Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,952 Reviews)
Open Ratings Snapshot
Rating breakdown 7,952 reviews
5 Stars
6,779
4 Stars
936
3 Stars
137
2 Stars
49
1 Star
51
76%of customers recommend this product. 
(
208 out of 273
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
A Phenomenal Experience!
on April 5, 2025
Posted by: RndrDir
[This review was collected as part of a promotion.] I recently upgraded from a Samsung A72 to the S25 Ultra, and it has been a night and day difference in every regard. I love all the AI features, aswell as the integration with Gemini. It's given me an old sensation that I have been missing for really long time where one feels really excited and enthusiastic about a piece of technology.
I Also enjoy features like the Now brief, which gives me a good amount of information I generally like to know when starting my day or in the moment. Alongside this, the device's performance is astonishing in almost every regard.
My experience with the S25 Ultra has genuinely been phenomenal and so far I've only just touched the surface of everything I can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Deep Dive into the Apex of Android.
on April 5, 2025
Posted by: DSgb912
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a top-tier flagship, excelling in most aspects. Its vibrant 6.9" 144Hz AMOLED display is stunning and bright. Performance is blazing-fast thanks to the latest Snapdragon or Exynos chip. The versatile quad-camera system boasts incredible zoom capabilities, capturing detailed photos and videos. One UI 7.0 is refined and feature-rich, complemented by the integrated S Pen for enhanced productivity. Battery life is excellent, and charging is now faster. The phone feels premium and robust with its titanium build. While it carries a high price tag and a large form factor, the S25 Ultra delivers a comprehensive and exceptional Android experience for power users. It's a true powerhouse.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 22, 2025
Hi DSgb912, we appreciate you sharing your experience of the new Samsung Galaxy S25 Ultra with us. We are ecstatic toh ear that you are having such an amazing experience with your phone, and finding it a true powerhouse with a large range of capabilities including Galaxy AI. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well worth it!!!
on May 9, 2025
Posted by: MrLB213
I bought this phone thinking it's not much different then my old galaxy boy was i wrong this new galaxy is way outhere, so im bearly going thru a quarter of its features and very impressive and I almost gave it 4 stars only because the weight and to square ⬛️ look the older models weren't and this is simple because I'm tire of everything looking robotic if you know what I mean, but with all the new things I can do well I could do most of them before but this took them to a new level and makes you feel like youve never been there before so good job on the galaxy and I do appreciate the sleek look, im glad I've waited after i came out for the skinner version it's still weighs a bit it's ok atleast when it goes down (wit a cover) it didn't get damaged, yes I've dropped it a few times already and I am rough with phones and this phone also is a ruff neck, yaaa- yeeee!! So if your thinking about it getting this upgrade then do it, it's well worth it, and im not one for fancy stuff but I'm enjoying this phone alot, thanks for reading and hope it helps you if your on the fence....
Response from Samsung USBy R&R Team, May 14, 2025
Hey MrLB213, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the usage of your device, and finding it to have so many amazing features you are still discovering. We have provided a link to the full device manual to help you in your discovery. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Subpar camera, lack of Bluetooth in S-Pen.
on May 23, 2025
Posted by: MIKEYGI
Expertise:Intermediate
Awesome battery and screen, plus cool AI stuff, but... the 10x and 30x zoom is worse than the S22 Ultra. The S Pen also lacks Bluetooth. If you've got an S22, S23, or S24 Ultra, don't bother upgrading; it's just not worth it.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 27, 2025
Hey Mikeygi, thank you for your feedback on your Samsung Galaxy S25 Ultra. WE are happy to hear that you are so pleased with the battery, display, and features of Galaxy AI. We have provided links to articles to help you with the camera features and redesigned S Pen features. We have also provided a link to the full device manual that will help you discover hand gestures and voice commands that can also be used from a distance with your camera. Lastly, we have provided a link to the Samsung Support Team if you continue to experience frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No more BT stylus.
on May 25, 2025
Posted by: Nobody
Nice phone but the one thing I use that they took away is the Bluetooth stylus. You can no longer use it for remote shutter activation.
Response from Samsung USBy R&R Team, May 27, 2025
Hi Nobody, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when a feature you have used previously has been changed. We have provided a link to the full device manual that will highlight the usage of hand gestures and voice commands you can use to control your phone camera from a distance to help you capture the photos and videos you are seeking. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on May 27, 2025
Posted by: Alicia
from Washington
Expertise:Expert
I do love this product it Excellent keep doing well
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi there Alicia, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how in love with your new phone you are, and that it has been such a great addition to your life every day. We have provided links to the full device manual to help you discover additional capabilities of your device, and to the Samsung Support Team if you ever have any questions. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy!
on May 27, 2025
Posted by: Moe Bash
from VA
Expertise:Intermediate
Verified Purchase:Yes
The best Galaxy phone I have ever owned. It is a superphone!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 28, 2025
Hey Moe Bash, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so amazed with the powerhouse nature of this device, and finding it so useful for a range of daily tasks. We have provided links to resources to help you fully discover additional capabilities like Galaxy AI, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung A33
on May 30, 2025
Posted by: Marry
I have been in using Samsung for 10 years ,I love it
Written by a customer while visiting Samsung US
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