Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,017 Reviews)
Rating breakdown 8,017 reviews
5 Stars
6,843
4 Stars
937
3 Stars
137
2 Stars
51
1 Star
49
77%of customers recommend this product.
(
217 out of
282)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Chevy454
[This review was collected as part of a promotion.] This is by far the most reliable and robust phone I have ever owned. The features on it are stellar and the Galaxy AI makes finding and utilizing said features a snap. The only thing I would change on it is the button on the S-pen. Would have liked to see it integrated with the camera feature like the S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the upgrades and features!
on June 2, 2025
Posted by: xxaanadu
[This review was collected as part of a promotion.] This is my forth Galaxy phone, but my first brand new device. I couldn't be happier i decided to purchase the s25 Ultra with Galaxy AI !
The pictures and videos I'm able to take of my grandchildren are so crisp and clear now and if there is clutter behind them, I can simply use the Object Eraser within the Gallery and edit it away.
The pictures and videos I'm able to take of my grandchildren are so crisp and clear now and if there is clutter behind them, I can simply use the Object Eraser within the Gallery and edit it away.
With the S-Pen, taking handwritten notes, signing online documents or drawing is simple.
The speakers are perfect sounding to play all of my music in any mode . I can easily choose any song downloaded onto my phone to use as a ringtone or notification sound.
Galaxy AI is fun to use and learn and teaches you so much as you go along! It's easy to use just by speaking that anyone can work it, even the not-so- tech savvy.
The 12GB of memory makes the speed of this phone whiz by quickly and my pages and downloads are done in less than half the time it took my s21.
If you are looking to upgrade to a newer model phone, but aren't sure which one to go with, I definitely recommend the s25 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone for family photographs
on June 2, 2025
Posted by: AbrahamGM
[This review was collected as part of a promotion.] I love taking pictures of my family vacation with my Galaxy S25 Ultra because the Galaxy AI can add or delete things, plus Galaxy AI helps me with my work by translating in real time, because in my work it is a place that we speak 3 different languages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything, an S-Pen and a brain
on June 2, 2025
Posted by: AlbertD56
[This review was collected as part of a promotion.] The next generation Galaxy AI has been the icing on the cake for upgrading my Samsungphone. I like to have a larger phone with good cameras and good internet . Now the internet seems easier than ever with AI summary, because I get great answers with a single search. Another great feature of this generation of technology is the interface between phone (S25 Ultra), tablet (Tab S10) and computer (Galaxy Book 5 Pro), making most tasks seamless, regardless of which device I am using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device overall
on June 2, 2025
Posted by: Antmain93
[This review was collected as part of a promotion.] I honestly love the s25 Ultra! It's made my life so much better! It's easy to use and the Galaxy AI is an amazing add on! It has helped me in so many ways!
Value
5
Written by a customer while visiting Samsung US
Posted by: carl
from Sacramento, Ca
Expertise:Expert
Verified Purchase:Yes
While the phone has many advanced futures. There is a problem when an audio app is being used if a call is received, you will hear the audio app and the phone call at the same time.
No current fix at the time in phone cofigurations. Not good for a top of the line phone. Can only whish can be adressed in the future, mean while feel disapointed.
No current fix at the time in phone cofigurations. Not good for a top of the line phone. Can only whish can be adressed in the future, mean while feel disapointed.
No, I would not recommend this to a friend.
Design
5
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hello there Carl, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We appreciate you sharing your feedback as we continue to innovate our product line and strive to provide the best possible experience with your device. We have provided a link to the Samsung Support Team to offer one on one assistance to see if any options are available to resolve this matter. We appreciate you being a Samsung customer, and hope you'll reach out to us again any time you have additional feedback. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Galaxy if the Universe...Best Design
on June 2, 2025
Posted by: Heytheresomewhere
[This review was collected as part of a promotion.] The S25 Ultra has Nailed the overall design improvement with material upgrade....
The Functions and AI as always a big fan of what features Samsung offers with its OS built in... rather than depending on 3rd Party...
I am still missing the Spen Remote Photo Capturing feature as it was pretty useful as a solo traveller... and I could just put a phone a far and click the pictures with magical S pen... but the spell is broken unfortunately and spen can not clicl remote pictures...
Also An Aux Cable would be a great addon...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I had hoped for!
on June 2, 2025
Posted by: Miuchuku
[This review was collected as part of a promotion.] This is the phone that can do it all! I am impressed with the creativity that comes with Galaxy AI in editing my pictures, and the S Pen make doing to such a breeze. I love taking notes on this screen it is huge. Bixby is great too taking, creating events in my calendar automatically. I love gaming on this phone, everything loads up so fast and gameplay is so smooth. I really like the transition feature on call, it came in handy when on abroad and fun to test on friends who speak different languages.
Value
5
Written by a customer while visiting Samsung US