Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
This is a downgrade to the previous version
on February 20, 2025
Posted by: BigTej
Expertise:Intermediate
I am totally disappointed. Why will they remove a major reason most people get the ultra. What is the benefit of a pen without a Bluetooth. Did you even conduct a market research before deciding to remove this feature. I should have not bought this phone 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Hey BigTej, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the functionality of your device can cause frustration as you discover ways to integrate them in to your usage. We have provided a link to an article to help you with the new S Pen capabilities. We have also provided a link to the full device manual to help you with voice commands and hand gestures you can use to control features like your camera. We have also shared a link to the Samsung Support Team if you ever wish for assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 20, 2025
Posted by: Woolie
[This review was collected as part of a promotion.] I like the Now Brief as it helps me organize my day in the morning. Everything is in one place--weather, calendar, news.
I've used Gemini to help with learning German. It chats back and forth with me and gently corrects my mistakes. That's been my favorite feature so far. Probably wouldn't pay for it, but it's a nice feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Now Brief feature
on February 20, 2025
Posted by: Love2learn
[This review was collected as part of a promotion.] I love the idea of the Now Brief app. It has the potential to help me to quickly identify what daily task and appointments I will need to focus on for the day. It can pull info from across multiple app by adding information discovered when using the seamless action across apps, cross app action feature.
One area of opportunity is not working with Microsoft calendar. Many people use Microsoft calendar for work. If it won't pull from this calendar, the Now Brief becomes less useful. It won't give me a view of my day in one place. I wish they could fix it. Besides this, the app is really cool and has the ability to help users to quickly identify their day and organize areas of their lives they are involved in.
One area of opportunity is not working with Microsoft calendar. Many people use Microsoft calendar for work. If it won't pull from this calendar, the Now Brief becomes less useful. It won't give me a view of my day in one place. I wish they could fix it. Besides this, the app is really cool and has the ability to help users to quickly identify their day and organize areas of their lives they are involved in.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a samsung person for the past 14 years.
on February 20, 2025
Posted by: Muiz455
[This review was collected as part of a promotion.] I love the edge bar, easy to get to any app from any screen.
I love the object eraser.
I love the Spen, but hate the fact that the Bluetooth feature was removed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 20, 2025
Posted by: LovingDevice
[This review was collected as part of a promotion.] I really appreciate and value the product and its features. I own a 25 ultra and this device has exceeded my expectations, the now brief that show on the lock screen is my ultimate favorite, the camera quality is very fulfilling with a good quantities of filters and functions to create the picture perfect moments that last a lifetime, last but not least the sound quality I love the different features that add the unique sound to my device. The preparation for a work day knowing the weather as well as current events worldwide with the now brief is life creating a lifestyle with my music all from the home screen embracing the culture with my own tune creating my own vibes. The camera has its fulfilling introduction to greatness pictures are clear with and without filter becomeing a creator of your own art including an audio eraser that also includes the AI select function with a drawing assist as well given description of what you want to come to life is everything. When watching movies its loud and clear hearing word for word the picture is excellent. One of the best decisions i have ever made im satisfied with this purchase well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on February 20, 2025
Posted by: Juliana
[This review was collected as part of a promotion.] Every year, my husband and I trade up to the latest model, and we've always been satisfied—until now. I can't believe Samsung removed the Bluetooth functionality from the S Pen, one of the most incredible features of the phone. Without it, I feel like I own an ordinary phone that relies on a timer just to take pictures (and yes, I know I still can use my watch to trigger up the camera, but it's just not the same). If I had known this before, I wouldn’t have traded my S24 Ultra. This is a huge step backward for a premium device.
Value
3
Response from Samsung USBy R&R Team, February 21, 2025
Hi Juliana, thank you for your feedback on your Samsung Galaxy S25 Ultra. We would love to help you discover features to help you enjoy the usage of the redesigned S Pen and use additional features other than a timer with your camera. We have shared links to an article for the S Pen and the full device manual for both hand gestures and voice commands. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Evolution of the S series continues
on February 20, 2025
Posted by: Alsoknownascb
[This review was collected as part of a promotion.] I love it. The pink os the perfect pink. The best one yet. Cool, sleek, rounded corners just feel good. The seamless actions across apps, the new “Now Brief,” feature jelps you start and finish your day, and the “Audio Eraser” help you eliminate background noises in videos you normally have to deal with. Overall beautiful piece of art. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This s25 ultra has the best camera I've had on a p
on February 21, 2025
Posted by: Tnvols96
[This review was collected as part of a promotion.] Great phone overall, very fast and has a great design.
Value
5
Written by a customer while visiting Samsung US