Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,591 Reviews)
Rating breakdown 8,591 reviews
5 Stars
7,330
4 Stars
1,011
3 Stars
144
2 Stars
54
1 Star
52
78%of customers recommend this product.
(
252 out of
324)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2
This phone feels like it could be a downgrade
on February 18, 2025
Posted by: Jerem0y
[This review was collected as part of a promotion.] This phone was a upgrade from the previous model of Samsung galaxy, and that previous model I feel was better than the new model. Though it's nice to have upgraded CPU and speed, there's other features that I miss. I miss the design very badly the s24 felt so much better to hold than the s25.
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hi Jerem0y, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced speed and processor of you new phone. Without knowing what features you are missing with these updates, we have provided a link to the full device manual to help you discover new ways to accomplish these tasks. We have also shared a link to the Samsung Support Team to offer one on one assistance with any frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
same quality, same experience.
on February 19, 2025
Posted by: Dionisio
[This review was collected as part of a promotion.] phone feel better in my hands than previous, but most of us will use protective cases anyway, so the change is minimum.
AI features are definitely disappointing, but I really have not expectations about it. I don't see the use of it.
About Gemini from Google, it really is a glorified search engine and I don't see why I should hold a conversation with a "computer"
About Gemini from Google, it really is a glorified search engine and I don't see why I should hold a conversation with a "computer"
anything else is standard in what I expect from a Samsung phone (I switch every year)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone hands Down!
on February 25, 2025
Posted by: 222444666888
[This review was collected as part of a promotion.] This phone was a gift and I am amazed at all the amazing features like, "read page aloud", "zoom of 100xs" the “seamless actions across apps,” and the fantastic camera. "Improved and impressive fingerprint scanner."I have only had half a day to review that includes set up so it's went like this, setup was simple had a harder time with the carrier then the phone. Then I see the amazing graphics and am stunned! This is by far out the bag the best phone on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome just awesome!
on February 27, 2025
Posted by: Tekno123
[This review was collected as part of a promotion.] Boots Almost instantly. Very fast. Love it! No issues whatsoever as of yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on February 28, 2025
Posted by: SilentSky1286
Expertise:Expert
This phone is amazing, absolutely spectacular love everything about it smooth operating system. Really does make your day to day business & personal life obligations in order and handled.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 28, 2025
Posted by: Pako
Expertise:Intermediate
So happy with my new Samsung S25 and also the watch !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on March 1, 2025
Posted by: Steven0912
[This review was collected as part of a promotion.] This is great and I love it djduudhdhfhhfhdhdhdudurhh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has outdone itself with it's new editing
on March 3, 2025
Posted by: Ec3guy
[This review was collected as part of a promotion.] Samsung has outdone itself with its updated editing features. Remove object on photos has added better AI. And I love using the new Audio eraser. Finally have a great copy of a vacation video.
Value
5
Written by a customer while visiting Samsung US