Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,584 Reviews)
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: VeO1
Verified Purchase:Yes
Best phone ever. Rugged, with very smooth screen that makes navigation a pleasurable experience.
Written by a customer while visiting Samsung US
Customer Rating
5
Never Let's Down
on November 7, 2025
Posted by: Jamerican81
[This review was collected as part of a promotion.] I've been buying the flagship "S" series since I was a teenager and the 25 Ultra is keeping the pristine record. The feel and the look are very impressive. The Galaxy AI is remarkable in identifying which app to use quickly to execute my demands. I'm also a big kid and run movies and games and it performs incredibly, even making it easier to win because of the large display, no lag, and crisp display. The audio performance is great also. Listening to my phone in the shower no longer needs a Bluetooth speaker to make the sound enjoyable. I love this phone. By far the best phone I've ever owned. The response from the keyboard and as well as other apps makes using this phone a seamless ease and enjoyable, even when I'm doing work tasks. Keep up the great work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No more apples im back to samsung
on November 8, 2025
Posted by: ANDR3SFTM
[This review was collected as part of a promotion.] Was weird the frist couples days but im discovering a lot of things. The cámara is insane and i just want to keep learning as much as possible to enjoy all features from this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Function and display
on November 8, 2025
Posted by: Wobble2
[This review was collected as part of a promotion.] The friendly functionality of transferring from on phone to another made simple. Being able to locate setting that better help use the phone to it's fullest functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Forced auto updates suck.
on November 8, 2025
Posted by: Dumdum
[This review was collected as part of a promotion.] You geniuses need to figure out a way to give options on the updates I don't like my icons being changed all the time with an update. I'm about ready to go to a stupid phone.
Value
2
Response from Samsung USBy R&R Team, November 10, 2025
Hey Dumdum, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to feel that you are in control of all aspects of your device, including the when the software gets updated. We have provided a link to the manual for your device to help you adjust the settings for your updates. We have also shared a link to the Samsung Support Team if you prefer assistance directly through chat. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth
on November 12, 2025
Posted by: SatisfiedCustomer
[This review was collected as part of a promotion.] I just upgraded from the Note 10+ to the S25 Ultra. I know there are so many years between them. The phone is really smooth to use. Faster and brighter.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hi there SatisfiedCustomer, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your device, and that you are finding it faster and the display to be brighter. We have provided a link to the complete manual to assist you further with the features like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Keke
Verified Purchase:Yes
I love my ultra galaxy, actually this my first time using it and I like it
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone although screen has been better.
on November 12, 2025
Posted by: Anonymous
from Lago Vista, TX
Expertise:Intermediate
Verified Purchase:Yes
It's very fast and has a large screen with a minuscule bezel. Camera is great so far and it's doing everything i expect it to. S pen addition is nice. Only complaint is that the screen doesn't look as vibrant as far as color and contrast goes versus my GS 21 Ultra (i have all color settings on vivid and turned up, but the same pictures still don't look as good on the S25 Ultra). Happy with it overall.
I would recommend this to a friend!
Written by a customer while visiting Samsung US