Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,228 Reviews)
Rating breakdown 8,228 reviews
5 Stars
7,030
4 Stars
959
3 Stars
138
2 Stars
50
1 Star
51
78%of customers recommend this product.
(
221 out of
285)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Love my s25 ultra
on June 2, 2025
Posted by: Qd2019
[This review was collected as part of a promotion.] I love this device, the galaxy ai is outstanding. Camera picture quality is amazing. Fast reliable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Twistedhunt89
[This review was collected as part of a promotion.] I have had my phone for a few months and I am glad I finally upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is incredible
on June 2, 2025
Posted by: Chaddles623
[This review was collected as part of a promotion.] I had a S21 FE and im glad I upgraded, this thing is super fast and the picture quality is so much better. I was able to zoom in on my nephews graduation with great video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Al capabilities, and camera
on June 2, 2025
Posted by: Sammylover25
[This review was collected as part of a promotion.] Galaxy Al definitely help my productivity at work and helps streamline alot of my work files. Aslo love how good the camera features are along with the new raw video capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with this device
on June 2, 2025
Posted by: Trailriding2001
[This review was collected as part of a promotion.] Very disappointing with the Galaxy s25 ultra I've had it for almost 2 months now just now realized and found out that the stylus does not work to take pictures or videos and that's why I have always owned a Galaxy phone it's because of the stylist if I could take it back and get a 24 I would
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi Trailriding2001, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific functionality with your device including the ability to take photos from a distance. We have provided a link to the full device manual to help you with the hand gestures and voice commands that you can use from a distance with your device. We have also provided a link to an article to help you integrate the features of your S Pen in to your usage. We have lastly, shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The stilys is amazing
on June 2, 2025
Posted by: AriLovesCats
[This review was collected as part of a promotion.] The AI interface is amazing and Google is amazing to use on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think is the best Samsung phone yet.
on June 2, 2025
Posted by: 2heartfelt
[This review was collected as part of a promotion.] I mostly use my phone for communication; however, I do love to take pictures of anything happening around me. The quality of the pictures is amazing! Specially the super zoom how i call it.
The fact that has Galaxi AI incorporated is great, I was a little scheptical at the beginning, but Gemini has helped out when needed. I would definitely recommend this device and probably any of the Samsung family.
The fact that has Galaxi AI incorporated is great, I was a little scheptical at the beginning, but Gemini has helped out when needed. I would definitely recommend this device and probably any of the Samsung family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung s25 ultra is great
on June 2, 2025
Posted by: shinningstar06
[This review was collected as part of a promotion.] I upgraded from the s21 ultra to the s25 ultra, and while I was expecting an upgrade, I didn't think the feeling of the device in your hand would feel so much more premium than the s21 ultra, as the s25 ultra has a titanium frame. I noticed the screen is way more bright, and the colors look more vivid and everything looks more clear and enhanced. The battery performance has been so good, my old s21 ultra had massive battery degration and I would have to charge 3-4 times a day, with the s25, I can easily get through a day and still have battery life left at the end of the day, I don't need to worry about charging anymore. Overall, going from the s21 ultra to the s25 ultra has been a very pleasant upgrade and experience, and I have enjoyed my time with the s25 ultra, and also while testing the one ui 8 beta as well.
Value
5
Written by a customer while visiting Samsung US