
Versatile cameras
Ai features are a plus
powerful phone
Amazing battery life
seamless actions across apps
The new brief feature is informative
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi SammyY29, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the appearance, build, and features of your new including Galaxy AI. We have provided a link to the Samsung Support Team to offer one on one assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone and all its features!
on April 6, 2025
Posted by: ShakeyBlakey
[This review was collected as part of a promotion.] I recently got the new S25ultra and it is by far the most advanced phone I have ever had. I previously had a pixel and debated on going with the latest version of that but decided to take a gamble with this one and have zero regrets! There are so many features that im finding something new everyday. I love the seamless actions across apps features and being able to ask Gemini to find and text locations of places to contacts when I'm busy. I also think its really cool Gemini can save key highlights from videos and save them to your notes to review later on.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi there ShakeyBlakey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you have zero regrets with your purchase and that you absolutely love the features and capabilities of your new device. We love that you are finding somany great uses for Gemini features. We hope you'll reach out to us agian in the future any time with questions or to share additional thoughts about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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