Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,590 Reviews)
Rating breakdown 19,590 reviews
5 Stars
16,889
4 Stars
2,115
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
753 out of
885)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Samsung s25 ultra Greatness
on February 17, 2025
Posted by: SpiritS23
[This review was collected as part of a promotion.] I love the new audio eraser! It's an excellent editor that has saved alot of my great videos by taking out certain unwanted background noise and I couldn't be more thankful! I also really love now brief telling me about my day and letting me know past picture memories while also reminding me of family and friends birthdays! Im very impressed with this phones design and the camera . The camera with the extra 50 mega pixel ultra wide really sells the picture quality. I've taken amazing pictures of my animals ! Lastly I really enjoy the music search. Im constantly trying to grow my music Playlist and when im out and about and hear a song I enjoy i never have to just wonder what song it is bc my phone will locate the song thats playing within seconds. This phone can really do it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels very high quality
on February 18, 2025
Posted by: Mattnremi1123
[This review was collected as part of a promotion.] I upgraded from an s23ultra and this phone just feels more substantial and has better hand feel. Great quality phone, camera, and seamless actions across apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great upgrade
on February 18, 2025
Posted by: Marcos
[This review was collected as part of a promotion.] This new phone is insanely fast, with Seamless actions across apps. Everything done is Now brief. In reality, I use it as a computer more than a phone... watching sports, playing games, and streaming all types of comedy videos... as well as watching instructional videos.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not very "ultra"
on February 18, 2025
Posted by: Zakear
[This review was collected as part of a promotion.] It's nice but the safe approach is getting stale. Removing features while not adding any being the main problem. I love Samsung I've have several products but this year has underwhelmed me. Add an under screen camera, faster charging, qi 2 charging without accessories at the minimum. Other then that it's solid. The OS changes leave some things to be desired and a way to up the brightness to max without sunlight needed would be nice.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey Zakear, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you every day and wanting the best possible experience and usage every day. We appreciate you sharing your desire for specific features as we continuously innovate our product line to meet and exceed the expectations of our customers. We have provided a link to the full device manual to help you specifically with the display settings of your device. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, but not revolutionary
on February 18, 2025
Posted by: NewS25U
[This review was collected as part of a promotion.] Great screen for streaming videos outside. Not noticably different from the S23 Ultra that I traded in. AI features seem helpful and maybe with more use they will become a differentiator.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey NewS25U, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display quality especially during your streaming. We have provided a link to the full device manual to assist you in your discovery of the additional features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to answer any questions and offer one on one assistance with any of the features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG S25 ULTRA
on February 18, 2025
Posted by: Angel7
[This review was collected as part of a promotion.] I previously had the Samsung S24 ULTRA both phones are excellent. Love this S25 ULTRA 👍🏻👌🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great version of Galaxy S25 ultra
on February 18, 2025
Posted by: Yasir1982
[This review was collected as part of a promotion.] Great version of Galaxy S25 ultra, very neat design and easy to handle, i like the AI feutures on it, make the life easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switching from fold 4
on February 18, 2025
Posted by: Phonehome
[This review was collected as part of a promotion.] Overall build quality feels very premium and all of the UI actions are very smooth. Speeds across pretty much any action seem greatly improved as well as improved battery life vs. yhe fold 4. I have encountered a few bugs in the software such as the camera frame rate dropping to ~10 when using the flash during videos as well as the settings pull down getting stuck on the screen but both were resolved by restarting the phone.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Value
4
Written by a customer while visiting Samsung US