Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,585 Reviews)
Open Ratings Snapshot
Rating breakdown 19,585 reviews
5 Stars
16,886
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product. 
(
749 out of 880
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
This phone is chock full of great features
on December 6, 2025
Posted by: Aandes02
[This review was collected as part of a promotion.] Good day, this phone is my lifeline as I dont have a landline and live alone, I can mirror the phone screen and watch content on my TV, with smart view , the camera is sick , photos are sharp, in focus, and the options like shooting video , portraiture mode , f-stop and zoom , also texts are fast, calls are clear , circle to search is off the chart, its so much easier to say find out what an item is by just circling the item instead of typing it out, "Galaxy AI "search mode is also helpful, if u are looking for say a deeper dive, the lines are sharp, the phone looks futuristic, first in line for all and any software updates , apps update fast , the phone is running newest operating system and has like seven yrs of updates it also sports the edge, I think that covers it , I hope u choose my review, I could use the gift card at this time of year, thank u in Advance
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far the best ultra series ive ever owned.
on December 6, 2025
Posted by: Romeslick78
[This review was collected as part of a promotion.] The only and I mean only complaint I have is that the spen is no longer Bluetooth.
Which means it no longer works as remote camera control or anything other than a stylus. Galaxy AI is very helpful and simple to use. Super fast phone Great everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
samsung s25 ultra
on December 7, 2025
Posted by: 1ajith
[This review was collected as part of a promotion.] So what is don't like in this phone is the complete flat screen I liked curved but it was not going to happen and also spen dosent have the Bluetooth
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only the S25 Ultra!
on December 9, 2025
Posted by: Dan D
Verified Purchase:Yes
⭐️⭐️⭐️⭐️⭐️ Absolutely Blown Away by the Galaxy S25 Ultra!
The Samsung S25 Ultra is hands down the best phone I’ve ever owned. From the moment I powered it on, I could tell this device was on another level. The display is unbelievably crisp and vibrant—everything looks like it’s popping right off the screen. The camera system is insane… it captures detail, color, and clarity that I didn’t even know a phone could handle. Daytime shots, nighttime shots, zoom—it masters it all.
Performance is buttery smooth. No lag, no stutter, just pure speed no matter what I throw at it. The battery life is outstanding, easily lasting me through a full day with heavy use. And the build quality? Premium all the way. It feels like a luxury device because it is one.
Samsung absolutely knocked it out of the park with the S25 Ultra. If you’re even thinking about upgrading, stop thinking and do it—you will not regret it. This phone is a powerhouse, a camera beast, and a daily joy to use. 10/10!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great generation to next generation
on December 10, 2025
Posted by: Priceslesseagle
[This review was collected as part of a promotion.] Able to wifi/cable to transfer all the data to new in like quick 30min around. Not need to worried any missing data. Great screen resultion and battery life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 11, 2025
Hi there Priceslesseagle, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the inital setup and usage of your device. We have provided links to resources to assist you in exploring all of the amazing features of your device and integrate them in to your usage. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Blazing fast
on December 11, 2025
Posted by: Gp2026
from New Jersey, USA
Expertise:Expert
Verified Purchase:Yes
I am Samsung phone user for last 20 years. I upgraded my phone from Galaxy S20 Ultra to S25 Ultra. Only major change I see is the new phone is super fast, has a pen and bit heavier. Still need to explore the features on this new phone. Sofar the inconvenice I noticed is the search bar is localted at the bottom of the screen instead at the top.I had expected to have AI features but so far I don't see any.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 11, 2025
Hi Gp2026, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced speed and functionality of your device. We have provided a link to the complete manual for your device to assist you with the exploration of your device and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions along the way with your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone
on December 12, 2025
Posted by: Joseph
from AZ
Expertise:Intermediate
Verified Purchase:Yes
Great phone so far and the price was great.
Phone has been as expected so far, with the exception of the "S"pen unable to take photos.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 12, 2025
Hey Joseph, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you have been pleased with the usage and updates with your new device. We know that changes to accessories you have used in the past can be disappointing. We have provided a link to the complete manual for your device to help you discover hand gestures and voice commands you can use with your device. You can also use your Galaxy Watch, if you own one, to remotely control the camera of your device. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on December 12, 2025
Posted by: BigHunch_69
Expertise:Expert
Verified Purchase:Yes
GO FOR IT!! This phone is amazing, its very smooth and the qualities are great. Got mine brand new as expect not a scratch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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