Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Average customer rating
4.8
(20,942 Reviews)
Rating breakdown 20,942 reviews
5 Stars
17,972
4 Stars
2,277
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Gray (AT&T)
Customer Rating
5
phone review
on March 14, 2026
Posted by: 2007mack
[This review was collected as part of a promotion.] Galaxy AI good speed great features nice screen good camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging port
on March 15, 2026
Posted by: My2026Knicks
[This review was collected as part of a promotion.] I ask a lot of questions using AI I've also created screensavers with my AI I'm generally scrolling news and watching YouTube videos and renting movies with YouTube I also process my work data on my phone too, my problem is my charging port it began to fail after almost a year of use and I was hoping to try and trade it in with my insurance but it was too difficult so that's why I'm four stars everything else seems fine and I'm looking forward to Future products.
Value
4
Written by a customer while visiting Samsung US
Posted by: Carl
from Nh
Expertise:Intermediate
Verified Purchase:Yes
Wish they would fix the scroll for contact and put the alphabet back in and make it easier to get to thy letter category you need
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, minor complaints
on March 16, 2026
Posted by: Patrick
from Starkville, MS
Expertise:Intermediate
The Phone is absolutely amazing and the built is awesome. It's been so long since I have had this phone and I still fail to figure out the top bar scroll. It pulls up the notification bar when I want to pull the quick access bar, and I never got used to the division.
Also, I am very disappointed in the S-Pen locking mechanisms. Easily pops out with sudden jerk or drop, even on grass. Caught the pen couple of times but finally lost it on a bus, and now it's gone.
Also, I am very disappointed in the S-Pen locking mechanisms. Easily pops out with sudden jerk or drop, even on grass. Caught the pen couple of times but finally lost it on a bus, and now it's gone.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Full of Features.
on March 16, 2026
Posted by: Wheelz623
[This review was collected as part of a promotion.] I use my phone daily for one thing or another. From gaming, to YouTube, to messaging on social media and texts. I also use Galaxy AI to find clothes I like from people online as well as other products. This phone is a must for people who need to stay connected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has the best features and convient
on March 19, 2026
Posted by: Paco919
[This review was collected as part of a promotion.] Ai is great and the spen is very good gemini works good for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product takes the best photos
on March 19, 2026
Posted by: Workingmom
[This review was collected as part of a promotion.] I do everything on this phone from working to scheduling for my kids to taking photos of places we go together and in my spare down time when there is some there is so many different fun games to play thats so easy to play the with big screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of bamboozled...
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I wanted this phone to be my new phone after like 8 years with a note9. I grabbed it got home, loved it. Then I later found out you guys discontinued expansive space. Highly disappointed! Now I'm stuck with the smallest amount of space because I thought I could buy a 1tb card and add it later when I could afford. You guys messed up but time.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there JesscJames, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable specific features of your device are to you, and wanting to have the expanded storage can be vital to keeping all of your photos, videos, and other data on your device. If you are needing additional space, we have digital cloud based options available to expand the storage of your device. We have provided a link to the Samsung Support Team if you have questions about this feature, or would like assistance with set up and usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US