Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,584 Reviews)
Open Ratings Snapshot
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product. 
(
751 out of 883
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Great phone for business
on November 26, 2025
Posted by: Samsung4business
[This review was collected as part of a promotion.] This phone is amazing. It has many great features that I use on a daily. One thing that has come in handy is being able to do an image search by just circling and item on a picture or video.
I also really like to be able to use the pen when I need to work on my phone to edit worksheets and such. I've had this phone for about 6 months now and I am sure I haven't fully explored all of it's potential. I will continue to stick with Samsung because it meets all of my business and personal needs on a phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth it!!
on November 27, 2025
Posted by: Admirer
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it truly feels like a major upgrade. The display is incredibly bright and smooth, and the camera system is on another level-especially the zoom and low-light photos. What impressed me the most is how seamlessly Galaxy AI is integrated. From AI photo editing to real-time translation and suggestions, everything feels intuitive and actually useful in everyday life.
Battery life easily lasts me through a full day, even with heavy use, and the performance is super fast with no lag at all. The build quality feels premium and solid in the hand. Overall, the S25 Ultra checks all the boxes for both productivity and creativity. Highly recommended!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great device!
on November 27, 2025
Posted by: Neisha
Expertise:Expert
Verified Purchase:Yes
I love everything about this phone! Best one yet! Thank you
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best I have had in years!
on November 28, 2025
Posted by: SiaLix1
[This review was collected as part of a promotion.] This product was the best I have ever had, all the functions it has and even every time I am discovering more and more. Galaxi AI is amazing, it has helped me in various things like my work, and even in my school, be it images, some projects and even fun with my family. There is really one thing I love about this product, and that is its camera, this has helped me to enjoy my favorite places, but especially observing the moon, I am really surprised by the quality of the image it has when taking a picture. My only word to all this is that I really love Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on November 28, 2025
Posted by: Anonymous
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. And the battery lasts a long time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Excellent phone but too large to carry
on December 1, 2025
Posted by: Chaz N
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Phone works much better than s22 ultra that I had. But is too large to carry around and type. I have never hand a phone that has popped out and dropped on floor this often.
Also not sure why n78 band was left out of the US model, makes the travelling experience vert terrible when in India with certain cellphone providers.
I would go for other options in future if they exist.
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Chaz N, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are pleased to hear that you are happy with the enhanced performance of your new device. We have provided a link to the Samsung Support Team if you are interested in exploring any options for a smaller size device with the same software. We hope you'll reach out to us again in the future any time you have additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like it, battery life and cameras are awesome.
on December 1, 2025
Posted by: Kakashi176
[This review was collected as part of a promotion.] I like it, battery life and cameras are awesome. And galaxy ai is nice and useful
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 2, 2025
Hi Kakashi176, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are happy with the battery life, camera, and features of Galaxy AI on your device. We have shared links to resources to help you discover additional features, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Constantly asks for software updates
on December 3, 2025
Posted by: Tema
Expertise:Expert
Verified Purchase:Yes
I updated my phone two days later it's asking for another update so I'm trying to not update and leave it for later and it constantly asks for update even in the middle of the day. iPhones don't do that they'll have notification but it wouldn't pop up in whole screen like in the middle of the game or in the middle of the video I'm watching.
Response from Samsung USBy R&R Team, December 4, 2025
Hi there Tema, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important the uninterrupted usage of your device is to you, and we would love to assist you. We have provided a link to the complete manual for your device to help you adjust the settings around software updates, and another to the Samsung Support Team if you continue to experience interruptions to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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