Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,586 Reviews)
Rating breakdown 19,586 reviews
5 Stars
16,887
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Good but not 5 stars
on February 18, 2025
Posted by: Mujju1
[This review was collected as part of a promotion.] I upgraded from S24 ultra to 25 ultra, I understand there are good changes under the hood but Samsung needs to up their game. downgrading does not help, my disappointments over the years are removal of micro sd, now the blutooth capability of s pen.. if this is the route samsung takes, I will probably switch to competitors like oneplus in future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on February 18, 2025
Posted by: Rmarli17
[This review was collected as part of a promotion.] I upgraded from the S22 ultra and I finally feel like my phone is "working" for me and not the other way around. I'm a very organized individual but also perpetually sidetracked, and the s25 keeps me focused on the task at hand. I love using the modes and routines, writing my notes and letting the "AI" organize it better than myself. The processor speeds and graphics as well as the battery life are massive upgrades even compared to the S24 ultra. Ilove that I can put this in kids mode, and know that kids will have a safe viewing experience as well as the phone being physically safe due to its tough Gorilla glass and outer shell. Even the built in security is a massive upgrade. Lastly the seamless actions across apps make quick tasks fun ands intuitive for the user. So far no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the design and features of the phone
on February 18, 2025
Posted by: Love25ultra
[This review was collected as part of a promotion.] I like the IA features and the design of the phone which makes it easy to handle the phone.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Love25ultra, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the capabilities and functionality of your new phone. We are so happy to hear you are enjoying the usage of Galaxy AI and you are finding the device to be so easy to use. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on February 19, 2025
Posted by: Kjellio
[This review was collected as part of a promotion.] Love the camera and the new colors are really nice too. Along with how fast the response is when using
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the example of perfection
on February 19, 2025
Posted by: Jc88rh
[This review was collected as part of a promotion.] This device is perfect for gaming and streaming, take pictures and wven listen to music, it has it all!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has great camera and AI features
on February 19, 2025
Posted by: Furious
[This review was collected as part of a promotion.] I just love the way the camera post processing works and the AI capabilities of photo editing is just next level. I am really loving the phone but one issue i feel is sometimes the battery drains a bit fast compared to other times , the only disadvantage.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey Furious, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the camera and processing capabilities of your new phone. We have provided links to a few articles to help you maximize the battery life if this experience continues after the adjustment to consumption occurs with the battery. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on February 19, 2025
Posted by: Elleblvd
[This review was collected as part of a promotion.] It's the best phone I've ever had! I love all the Ai features, especially the new AI photo features. The interface is always on point and I've had not a single issue. I wish it was a bit bigger but other than that 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!!!
on February 19, 2025
Posted by: Ronqs00
[This review was collected as part of a promotion.] The phone has absolutely been amazing. The new updated AI and upgraded OS is truly a gorgeous part of the phone. It makes everything so easy and i just love getting to be able to use. THE SEAMLESS ACTION ACROSS APPS makes the phone so easy to use. Truly an amazing upgrade.
Value
5
Written by a customer while visiting Samsung US