Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,962 Reviews)
Open Ratings Snapshot
Rating breakdown 7,962 reviews
5 Stars
6,788
4 Stars
937
3 Stars
137
2 Stars
49
1 Star
51
76%of customers recommend this product. 
(
209 out of 274
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Sleek Design and amazing cameras
on April 6, 2025
Posted by: SammyY29
[This review was collected as part of a promotion.] Sleek design
Versatile cameras
Ai features are a plus
powerful phone
Amazing battery life
seamless actions across apps
The new brief feature is informative
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi SammyY29, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the appearance, build, and features of your new including Galaxy AI. We have provided a link to the Samsung Support Team to offer one on one assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone and all its features!
on April 6, 2025
Posted by: ShakeyBlakey
[This review was collected as part of a promotion.] I recently got the new S25ultra and it is by far the most advanced phone I have ever had. I previously had a pixel and debated on going with the latest version of that but decided to take a gamble with this one and have zero regrets! There are so many features that im finding something new everyday. I love the seamless actions across apps features and being able to ask Gemini to find and text locations of places to contacts when I'm busy. I also think its really cool Gemini can save key highlights from videos and save them to your notes to review later on.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi there ShakeyBlakey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you have zero regrets with your purchase and that you absolutely love the features and capabilities of your new device. We love that you are finding somany great uses for Gemini features. We hope you'll reach out to us agian in the future any time with questions or to share additional thoughts about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's quite the upgrade
on April 6, 2025
Posted by: Giblette
[This review was collected as part of a promotion.] The updated camera and editing is crisp, gorgeous and seamless. Downloads are at a much higher rate of speed.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hi there Giblette, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the upgrade to your new device, and that you are finding the display to be so beautiful and crisp and that you are experiencing much higher speeds. We have provided links to resources to help you further explore the features of your device like Galaxy AI and to answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone.
on April 6, 2025
Posted by: Beater
[This review was collected as part of a promotion.] The phone had excellent picture quality and sound. I am also loving the galaxy Ai. The camera is ridiculously good.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey Beater, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such a good experience with the picture quality, camera, and features of Galaxy AI. We hope you'll reach out to us again in the future at any time if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This ultra is fast, smooth and versatile.
on April 6, 2025
Posted by: Seriously4sam
[This review was collected as part of a promotion.] Faster than the s22 I used to have. Working in customer service, sometimes my work computer gets busy i can just open this s25 ultra and get the job done!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi Seriously4sam, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We absolutely love hearing that you are so pleased with the speed and usage of your device. We have provided links to resources to help you further explore the features of your device including Galaxy AI, and to answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A beautiful phone
on April 6, 2025
Posted by: Mfigue
[This review was collected as part of a promotion.] I love every aspect of this phone , the cameras, the design , the build quality. Great pictures and great performance. I just love it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi Mfigue, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with every aspect of this amazing device, and finding so many uses for it during the day. We hope you'll reach out to us again if you ever have questions, and we have provided a link to the Samsung Support Team for your convenience. Thank you forbeing a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 6, 2025
Posted by: Shop bratt
Bought galaxy S25ultra 1TB HAPPY TO MY SELF ALL THANKS TO SAMSUNG
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Shop bratt, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are absolutely thrilled to hear that you are so pleased with the inital usage of your phone. We have provided links to a few resources to help you further explore your new device including the features of Galaxy AI, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the phone
on April 10, 2025
Posted by: Skip2334yt
from Franklinville, North Carolina
Expertise:Expert
The greatest mobile device by Samsung in 2025 by skip2334
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Hey there Skip2334yt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to be so excellent, and the best device of the year. We have provided a link to the full devicemanual to help you further discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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