Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,594 Reviews)
Rating breakdown 8,594 reviews
5 Stars
7,333
4 Stars
1,011
3 Stars
144
2 Stars
54
1 Star
52
78%of customers recommend this product.
(
252 out of
324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Been a Galaxy fan ever since they came out. This i
on March 3, 2025
Posted by: Jose1975
[This review was collected as part of a promotion.] Seamless connection with my Galaxy Buds seamless connection with my Galaxy Watch great device, and I can't wait to get the next generation of cell phone. Hopefully, galaxy ultra twenty six love the samsung lines of phones and products like headphones and watches.I will always be at fan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Ultra I've wanted for a long time!
on March 4, 2025
Posted by: SamFam333
[This review was collected as part of a promotion.] Hi y'all! Coming from the s22 Ultra I didn't think there would be this big of an upgrade! From how fast apps open to how smooth one UI 7 is, this is the best experience I've had and that's before I even mention the battery life!!!! The seamless actions between different apps is next level!!! Ai helping me to do multiple tasks with one sentence is really cool. I asked it to search a concert date and add it to my calendar and it got it on the first try.
The Now Brief in the morning and evening is a neat little greeting to start and end the day. The ability to isolate my son's laughter at the park with Audio Erasure makes it that much more special with all the noise that happens outdoors. Thank you for making the best phone on the market.
The Now Brief in the morning and evening is a neat little greeting to start and end the day. The ability to isolate my son's laughter at the park with Audio Erasure makes it that much more special with all the noise that happens outdoors. Thank you for making the best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone exceeded my expectations by far.
on March 6, 2025
Posted by: BosLyfe74
[This review was collected as part of a promotion.] I use my S25 Ultra for everything including starting my car. Awesome device. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market
on March 6, 2025
Posted by: jefflimausa
[This review was collected as part of a promotion.] Simply fantastic. Amazing camera. Light. Slick. Fast. Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good phone.
on March 11, 2025
Posted by: Scarlett10
[This review was collected as part of a promotion.] I'm going to list the things I'm unhappy with first, the flat glass screen... The old curved design was better.
Why is there no SD card support????
We've been asking this for years. This is the model that should have it expendable memory SD slot!
Battery life is okay. I'm having to charge it a couple times a day. I'm not sure if I have to do with reception.
I do stream a lot of Netflix daily.
I upgraded from a Note 10 Plus and this is a big upgrade.
There's about 10 times more settings that need to turn off to make it your own.
including removing apps that have privacy issues.
I don't use the AI features at all.
Cameras is really good.
Why is there no SD card support????
We've been asking this for years. This is the model that should have it expendable memory SD slot!
Battery life is okay. I'm having to charge it a couple times a day. I'm not sure if I have to do with reception.
I do stream a lot of Netflix daily.
I upgraded from a Note 10 Plus and this is a big upgrade.
There's about 10 times more settings that need to turn off to make it your own.
including removing apps that have privacy issues.
I don't use the AI features at all.
Cameras is really good.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hi Scarlett10, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that changes to the design and appearance of your device will take time to feel natural in your hand and natural during usage. We would love to help you best align the software and settings of your device, and truly love using your new device every day. If you are finding the storage to be insufficient for your usage, we would love to help you expand the storage of your device with cloud based digital options. The removal of the micro SD card has helped to create a more durable and water resistant device. We have provided links to a few articles to help you maximize the battery life of your device. Lastly, we have provided links to the full device manual and the Samsung Support Team to integrate the features of Galaxy AI in to your usage, align the settings to your preferences, and answer any questions that may come up as you continue exploring your new phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 ultra
on March 12, 2025
Posted by: Lgh10052002
[This review was collected as part of a promotion.] Great AI feature, super fast speed.
Upgrade from S24ultra. No regret
Upgrade from S24ultra. No regret
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements!
on March 22, 2025
Posted by: AKA_Tex
I love the changes to the interface, the AI integration has been smooth so far, and they changed the screen too, overall im very happy with my S25 Ultra!
Written by a customer while visiting Samsung US
Customer Rating
5
Beastmode
on March 23, 2025
Posted by: UltraUltraUltra
from NJ
Expertise:Intermediate
A beast of a phone finally something worthy of replacing my ultra note 20.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US