Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This Isn't a Phone but My Entire Life Re-imagined
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a tech enthusiast for decades, but nothing prepared me for the Samsung S25 Ultra. It's not a smartphone; it's a life partner powered by the revolutionary Galaxy AI. It has fundamentally changed my world, from my complex job to my family's well-being.
I run my entire small business from this phone. It's not an exaggeration. With Samsung DeX, it's a full desktop. Galaxy AI is the ultimate assistant, transcribing mission-critical notes and drafting emails. I'm more mobile and profitable, all thanks to this device.
It's also an entertainment juggernaut. The display is the best I've ever seen. Gaming performance is extremely strong, rendering demanding games at max settings without a stutter. Incredibly, it just "sips" the battery, which is ultra-long and has ultra-rapid charging.
But the true value is personal. I'm a caregiver for my elderly parents, one with dementia. We can only honor their wish to live at home because of this phone. Galaxy AI helps me organize everything: their entire schedule, medications, and appointments. I even use its health apps to track their blood pressure. It gives me peace of mind and them, dignity. There is no part of my family's survival that Galaxy AI doesn't benefit.
While I care for them, the phone ensures I care for myself. The built-in health suite (steps, calories, water) is phenomenal and even links with my Epic medical records. This is the future of personal wellness.
This device is the ultimate, interoperable team player.
I run my entire small business from this phone. It's not an exaggeration. With Samsung DeX, it's a full desktop. Galaxy AI is the ultimate assistant, transcribing mission-critical notes and drafting emails. I'm more mobile and profitable, all thanks to this device.
It's also an entertainment juggernaut. The display is the best I've ever seen. Gaming performance is extremely strong, rendering demanding games at max settings without a stutter. Incredibly, it just "sips" the battery, which is ultra-long and has ultra-rapid charging.
But the true value is personal. I'm a caregiver for my elderly parents, one with dementia. We can only honor their wish to live at home because of this phone. Galaxy AI helps me organize everything: their entire schedule, medications, and appointments. I even use its health apps to track their blood pressure. It gives me peace of mind and them, dignity. There is no part of my family's survival that Galaxy AI doesn't benefit.
While I care for them, the phone ensures I care for myself. The built-in health suite (steps, calories, water) is phenomenal and even links with my Epic medical records. This is the future of personal wellness.
This device is the ultimate, interoperable team player.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the live translations n cameras
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the live translations. But most of all the camera features and so much that can be done. I've been getting into AI lately and making fun images and its awesome... I've been wanting 2 see how the folds and flips work in such effects but havent made tht lead yet... I absolutely love all Samsung... whether phone, home appliances and etc..
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
I bought this phone to upgrade the camera that I had on my older Samsung. I love how much it zooms, the stability of the zoom, and was also able to capture wonderful images of the Northern Lights. My husband is ordering the same phone for himself!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, November 19, 2025
Hey SamsungFan, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the amazing capabilities of your device, and that you're capturing amazing photos and videos with your phone. Please, reach out to us again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I switched to.
on November 18, 2025
Posted by: Amiyon
[This review was collected as part of a promotion.] When I heard the S25U was coming out, I decided to trade in my S22. Once I got it, the bigger phone and S pen made it so much more interesting. Using Gemini, which I use almost every day, made school and researching things much better.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Amiyon, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We couldn't be happier toh ear that you are happy with the bigger size, S Pen functionality, and enhanced features of your new device. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Fabian
Expertise:Intermediate
Verified Purchase:Yes
This device represents a significant improvement over my previous model. Upgrading from the previous generation has provided a considerably enhanced user experience. The performance and features are a welcome enhancement. I am very pleased with the substantial upgrade in capabilities. This new device significantly surpasses its predecessor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Fabian, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be a significant improvement from previous devices, and that you are happy with the capabilities of your device. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Dest
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone! Ive had the s22+ for the past 3 years and finally upgraded to the ultra. It s a huge difference! The camera is far more detailed and fun to play with. The extra ram and storage space keeps my phone running smoothly and faster than before. My hotspot works better as well. It is a pretty phone, the cameras do stick out really far though so cases are a must if you are accident peone like me. Overall I am.very pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 20, 2025
Posted by: Mariposa
[This review was collected as part of a promotion.] Clear sound,long lasting battery life, good quality of pictures. What i love about it is the dual screen or split screen where you can manage to do 2 things at one. Easy to access the photos and video that youre trying to find even if its an old. Speaking of photo, love that the camera is very clear.and AI (gemini) makes my life easier when im trying a find info about something without typing it.
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey Mariposa, we are grateful for you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the display quality, battery life, and camera of your device. We love that you are able to use the features of Galaxy AI to help find information you are seeking, and enhance your experience with your camera. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Scott
from Meridian, MS
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. Does everything I want it to do and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Scott, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to not only meet but exceed all of your expectations in what it can do for you every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US