Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(7,875 Reviews)
Rating breakdown 7,875 reviews
5 Stars
6,714
4 Stars
929
3 Stars
134
2 Stars
49
1 Star
49
77%of customers recommend this product.
(
200 out of
261)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Nice phone
on May 25, 2025
Posted by: Atlkid_90
Expertise:Intermediate
Very nice and lightweight phone, love the picture quality & the screen is much bigger and better Very smooth and precise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi there Altkid_90, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the lighter design, camera quality, and display size of your device. We have provided a link to the full device manual to help you with additional features like Galaxy AI, and to the Samsung Support Team to assist you if any questions come up during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Paola
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
The phone is AMAZING!! The quality of the pictures and how clear they are is GREAT! Alot of new features im still learning! But overall I LOVE my new phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 27, 2025
Hi there Paola, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how amazed you are by your new phone. We would love to help you with the exploration of the amazing features of your device, and have provided a link to the full device manual for your convenience. We have also shared a link to the Samsung Support Team for additional assistance with any questions you may have come up during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Johnathan B
from New England
Expertise:Intermediate
Verified Purchase:Yes
Favorite galaxy model yet, and Been using them for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Hey Johnathan B, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that of all of the Samsung Galaxy devices you have had over the years that this has been your favorite thus far. We have provided links to a few resources to help you fully explore the capabilities of your device and answer any questions along the way. Thank you forbeing a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Romi
Verified Purchase:Yes
The sound is not good , las personas me escuchan muy bajo
Response from Samsung USBy R&R Team, May 27, 2025
Hi Romi, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love to help you with the audio quality of your device. We have provided a link to an article to help you with the advanced audio settings on your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 1Tb
on May 27, 2025
Posted by: SamMan
Expertise:Expert
Great features thank you
Better than samsung s24 ultra
Better than samsung s24 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Hey SamMan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how amazed you have been by the enhanced features and capabilities of your device. We have provided links to resources to help you continue to explore the enhanced features, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Joel
Verified Purchase:Yes
Stunning pic quality and gaming experience on your samsung!
Response from Samsung USBy R&R Team, May 27, 2025
Hey Joel, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are enjoying using the enhancing camera features to capture some amazing photos and videos. We have provided a link to the full device manual to help you explore the features of Galaxy AI and use them to further enhance your photos and videos. We have also provided a link to the Samsung Support Team to answer any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: BillyLegg
from Peru, IN
Expertise:Expert
Verified Purchase:Yes
No complaints! Does everything as expected and more!!!
Performance
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi BillyLegg, thank you for your feedback on yoru Samsung galaxy S25 Ultra. We are thrilled to know that you are finding this device to be so excellent and in fact to be exceeding all of your expectations. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Randall
Verified Purchase:Yes
This Samsung is a machine of fun and emotions . I have been using this brand for a long time and it does not disappoint.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 29, 2025
Hi Randall, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage and capabilities of this device, and that is causing you such joy and enjoyment. We have provided a link to the Samsung Support Team to offer assistance one on one any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US