Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,121 Reviews)
Rating breakdown 20,121 reviews
5 Stars
17,266
4 Stars
2,185
3 Stars
386
2 Stars
126
1 Star
158
86%of customers recommend this product.
(
1,095 out of
1,269)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
Replaced S22 Ultra
on March 17, 2025
Posted by: CHIEFGDP
[This review was collected as part of a promotion.] First off have had it for a week and battery life is definitely much better! Response is noticeably faster, the resolution is very crisp as well! The upgrade is worth it and noticeable in many aspects and features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New phone is great
on March 17, 2025
Posted by: Shay83
[This review was collected as part of a promotion.] This device makes using features like copilet easy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgraded AI experience
on March 17, 2025
Posted by: 814Karverr
[This review was collected as part of a promotion.] Analysis loving AI integration with my email and many other areas to introduce to me updates, news, weather, etc that I find extremely helpful throughout my regular workday and my recent vacation. It helped me keep track of changing weather patterns and my flight info. The swap from my old device was very seamless so setup went super quick. I can't say enough good things and look forward to what else I'll get to discover!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new AI features are awesome.
on March 17, 2025
Posted by: DougieFresh
[This review was collected as part of a promotion.] Easy you use more then one app at the same time. It functions seamless actions across apps easily and quickly. The new AI features are great. Many new things you can do with the AI features. More settings to personalize and customize them ever before. The 100x zoom camera tops any other phone. Being able to just circle anything on the screen to search is the best tool I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value
on March 17, 2025
Posted by: Terilroou
Nice outcome from this product I got it couple of weeks ago and I'm enjoying my experience with it
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 17, 2025
Posted by: Coolsmartphone4me
[This review was collected as part of a promotion.] Seamless action for gaming productivity and managing media taken from an advanced camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Experiencia Nueva Y Única...!
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Un dispositivo muy bonito, se siente muy bien al tacto... Una tecnología excepcional... Recomendado 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but it had photo/video problems...
on March 17, 2025
Posted by: Samfan909
[This review was collected as part of a promotion.] It's a great upgrade from the S23 Ultra, which I was huge fan, but this phone has a problem when taking photos/video using the stock camera app.
Sometimes when taking a photo or video, and I'm switching between different lens, using the slider, going from wide angle to the different lens, the camera struggles to maintain the current selected camera lens zoom and bounces back and forth to the wide angle lens and to the other lenses very rapidly.
I can capture this problem on video, when using the slider, the video will bounce back and forth from wide angle to non wide angle lens very fast it is makes the video zoom in and zoom out very rapidly.
The only was to get rid of this problem is to get out of the camera app or to use the zoom slider to bring it back to wide angle lens to stop the camera from rapidly switching back and forth to different camera lenses.
I didn't know if this is software bug or a hardware related issue.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hello there Samfan909, we appreciate you sharing your experience of your new Samsung Galaxy S25 Ultra with us. We know how important it is to you to capture your memories and have the best possible photos and videos. We have provided a link to an article to help you troubleshoot the camera app specifically. We have also provided a link to the Samsung Support Team to help offer additional assistance if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
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Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US