Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,971 Reviews)
Open Ratings Snapshot
Rating breakdown 7,971 reviews
5 Stars
6,798
4 Stars
937
3 Stars
137
2 Stars
50
1 Star
49
77%of customers recommend this product. 
(
210 out of 274
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Best phone I've had
on April 5, 2025
Posted by: Adelar
[This review was collected as part of a promotion.] Love the feel of the phone, comes with an s pen, and cool apps to go with it. The AI editor on photos is phenomenal. Has seamless actions across apps.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Adelar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so in love with the phone, and finding so many uses for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer their expertise if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast and long battery life
on April 5, 2025
Posted by: Sergio
[This review was collected as part of a promotion.] Extremely snappy, great photos and video and fast processer
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Sergio, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the enhanced speed and processing power of your phone. We have provided a link to the full devicemanual to assist you with additional features such as Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lighter than expected
on April 5, 2025
Posted by: Alytrice
[This review was collected as part of a promotion.] I always buy Samsung, but the 25 is lighter than before and the perfect size! The audio eraser feature is fantastic!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Alytrice, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your new device, and are so pleasantly surprised by the lighter design. We have provided links to resources to help you further explore the capabilities of your device and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 5, 2025
Posted by: Thatdude
[This review was collected as part of a promotion.] This phone is a big step up from my previous Note phone. I held out on an upgrade from a that and I'm pleasantly surprised. I use my phone for photos of my kids and the camera is a definite upgrade. I love the 200mp option. Audio Eraser also comes in handy for school plays and the like. When I have time I also like the gaming power the phone has. seamless actions across apps, like the camera and switching to a maps app or game.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Thatdude, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with your device, and finding the features surprisingly helpful especially the Audio Eraser for school plays and other outings. Please, reach out to us again in the future any time you have questions or would like to share additional thoughts to us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is excellent, I would highly recommend i
on April 5, 2025
Posted by: rio8922
[This review was collected as part of a promotion.] Photos and videos are very high quality. Screen is very vibrant and clear. I wish the speaker was a little louder and better quality. But overall the Samsung s25 ultra is a great phone the money.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Rio8922, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your device, and are finding your display to be amazing, and the camera to be wonderful as well. We have provided a link to an article to help you with the advanced audio settings of your device. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it.
on April 5, 2025
Posted by: EkRcinos
[This review was collected as part of a promotion.] I really love this cell phone. It's amazing. I love the camera because it takes amazing pictures and it works incredibly.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi EkRcinos, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage of your device, and finding it so amazing, especially the camera. We have provided a link to the full device manual to help you with additional features like Galaxy AI, that can help further enhance your photos and videos. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love all the bells and whistles
on April 5, 2025
Posted by: Waterloverandlandliker3
[This review was collected as part of a promotion.] Im still learning how to use all the features on my s25 ultra, but have been loving it as a big upgrade from my s21 ultra! One major change is accessibility and for me, the medical alerts. The medical alerts are not as blaringly loud as the s21 but I still can easily hear them. The photos are significantly better and there are apps like voice recording that are already on the phone upon receipt.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Waterloverandlandliker3, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to know you are loving the camera of your new device along with the updates to the medical alerts, and voice recording. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 5, 2025
Posted by: Autotech
[This review was collected as part of a promotion.] Got this the first week it came out. AI is good and love the s-pen. Great seamless action across all apps
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
Hey Autotech, thank you for sharing your thoughts about your Ssamsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you are with the usage of your device and are finding usage for the enhanced Galaxy AI features. Please, reach out to us again any time if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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